Defender installation does not remove Beta1

[Guest]

Installed Beta2 x86 on Dell Dimension 2400,Windows XP Home SP2,Celeron
processor,all critical upgrades installed. AntiSpyware Beta 1 was not removed
during installation. Tried to uninstal Beta2 using add/remove,but its no
longer listed.Tried uninstall from Beta 2 on start menu-got message "can only
remove installed software". Beta1 icon in tray says it is active,all files
are still present.Desktop shortcut present and functioning..

Can I remove files manually and run a registry cleaner to get rid of
AntiSpyware Beta1?

 

[Guest]

corrections: tried to remove Beta !,not Beta 2

 

[Guest]

Hello Bellacoup,

Have a look at this article. It may be relevant to your prºblem.

Subject: Can't Install -- Error 1714
4/13/2006 11:00 AM PST
By: fredmertz
In: microsoft.private.security.spyware.installation

I hope that (this) post is helpful.
Let us know how it works ºut. Please, rate pºsts.
Еиçеl

 

[Guest]

First I used system restore to a point before I tried to install Beta2. Then
I re-installed Beta1 from the setup file,then uninstalled it successfuly from
add/remove. Next I will try to install Beta2 again.. Thx for the
reference,but I found a simpler way to get rid of Beta1.

 

[Guest]

Defender Beta2 installed ok. error message 0x8050800d came up, but fast scan
went ok.Do I need to do anything about the error message?

 

[Guest]

Hi Bellacuop,

I'm not familiar with that error.

But, try the following, maybe the message go away.

Go to Windows Update, do an Express scan, and apply all offered
updªtes
http://update.microsoft.com

Once that is finished, can you verify the update installs? There are many
pre-requisite files which are needed from windows update and signature
update with windows defender will fail until you hªve these files.

Version 1.1.1347.0 is out.
http://www.microsoft.com/downloads/...e7-da2b-4a6a-afa4-f7f14e605a0d&DisplayLang=en
Users who normally select advanced Spynet membership should be aware that
the install process will set you back to basic membership, so it's a good
idea to revisit both the Spynet membership area of Tools, and the Options
area--to see what's different, and check that your old choices have been
preserved.
--

I hope this post is helpful.

Еиçеl
--

 

[Bill Sanderson MVP]

If you are current after going to Windows Update, I'd not worry about that
error message.

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