Date:None (e-mail that won't send)

[Diane Poremsky [MVP]]

I'm not aware of VBA causing it - only .net apps. Other addins might be a
problem too... but we've only seen it with net framework addins.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

 

[Guest]

I too have had this ongoing problem, with messages sitting in Date: None and
refusing to go. Have only got a Norton plugin showing, but feel this can't
be the problem as it was occurring when I had an older computer without
Norton operating. I find I can right click on the stuck message, click
Forward and the new to-be-forwarded message will strangely enough, already be
showing the address(es) of the originally intended recipients. It will go if
I send it, but it appears I am then sending duplicates - two of the same
message. This is a ridiculous, massively time-wasting problem! Has anyone
cracked the solution yet please?

What is BCM?
I checked the addins list, there were two items checked in the com addins 1.
Norton anti-spam outlook plugin and 2 PDF Converter 2.0 outlook addin. Both
of these were unchecked and outlook restarted before I tried to resend the
email. As a matter of interest I also have 'exchange extension property
page' checked under addin manager.

Do you have BCM installed?
Did you check the addins lists at tools, options, other, advanced, addins?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

I have exactly the same problem but no add-ins installed so can't use the
previous solution.

If I send an email but DO NOT view it in the outbox before sending it
sends ok.
However if I attach a 'word' document (125kb) it will not send, even if I
do not open or view it in the outbox.
The email sends first time with outlook express?

any ideas?

No idea if it's going to be fixed or which app is responsible.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/


OK, I'll do that.

Is anyone going to fix that add-in?

As I said, I haven't yet tried OneNote, but if I try it and like it,
Outlook
compatibility would sure be important before buying it. If that add-in
is
needed to transfer information between the programs, they sure better
fix
the add-in, so it doesn't mess up Outlook mail.

Thanks again for your help.

B-I-N-G-O... it's the OneNote addin. Tools, options, other, advanced,
com
addins and remove the check from beside that addin.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/


I just wrote (and clicked "Send" on) a test e-mail message to check.

Once more, it is in Outbox, but under "Date:None", which I now know
means
it
won't send. (Before it was happening sometimes, but it looks like it
might
be happening all the time now. I may have to send all mail through
OE.)

Now I notice there is an icon. Not by the "Date:None", which just
has
the
minus sign by it. But there is an icon by the message itself. Yes,
as
you
say, the icon looks like it is an open piece of mail. (As the only
piece
of
mail in the Outbox, I have not others to compare it with. I usually
haven't
paid any attention to those icons.) The envelope picture looks open,
and
it
looks like a piece of message paper in front of the envelope.

Also, the message name is not in italics.

How to fix this problem?

I usually have Word set as e-mail editor. To see if that was causing
the
problem, I changed that, so Word was not the e-mail editor, but the
problem
persists. I noticed that "Work Offline" was checked, so I unchecked
it,
to
see if that was the problem. No, it persists.

You mention that .Net addins can cause problems. I'm not sure what a
.Net
addin is. I did recently install an add-in, which I haven't used, I
don't
know if it is a .Net add-in. I recently installed the OneNote demo,
although
I really haven't tried using it yet. (I see you are a OneNote MVP as
well.)
I saw there was an outlook add-in to facilitate transfer of info
between
the
two programs, so I installed that as well. (Not having used OneNote
yet,
I
also haven't used that add-in.) Could that be causing this e-mail
sending
problem? Why?

Was the message bolded and in italics? Do you ever have this
problem if
you
don't look in the Outbox? We know some .Net addins cause problems -
the
message icon is the opened one, not the closed one and the font is
not
italicized as it should be

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/


No icon. Just the plus or minus sign. It is like a list of e-mail
by
date,
like a category. You can open or close the list with the plus or
minus.
If
it's in the list called "Today", it will send. If it's in the
list
called
"None", it won't, it's stuck there. And strangely enough, e-mail
can
even
move from "Today" to "None". I had one e-mail in "Today" and the
other
in
"None". (I have no idea why. Both were sent normally, clicking on
the
"Send"
button when the e-mail was complete.) I deleted the one in "None"
(of
course
after copying the text in it to the clipboard, so that I could
re-create
the
e-mail, and hope it would send right the next time). After
deleting
the
e-mail listed as "None", the e-mail that was in "Today" moved to
"None".
Then it would not send either.

With one e-mail today I kept trying over and over. I kept
deleting it
from
the Outbox (listed as Date:None) when it would not send. Then
started
another new e-mail message, pasted the text from the other one
(that
I
had
copied from the clipboard) into it, addressed and titled it, etc.
Again
it
went into "None" and would not send. Several times. Finally I
created
the
e-mail message in Outlook Express instead, and it sent.

What's going on with Outlook 2003 E-mail, and messages in the
Outbox
that
do
not send?



What icon is displayed when it says none?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart
Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/


Using Outlook 2003 (all of Office 2003), latest updates, with
Windows
XP
SP1, latest updates to that.

Sometimes e-mail gets stuck in the Outbox and will not send,
not
matter
how
many times one initiates "Send and Receive", it just stays in
the
Outbox
and
doesn't send.

I've noticed that when that happens, that e-mail is listed in
the
Outbox
under a category:

Date:None

Why does that happen? Why does e-mail get listed in that
category,
and
then
will not send?

 

[Guest]

Just saw this thread and was hoping for an answer. I've experienced the
'non-italized' outbox items since getting Outlook 2003. I have two friends
who complain of the same thing. We are all running Office 2003, Win XP (pro
& home), and do have updated Norton anti-virus protection.

Under COM add-ins: Norton Anti-spam & Outlook back-up. Under Add-in
manager: Exchange Forms

What happens is I click 'send message' & it goes to the outbox. Then when I
click 'Send', the message doesn't go, the date becomes 'none', and the
message goes from italizied to plain text.

It happens on three of my friends computers, one of whom is tired of messing
with it & is actively looking for alternative email programs. It's not like
it's an isolated incident.

Anything else to look at?

I'm not aware of VBA causing it - only .net apps. Other addins might be a
problem too... but we've only seen it with net framework addins.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

In the registry, there was not an addin folder under the current user
Outlook section. However, there is one addin under the local machine
Outlook section:

Microsoft.VbaAddinForOutlook.1

Is that a potential candidate for this problem? If I recall, I had
the .net installed a while back, but I believe I removed it a few
months ago.

Thanks!

Joe D.


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[Milly Staples [MVP - Outlook]]

Uncheck the Norton add-in and does it work? The add-in is superfluous if
you have a system AV scanner installed since any time you open an email, it
is automatically scanned by your AV.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, Steve Ogden asked:

| Just saw this thread and was hoping for an answer. I've experienced
| the 'non-italized' outbox items since getting Outlook 2003. I have
| two friends who complain of the same thing. We are all running
| Office 2003, Win XP (pro & home), and do have updated Norton
| anti-virus protection.
|
| Under COM add-ins: Norton Anti-spam & Outlook back-up. Under Add-in
| manager: Exchange Forms
|
| What happens is I click 'send message' & it goes to the outbox. Then
| when I click 'Send', the message doesn't go, the date becomes 'none',
| and the message goes from italizied to plain text.
|
| It happens on three of my friends computers, one of whom is tired of
| messing with it & is actively looking for alternative email programs.
| It's not like it's an isolated incident.
|
| Anything else to look at?
|
|
|
| "Diane Poremsky [MVP]" wrote:
|
|| I'm not aware of VBA causing it - only .net apps. Other addins might
|| be a problem too... but we've only seen it with net framework addins.
||
|| --
|| Diane Poremsky [MVP - Outlook]
|| Author, Teach Yourself Outlook 2003 in 24 Hours
|| Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
|| Author, Google and Other Search Engines (Visual QuickStart Guide)
||
||
||
|| Join OneNote Tips mailing list: http://www.onenote-tips.net/
||
||
|| ||| On Sun, 24 Oct 2004 23:37:55 -0400, "Diane Poremsky [MVP]"
|||
|||| The OneNote addin cause applies only to Outlook 2003 AFAIK. Do you
|||| have any
|||| .net applications installed?
||||
|||| look in HKEY_CURRENT_USER\Software\Microsoft\Office\Outlook\Addins
|||| and HKEY_LOCAL_MACHINE\Software\Microsoft\Office\Outlook\Addins -
|||| how many are listed?
|||
||| In the registry, there was not an addin folder under the current
||| user Outlook section. However, there is one addin under the local
||| machine Outlook section:
|||
||| Microsoft.VbaAddinForOutlook.1
|||
||| Is that a potential candidate for this problem? If I recall, I had
||| the .net installed a while back, but I believe I removed it a few
||| months ago.
|||
||| Thanks!
|||
||| Joe D.
|||
|||
||| ----== Posted via Newsfeeds.Com - Unlimited-Uncensored-Secure Usenet
||| News==----
||| http://www.newsfeeds.com The #1 Newsgroup Service in the World!
||| >100,000 Newsgroups
||| ---= East/West-Coast Server Farms - Total Privacy via Encryption
||| =---

 

[Guest]

Well, the AntiSpam features of the add it seem pretty useful to me - I
wouldn't call it 'superfluous'. It sure catches a lot of stuff the Microsoft
Junk folder doesen't.
But to determine if it's problematic, I'm trying to remove it. And
unchecking it from the add-in manager doesn't seem to be enough to remove it
(it returns every time I start Outlook.) I'm on the phone as we speak with
Symmmantec to find out how to fully disable it. I'll report back as soon as
I learn something.

Uncheck the Norton add-in and does it work? The add-in is superfluous if
you have a system AV scanner installed since any time you open an email, it
is automatically scanned by your AV.

--Â
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, Steve Ogden asked:

| Just saw this thread and was hoping for an answer. I've experienced
| the 'non-italized' outbox items since getting Outlook 2003. I have
| two friends who complain of the same thing. We are all running
| Office 2003, Win XP (pro & home), and do have updated Norton
| anti-virus protection.
|
| Under COM add-ins: Norton Anti-spam & Outlook back-up. Under Add-in
| manager: Exchange Forms
|
| What happens is I click 'send message' & it goes to the outbox. Then
| when I click 'Send', the message doesn't go, the date becomes 'none',
| and the message goes from italizied to plain text.
|
| It happens on three of my friends computers, one of whom is tired of
| messing with it & is actively looking for alternative email programs.
| It's not like it's an isolated incident.
|
| Anything else to look at?
|
|
|
| "Diane Poremsky [MVP]" wrote:
|
|| I'm not aware of VBA causing it - only .net apps. Other addins might
|| be a problem too... but we've only seen it with net framework addins.
||
|| --
|| Diane Poremsky [MVP - Outlook]
|| Author, Teach Yourself Outlook 2003 in 24 Hours
|| Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
|| Author, Google and Other Search Engines (Visual QuickStart Guide)
||
||
||
|| Join OneNote Tips mailing list: http://www.onenote-tips.net/
||
||
|| ||| On Sun, 24 Oct 2004 23:37:55 -0400, "Diane Poremsky [MVP]"
|||
|||| The OneNote addin cause applies only to Outlook 2003 AFAIK. Do you
|||| have any
|||| .net applications installed?
||||
|||| look in HKEY_CURRENT_USER\Software\Microsoft\Office\Outlook\Addins
|||| and HKEY_LOCAL_MACHINE\Software\Microsoft\Office\Outlook\Addins -
|||| how many are listed?
|||
||| In the registry, there was not an addin folder under the current
||| user Outlook section. However, there is one addin under the local
||| machine Outlook section:
|||
||| Microsoft.VbaAddinForOutlook.1
|||
||| Is that a potential candidate for this problem? If I recall, I had
||| the .net installed a while back, but I believe I removed it a few
||| months ago.
|||
||| Thanks!
|||
||| Joe D.
|||
|||
||| ----== Posted via Newsfeeds.Com - Unlimited-Uncensored-Secure Usenet
||| News==----
||| http://www.newsfeeds.com The #1 Newsgroup Service in the World!
||| >100,000 Newsgroups
||| ---= East/West-Coast Server Farms - Total Privacy via Encryption
||| =---