Outlook outbox messages move to Date:None - will not send

[Guest]

Using Outlook2003 SP1 under XP.

I can write e-mails in Word using HTML, press the send button to put the
message in the outbox in Outlook. If I then click on the message in the
outbox, it moves from Date:Today group to Date:None group. If the mail is
opened and then the sedn button is pressed again, the message stays in the
Date:none group and does not send.
I also sometimes find that if I write several e-mail they all appear in a
Date:None group without me needing to select the message.

Is it just me????

 

[Jeff Stephenson [MSFT]]

Using Outlook2003 SP1 under XP.

I can write e-mails in Word using HTML, press the send button to put the
message in the outbox in Outlook. If I then click on the message in the
outbox, it moves from Date:Today group to Date:None group. If the mail is
opened and then the sedn button is pressed again, the message stays in the
Date:none group and does not send.
I also sometimes find that if I write several e-mail they all appear in a
Date:None group without me needing to select the message.

Is it just me????

Do you have any anti-virus software that scans outgoing messages? That
might be causing this - turn off scanning of email in that program.
Another source of this problem are various Outlook add-ins. If you have
any, try disabling them to see if one of them is the cause.

 

[Guest]

THanks Jeff.

I found that just re-setting the e-mail scan options and ten sending them
back to where they were did the trick.

It was weird because the date:none was beingf applied at random.

Has anyone told Norton???

 

[priva]

Why is anti-spam always to blame...

Outlook and Microsoft always want to blame their licensed, gold-standard partners... "turn off the anti-virus: or "turn off the anti-spam" or "turn off 3rd party firewall software." Interesting they have so little faith in their partners - I should say paying, licensed partners.

Outlook has this glitch. If you make the mistake of going to the outbox (never do that) it will automatically make the lowest e-mail date:none. Wait until send/receive is over. The drag the offended e-mail to draft, click on draft, open the e-mail, click send and stay away from the outbox. Hit send/receive. it will send as you intended.

I have spend hours researching this issue and - unless you are fool enough to disable anti-virus - it has NO CURE. Like all the MS problems, we have to learn to live with them. At least until Congress passes lemon laws for programs like it did for cars.