Deleting from Address List denied

[Richard]

Hello

A customer has Outlook 2007 (not an Exchange client). When she attempts to
delete a contact from her Address Book List she receives a dialogue with the
following message: "Some names cannot be deleted from the address list. The
action cannot be completed."
This is a standalone computer receiving POP mail. The contacts were imported
from OE6 originally although I hardly think that could be the cause?
I theorise that the contacts are somehow protected from being deleted
although I can't find a setting in Outlook to define this.

Anybody know why this might be hapenning?

Richard

 

[Brian Tillman [MVP - Outlook]]

A customer has Outlook 2007 (not an Exchange client). When she attempts to
delete a contact from her Address Book List she receives a dialogue with
the
following message: "Some names cannot be deleted from the address list.
The
action cannot be completed."
This is a standalone computer receiving POP mail. The contacts were
imported
from OE6 originally although I hardly think that could be the cause?
I theorise that the contacts are somehow protected from being deleted
although I can't find a setting in Outlook to define this.

The Address Book interface should never be used for manipulating contacts.
If they want to delete a contact, then should open their Contacts folder and
delete it.

 

[Richard]

Hi Brian

Thankyou for your reply, however this has not answered my question. I
realise it may not be good contact management, however the choice to delete
is in the right click context menu of all contacts in the list. However some
can be deleted and some are denied.

Why?

 

[Russ Valentine [MVP-Outlook]]

Already answered. The address book view is not and never has been an
appropriate interface for Contact management. The option exists because this
interface has not been updated or corrected since Outlook was first
developed. It is a relic. Do not use it.