Delegate can't see sub-folders under contacts

[Mike Laskowski]

I have one user who created sub-folders under her Contacts and sorted all of
her contacts into the appropriate category. However, now her Admin
Assistant (who is a Delegate with Publishing Editor rights) cannot access
any subfolders. The top-level folder is still visible, and
editable-although all contacts have been sorted out of it.

How can I get the sub-folders to display as a shared contacts list on the
delegate's computer?

Thanks,

Mike

 

[Sue Mosher [MVP-Outlook]]

To access a shared folder that isn't one of the folders listed on the File | Open | Other User's Folder dialog, the mailbox owner needs to grant Reviewer permission to the root of the mailbox, as well as appropriate permission on the folder.

The user who needs access then goes into Tools | E-mail Accounts or Tools | Services (depending on the Outlook version), brings up the properties for the Exchange Server service, and on the Advanced tab, adds the mailbox.

For more information on folder permissions, with how-to screen shots, see http://www.howto-outlook.com/howto/permissions.htm and http://office.microsoft.com/assistance/preview.aspx?AssetID=HA011134811033