Deleting Pictures with the Camera wizard

[Eric]

I'm using a Sony Cybershot camera, and for some reason I
cannot select the option to delete the files after
they've been copied to a folder on my PC. I've also
tried going in and selecting these files for deletion.
Nothing works. I can turn on my camera and manually
delete them one by one, however. The files don't appear
to be protected or read-only. Previously the camera has
worked fine and had no problems deleting after copying
pictures. Any idea why I cannot delete the pictures?
Thanks in advance.

 

[John Inzer]

I'm thinking the best option would be to fromat the memory
stick in the camera. This will delete everything on it. You do
not want to format the memory stick in WinXP...the
following article offers some info:

(303011) Sony Memory Stick Does Not Work After You Format It
with Your Computer
http://support.microsoft.com/default.aspx?scid=kb;en-us;303011

 

[Eric]

Just formatted it, still no luck.

For some reason, I remember it always working before as
an additional drive letter, however recently that would
not allow me to utilize the scanner and camera wizard. I
had to change the camera's USB mode from Normal to PTP to
get that feature to work, and now I am unable to delete.
I may try resetting the camera. Any other thoughts?
Thanks again.

 

[Yves Alarie]

Place your card in your camera.
Power the camera. Look at the camera menu on the camera LCD, under FILE, you
should have the selection FORMAT. Select it, select OK. The camera will
format the card. This will take about 1 minute. This will delete all the
pictures on the card and make it ready for new pictures.
NEVER delete pictures on your card with the computer or format your card
with your computer.
Check your camera manual for delete and format.
And, you don't format your card until you check that the pictures have been
transferred properly to your hard drive AND you have made a copy on a CD-R.
You many have been here because of lost pictures for a variety of reasons.

 

[Eric]

I'm sorry John, let me be more specific...

Formatting erased the data, but when I took another
picture, the wizard would still not allow me to delete
the pictures after copying them. Using the advanced mode
in the wizard and selecting "Delete all pictures from
camera" also fails to work.

Thanks again,
Eric

 

[John Inzer]

Many thanks, that repair tool fixed something that was
wrong in my local user settings.

=========================================
You're welcome.

Thanks for the update...this info is important
because it may aid us in helping someone else.

 

[David Shiflet [MS]]

Sony (and some Kodak cameras) decided to disable the delete operation when
the camera is set to PTP mode. The PTP protocol allows delete as an optional
command.

The only way standard software (like XP) can delete files from those cameras
is if the cameras are not in PTP mode.
The scanner/camera wizard using autoplay should function for the camera in
removable drive mode too.

 

[Sfranc]

Sony (and some Kodak cameras) decided to disable the delete operation when
the camera is set to PTP mode. The PTP protocol allows delete as an optional
command.

The only way standard software (like XP) can delete files from those cameras
is if the cameras are not in PTP mode.
The scanner/camera wizard using autoplay should function for the camera in
removable drive mode too.

 

[Sfranc]

Sony (and some Kodak cameras) decided to disable the delete operation when
the camera is set to PTP mode. The PTP protocol allows delete as an optional
command.

The only way standard software (like XP) can delete files from those cameras
is if the cameras are not in PTP mode.
The scanner/camera wizard using autoplay should function for the camera in
removable drive mode too.

I am having the same problem. In the scanner and camera wizard under
picture and name destination, I am unable to check the box delete
pictures from my device after copying them. That box is now greyed out.
I used to be able to check it and it would delete the pictures after
copying them. I initially thought that putting a check mark in that box
would create a registry entry allowing deletion but I am seeing that
the scanner and camera wizard is simply an executable wiaacmgr.exe. I
do not see that it calls other files which may allow deletion of the
pictures. Will continue to research but any other info will help.

 

[Yves Alarie]

I don't know why you can no longer delete but I am happy that you can no
longer delete automatically after you copy the files to your computer. How
do you know that the files are really on your hard drive? Very bad practice.
Copy the file to your computer. Check that the files are really there, copy
them to a CD so you have a backup. THEN and ONLY THEN you delete the files
from your memory card.
The way to do this is in your camera manual. What you to do is to FORMAT the
card. The FORMAT command will be under your FILE menu. You select it and
this will erase all the pictures on the card and prepare the card for new
pictures.
Take it from us, do it the safe way, we get to many requests about "lost
pictures" during or after saving to the hard drive.