Date:None (e-mail that won't send)

[MS]

Using Outlook 2003 (all of Office 2003), latest updates, with Windows XP
SP1, latest updates to that.

Sometimes e-mail gets stuck in the Outbox and will not send, not matter how
many times one initiates "Send and Receive", it just stays in the Outbox and
doesn't send.

I've noticed that when that happens, that e-mail is listed in the Outbox
under a category:

Date:None

Why does that happen? Why does e-mail get listed in that category, and then
will not send?

 

[Diane Poremsky [MVP]]

What icon is displayed when it says none?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

 

[MS]

No icon. Just the plus or minus sign. It is like a list of e-mail by date,
like a category. You can open or close the list with the plus or minus. If
it's in the list called "Today", it will send. If it's in the list called
"None", it won't, it's stuck there. And strangely enough, e-mail can even
move from "Today" to "None". I had one e-mail in "Today" and the other in
"None". (I have no idea why. Both were sent normally, clicking on the "Send"
button when the e-mail was complete.) I deleted the one in "None" (of course
after copying the text in it to the clipboard, so that I could re-create the
e-mail, and hope it would send right the next time). After deleting the
e-mail listed as "None", the e-mail that was in "Today" moved to "None".
Then it would not send either.

With one e-mail today I kept trying over and over. I kept deleting it from
the Outbox (listed as Date:None) when it would not send. Then started
another new e-mail message, pasted the text from the other one (that I had
copied from the clipboard) into it, addressed and titled it, etc. Again it
went into "None" and would not send. Several times. Finally I created the
e-mail message in Outlook Express instead, and it sent.

What's going on with Outlook 2003 E-mail, and messages in the Outbox that do
not send?

What icon is displayed when it says none?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

Using Outlook 2003 (all of Office 2003), latest updates, with Windows XP
SP1, latest updates to that.

Sometimes e-mail gets stuck in the Outbox and will not send, not matter
how
many times one initiates "Send and Receive", it just stays in the Outbox
and
doesn't send.

I've noticed that when that happens, that e-mail is listed in the Outbox
under a category:

Date:None

Why does that happen? Why does e-mail get listed in that category, and
then
will not send?

 

[Diane Poremsky [MVP]]

Was the message bolded and in italics? Do you ever have this problem if you
don't look in the Outbox? We know some .Net addins cause problems - the
message icon is the opened one, not the closed one and the font is not
italicized as it should be

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

No icon. Just the plus or minus sign. It is like a list of e-mail by date,
like a category. You can open or close the list with the plus or minus. If
it's in the list called "Today", it will send. If it's in the list called
"None", it won't, it's stuck there. And strangely enough, e-mail can even
move from "Today" to "None". I had one e-mail in "Today" and the other in
"None". (I have no idea why. Both were sent normally, clicking on the
"Send"
button when the e-mail was complete.) I deleted the one in "None" (of
course
after copying the text in it to the clipboard, so that I could re-create
the
e-mail, and hope it would send right the next time). After deleting the
e-mail listed as "None", the e-mail that was in "Today" moved to "None".
Then it would not send either.

With one e-mail today I kept trying over and over. I kept deleting it from
the Outbox (listed as Date:None) when it would not send. Then started
another new e-mail message, pasted the text from the other one (that I had
copied from the clipboard) into it, addressed and titled it, etc. Again it
went into "None" and would not send. Several times. Finally I created the
e-mail message in Outlook Express instead, and it sent.

What's going on with Outlook 2003 E-mail, and messages in the Outbox that
do
not send?

What icon is displayed when it says none?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

Using Outlook 2003 (all of Office 2003), latest updates, with Windows
XP
SP1, latest updates to that.

Sometimes e-mail gets stuck in the Outbox and will not send, not matter
how
many times one initiates "Send and Receive", it just stays in the
Outbox
and
doesn't send.

I've noticed that when that happens, that e-mail is listed in the
Outbox
under a category:

Date:None

Why does that happen? Why does e-mail get listed in that category, and
then
will not send?

 

[MS]

Thanks for the reply.

The message was plain text, so no bold or italics.

I don't recall any icons. When you look in your Outbox, do you see icons by
each message?

Yes, the problem occurs if I don't look in the Outbox. I can still see it
was not sent, in that there is a (1) (or whatever number of unsent mail
there) by the Outbox in the list of folders, telling me there is unsent mail
there. Then, of course, I look there to see what is going on.

Do you mean that when you see mail in the outbox, the subject line in the
list of messages to be sent should be italicized? I never noticed that, and
nothing in my outbox at this moment, so I cannot confirm that.

Was the message bolded and in italics? Do you ever have this problem if you
don't look in the Outbox? We know some .Net addins cause problems - the
message icon is the opened one, not the closed one and the font is not
italicized as it should be

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

No icon. Just the plus or minus sign. It is like a list of e-mail by date,
like a category. You can open or close the list with the plus or minus. If
it's in the list called "Today", it will send. If it's in the list called
"None", it won't, it's stuck there. And strangely enough, e-mail can even
move from "Today" to "None". I had one e-mail in "Today" and the other in
"None". (I have no idea why. Both were sent normally, clicking on the
"Send"
button when the e-mail was complete.) I deleted the one in "None" (of
course
after copying the text in it to the clipboard, so that I could re-create
the
e-mail, and hope it would send right the next time). After deleting the
e-mail listed as "None", the e-mail that was in "Today" moved to "None".
Then it would not send either.

With one e-mail today I kept trying over and over. I kept deleting it from
the Outbox (listed as Date:None) when it would not send. Then started
another new e-mail message, pasted the text from the other one (that I had
copied from the clipboard) into it, addressed and titled it, etc. Again it
went into "None" and would not send. Several times. Finally I created the
e-mail message in Outlook Express instead, and it sent.

What's going on with Outlook 2003 E-mail, and messages in the Outbox that
do
not send?

What icon is displayed when it says none?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/


Using Outlook 2003 (all of Office 2003), latest updates, with Windows
XP
SP1, latest updates to that.

Sometimes e-mail gets stuck in the Outbox and will not send, not matter
how
many times one initiates "Send and Receive", it just stays in the
Outbox
and
doesn't send.

I've noticed that when that happens, that e-mail is listed in the
Outbox
under a category:

Date:None

Why does that happen? Why does e-mail get listed in that category, and
then
will not send?

 

[Diane Poremsky [MVP]]

See http://www.outlook-tips.net/i/sentitem.jpg

The top one will send in the next mail pass.

The bottom one is actually a draft purposely put there to prevent outlook
from being closed accidentally.
(http://www.outlook-tips.net/archives/2004/20040907.htm)

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

Thanks for the reply.

The message was plain text, so no bold or italics.

I don't recall any icons. When you look in your Outbox, do you see icons
by
each message?

Yes, the problem occurs if I don't look in the Outbox. I can still see it
was not sent, in that there is a (1) (or whatever number of unsent mail
there) by the Outbox in the list of folders, telling me there is unsent
mail
there. Then, of course, I look there to see what is going on.

Do you mean that when you see mail in the outbox, the subject line in the
list of messages to be sent should be italicized? I never noticed that,
and
nothing in my outbox at this moment, so I cannot confirm that.

Was the message bolded and in italics? Do you ever have this problem if you
don't look in the Outbox? We know some .Net addins cause problems - the
message icon is the opened one, not the closed one and the font is not
italicized as it should be

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

No icon. Just the plus or minus sign. It is like a list of e-mail by date,
like a category. You can open or close the list with the plus or minus. If
it's in the list called "Today", it will send. If it's in the list called
"None", it won't, it's stuck there. And strangely enough, e-mail can even
move from "Today" to "None". I had one e-mail in "Today" and the other in
"None". (I have no idea why. Both were sent normally, clicking on the
"Send"
button when the e-mail was complete.) I deleted the one in "None" (of
course
after copying the text in it to the clipboard, so that I could
re-create
the
e-mail, and hope it would send right the next time). After deleting the
e-mail listed as "None", the e-mail that was in "Today" moved to
"None".
Then it would not send either.

With one e-mail today I kept trying over and over. I kept deleting it from
the Outbox (listed as Date:None) when it would not send. Then started
another new e-mail message, pasted the text from the other one (that I had
copied from the clipboard) into it, addressed and titled it, etc. Again it
went into "None" and would not send. Several times. Finally I created the
e-mail message in Outlook Express instead, and it sent.

What's going on with Outlook 2003 E-mail, and messages in the Outbox that
do
not send?



What icon is displayed when it says none?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/


Using Outlook 2003 (all of Office 2003), latest updates, with
Windows
XP
SP1, latest updates to that.

Sometimes e-mail gets stuck in the Outbox and will not send, not matter
how
many times one initiates "Send and Receive", it just stays in the
Outbox
and
doesn't send.

I've noticed that when that happens, that e-mail is listed in the
Outbox
under a category:

Date:None

Why does that happen? Why does e-mail get listed in that category, and
then
will not send?

 

[MS]

I just wrote (and clicked "Send" on) a test e-mail message to check.

Once more, it is in Outbox, but under "Date:None", which I now know means it
won't send. (Before it was happening sometimes, but it looks like it might
be happening all the time now. I may have to send all mail through OE.)

Now I notice there is an icon. Not by the "Date:None", which just has the
minus sign by it. But there is an icon by the message itself. Yes, as you
say, the icon looks like it is an open piece of mail. (As the only piece of
mail in the Outbox, I have not others to compare it with. I usually haven't
paid any attention to those icons.) The envelope picture looks open, and it
looks like a piece of message paper in front of the envelope.

Also, the message name is not in italics.

How to fix this problem?

I usually have Word set as e-mail editor. To see if that was causing the
problem, I changed that, so Word was not the e-mail editor, but the problem
persists. I noticed that "Work Offline" was checked, so I unchecked it, to
see if that was the problem. No, it persists.

You mention that .Net addins can cause problems. I'm not sure what a .Net
addin is. I did recently install an add-in, which I haven't used, I don't
know if it is a .Net add-in. I recently installed the OneNote demo, although
I really haven't tried using it yet. (I see you are a OneNote MVP as well.)
I saw there was an outlook add-in to facilitate transfer of info between the
two programs, so I installed that as well. (Not having used OneNote yet, I
also haven't used that add-in.) Could that be causing this e-mail sending
problem? Why?

Was the message bolded and in italics? Do you ever have this problem if you
don't look in the Outbox? We know some .Net addins cause problems - the
message icon is the opened one, not the closed one and the font is not
italicized as it should be

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

No icon. Just the plus or minus sign. It is like a list of e-mail by date,
like a category. You can open or close the list with the plus or minus. If
it's in the list called "Today", it will send. If it's in the list called
"None", it won't, it's stuck there. And strangely enough, e-mail can even
move from "Today" to "None". I had one e-mail in "Today" and the other in
"None". (I have no idea why. Both were sent normally, clicking on the
"Send"
button when the e-mail was complete.) I deleted the one in "None" (of
course
after copying the text in it to the clipboard, so that I could re-create
the
e-mail, and hope it would send right the next time). After deleting the
e-mail listed as "None", the e-mail that was in "Today" moved to "None".
Then it would not send either.

With one e-mail today I kept trying over and over. I kept deleting it from
the Outbox (listed as Date:None) when it would not send. Then started
another new e-mail message, pasted the text from the other one (that I had
copied from the clipboard) into it, addressed and titled it, etc. Again it
went into "None" and would not send. Several times. Finally I created the
e-mail message in Outlook Express instead, and it sent.

What's going on with Outlook 2003 E-mail, and messages in the Outbox that
do
not send?

What icon is displayed when it says none?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/


Using Outlook 2003 (all of Office 2003), latest updates, with Windows
XP
SP1, latest updates to that.

Sometimes e-mail gets stuck in the Outbox and will not send, not matter
how
many times one initiates "Send and Receive", it just stays in the
Outbox
and
doesn't send.

I've noticed that when that happens, that e-mail is listed in the
Outbox
under a category:

Date:None

Why does that happen? Why does e-mail get listed in that category, and
then
will not send?

 

[Diane Poremsky [MVP]]

B-I-N-G-O... it's the OneNote addin. Tools, options, other, advanced, com
addins and remove the check from beside that addin.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

I just wrote (and clicked "Send" on) a test e-mail message to check.

Once more, it is in Outbox, but under "Date:None", which I now know means
it
won't send. (Before it was happening sometimes, but it looks like it might
be happening all the time now. I may have to send all mail through OE.)

Now I notice there is an icon. Not by the "Date:None", which just has the
minus sign by it. But there is an icon by the message itself. Yes, as you
say, the icon looks like it is an open piece of mail. (As the only piece
of
mail in the Outbox, I have not others to compare it with. I usually
haven't
paid any attention to those icons.) The envelope picture looks open, and
it
looks like a piece of message paper in front of the envelope.

Also, the message name is not in italics.

How to fix this problem?

I usually have Word set as e-mail editor. To see if that was causing the
problem, I changed that, so Word was not the e-mail editor, but the
problem
persists. I noticed that "Work Offline" was checked, so I unchecked it, to
see if that was the problem. No, it persists.

You mention that .Net addins can cause problems. I'm not sure what a .Net
addin is. I did recently install an add-in, which I haven't used, I don't
know if it is a .Net add-in. I recently installed the OneNote demo,
although
I really haven't tried using it yet. (I see you are a OneNote MVP as
well.)
I saw there was an outlook add-in to facilitate transfer of info between
the
two programs, so I installed that as well. (Not having used OneNote yet, I
also haven't used that add-in.) Could that be causing this e-mail sending
problem? Why?

Was the message bolded and in italics? Do you ever have this problem if you
don't look in the Outbox? We know some .Net addins cause problems - the
message icon is the opened one, not the closed one and the font is not
italicized as it should be

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

No icon. Just the plus or minus sign. It is like a list of e-mail by date,
like a category. You can open or close the list with the plus or minus. If
it's in the list called "Today", it will send. If it's in the list called
"None", it won't, it's stuck there. And strangely enough, e-mail can even
move from "Today" to "None". I had one e-mail in "Today" and the other in
"None". (I have no idea why. Both were sent normally, clicking on the
"Send"
button when the e-mail was complete.) I deleted the one in "None" (of
course
after copying the text in it to the clipboard, so that I could
re-create
the
e-mail, and hope it would send right the next time). After deleting the
e-mail listed as "None", the e-mail that was in "Today" moved to
"None".
Then it would not send either.

With one e-mail today I kept trying over and over. I kept deleting it from
the Outbox (listed as Date:None) when it would not send. Then started
another new e-mail message, pasted the text from the other one (that I had
copied from the clipboard) into it, addressed and titled it, etc. Again it
went into "None" and would not send. Several times. Finally I created the
e-mail message in Outlook Express instead, and it sent.

What's going on with Outlook 2003 E-mail, and messages in the Outbox that
do
not send?



What icon is displayed when it says none?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/


Using Outlook 2003 (all of Office 2003), latest updates, with
Windows
XP
SP1, latest updates to that.

Sometimes e-mail gets stuck in the Outbox and will not send, not matter
how
many times one initiates "Send and Receive", it just stays in the
Outbox
and
doesn't send.

I've noticed that when that happens, that e-mail is listed in the
Outbox
under a category:

Date:None

Why does that happen? Why does e-mail get listed in that category, and
then
will not send?

 

[MS]

OK, I'll do that.

Is anyone going to fix that add-in?

As I said, I haven't yet tried OneNote, but if I try it and like it, Outlook
compatibility would sure be important before buying it. If that add-in is
needed to transfer information between the programs, they sure better fix
the add-in, so it doesn't mess up Outlook mail.

Thanks again for your help.

B-I-N-G-O... it's the OneNote addin. Tools, options, other, advanced, com
addins and remove the check from beside that addin.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

I just wrote (and clicked "Send" on) a test e-mail message to check.

Once more, it is in Outbox, but under "Date:None", which I now know means
it
won't send. (Before it was happening sometimes, but it looks like it might
be happening all the time now. I may have to send all mail through OE.)

Now I notice there is an icon. Not by the "Date:None", which just has the
minus sign by it. But there is an icon by the message itself. Yes, as you
say, the icon looks like it is an open piece of mail. (As the only piece
of
mail in the Outbox, I have not others to compare it with. I usually
haven't
paid any attention to those icons.) The envelope picture looks open, and
it
looks like a piece of message paper in front of the envelope.

Also, the message name is not in italics.

How to fix this problem?

I usually have Word set as e-mail editor. To see if that was causing the
problem, I changed that, so Word was not the e-mail editor, but the
problem
persists. I noticed that "Work Offline" was checked, so I unchecked it, to
see if that was the problem. No, it persists.

You mention that .Net addins can cause problems. I'm not sure what a ..Net
addin is. I did recently install an add-in, which I haven't used, I don't
know if it is a .Net add-in. I recently installed the OneNote demo,
although
I really haven't tried using it yet. (I see you are a OneNote MVP as
well.)
I saw there was an outlook add-in to facilitate transfer of info between
the
two programs, so I installed that as well. (Not having used OneNote yet, I
also haven't used that add-in.) Could that be causing this e-mail sending
problem? Why?

Was the message bolded and in italics? Do you ever have this problem if you
don't look in the Outbox? We know some .Net addins cause problems - the
message icon is the opened one, not the closed one and the font is not
italicized as it should be

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/


No icon. Just the plus or minus sign. It is like a list of e-mail by date,
like a category. You can open or close the list with the plus or

minus.
If

it's in the list called "Today", it will send. If it's in the list called
"None", it won't, it's stuck there. And strangely enough, e-mail can even
move from "Today" to "None". I had one e-mail in "Today" and the

other
in

"None". (I have no idea why. Both were sent normally, clicking on the
"Send"
button when the e-mail was complete.) I deleted the one in "None" (of
course
after copying the text in it to the clipboard, so that I could
re-create
the
e-mail, and hope it would send right the next time). After deleting the
e-mail listed as "None", the e-mail that was in "Today" moved to
"None".
Then it would not send either.

With one e-mail today I kept trying over and over. I kept deleting it from
the Outbox (listed as Date:None) when it would not send. Then started
another new e-mail message, pasted the text from the other one (that

I
had

copied from the clipboard) into it, addressed and titled it, etc.

Again
it

went into "None" and would not send. Several times. Finally I created the
e-mail message in Outlook Express instead, and it sent.

What's going on with Outlook 2003 E-mail, and messages in the Outbox that
do
not send?



What icon is displayed when it says none?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/


Using Outlook 2003 (all of Office 2003), latest updates, with
Windows
XP
SP1, latest updates to that.

Sometimes e-mail gets stuck in the Outbox and will not send, not matter
how
many times one initiates "Send and Receive", it just stays in the
Outbox
and
doesn't send.

I've noticed that when that happens, that e-mail is listed in the
Outbox
under a category:

Date:None

Why does that happen? Why does e-mail get listed in that category, and
then
will not send?

 

[MS]

See http://www.outlook-tips.net/i/sentitem.jpg

The top one will send in the next mail pass.

The bottom one is actually a draft purposely put there to prevent outlook
from being closed accidentally.
(http://www.outlook-tips.net/archives/2004/20040907.htm)

Yes--that bottom one is how the mail I referred to looks, that won't send
(Date:None). Except in my case, it wasn't a draft purposely put there, but
mail sent normally.

I've disabled the OneNote plug-in. I hope that fixes it.

 

[Diane Poremsky [MVP]]

No idea if it's going to be fixed or which app is responsible.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

OK, I'll do that.

Is anyone going to fix that add-in?

As I said, I haven't yet tried OneNote, but if I try it and like it,
Outlook
compatibility would sure be important before buying it. If that add-in is
needed to transfer information between the programs, they sure better fix
the add-in, so it doesn't mess up Outlook mail.

Thanks again for your help.

B-I-N-G-O... it's the OneNote addin. Tools, options, other, advanced, com
addins and remove the check from beside that addin.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

I just wrote (and clicked "Send" on) a test e-mail message to check.

Once more, it is in Outbox, but under "Date:None", which I now know means
it
won't send. (Before it was happening sometimes, but it looks like it might
be happening all the time now. I may have to send all mail through OE.)

Now I notice there is an icon. Not by the "Date:None", which just has the
minus sign by it. But there is an icon by the message itself. Yes, as you
say, the icon looks like it is an open piece of mail. (As the only
piece
of
mail in the Outbox, I have not others to compare it with. I usually
haven't
paid any attention to those icons.) The envelope picture looks open,
and
it
looks like a piece of message paper in front of the envelope.

Also, the message name is not in italics.

How to fix this problem?

I usually have Word set as e-mail editor. To see if that was causing
the
problem, I changed that, so Word was not the e-mail editor, but the
problem
persists. I noticed that "Work Offline" was checked, so I unchecked it, to
see if that was the problem. No, it persists.

You mention that .Net addins can cause problems. I'm not sure what a .Net
addin is. I did recently install an add-in, which I haven't used, I don't
know if it is a .Net add-in. I recently installed the OneNote demo,
although
I really haven't tried using it yet. (I see you are a OneNote MVP as
well.)
I saw there was an outlook add-in to facilitate transfer of info
between
the
two programs, so I installed that as well. (Not having used OneNote
yet, I
also haven't used that add-in.) Could that be causing this e-mail sending
problem? Why?

Was the message bolded and in italics? Do you ever have this problem
if
you
don't look in the Outbox? We know some .Net addins cause problems -
the
message icon is the opened one, not the closed one and the font is not
italicized as it should be

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/


No icon. Just the plus or minus sign. It is like a list of e-mail by
date,
like a category. You can open or close the list with the plus or minus.
If
it's in the list called "Today", it will send. If it's in the list
called
"None", it won't, it's stuck there. And strangely enough, e-mail can
even
move from "Today" to "None". I had one e-mail in "Today" and the other
in
"None". (I have no idea why. Both were sent normally, clicking on
the
"Send"
button when the e-mail was complete.) I deleted the one in "None"
(of
course
after copying the text in it to the clipboard, so that I could
re-create
the
e-mail, and hope it would send right the next time). After deleting the
e-mail listed as "None", the e-mail that was in "Today" moved to
"None".
Then it would not send either.

With one e-mail today I kept trying over and over. I kept deleting
it
from
the Outbox (listed as Date:None) when it would not send. Then
started
another new e-mail message, pasted the text from the other one (that I
had
copied from the clipboard) into it, addressed and titled it, etc. Again
it
went into "None" and would not send. Several times. Finally I
created
the
e-mail message in Outlook Express instead, and it sent.

What's going on with Outlook 2003 E-mail, and messages in the Outbox
that
do
not send?



What icon is displayed when it says none?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/


Using Outlook 2003 (all of Office 2003), latest updates, with
Windows
XP
SP1, latest updates to that.

Sometimes e-mail gets stuck in the Outbox and will not send, not
matter
how
many times one initiates "Send and Receive", it just stays in the
Outbox
and
doesn't send.

I've noticed that when that happens, that e-mail is listed in the
Outbox
under a category:

Date:None

Why does that happen? Why does e-mail get listed in that
category,
and
then
will not send?

 

[Mike Ware-Lane]

I have exactly the same problem but no add-ins installed so can't use the
previous solution.

If I send an email but DO NOT view it in the outbox before sending it sends
ok.
However if I attach a 'word' document (125kb) it will not send, even if I do
not open or view it in the outbox.
The email sends first time with outlook express?

any ideas?

No idea if it's going to be fixed or which app is responsible.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

OK, I'll do that.

Is anyone going to fix that add-in?

As I said, I haven't yet tried OneNote, but if I try it and like it,
Outlook
compatibility would sure be important before buying it. If that add-in is
needed to transfer information between the programs, they sure better fix
the add-in, so it doesn't mess up Outlook mail.

Thanks again for your help.

B-I-N-G-O... it's the OneNote addin. Tools, options, other, advanced,
com
addins and remove the check from beside that addin.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/


I just wrote (and clicked "Send" on) a test e-mail message to check.

Once more, it is in Outbox, but under "Date:None", which I now know means
it
won't send. (Before it was happening sometimes, but it looks like it might
be happening all the time now. I may have to send all mail through
OE.)

Now I notice there is an icon. Not by the "Date:None", which just has the
minus sign by it. But there is an icon by the message itself. Yes, as you
say, the icon looks like it is an open piece of mail. (As the only
piece
of
mail in the Outbox, I have not others to compare it with. I usually
haven't
paid any attention to those icons.) The envelope picture looks open,
and
it
looks like a piece of message paper in front of the envelope.

Also, the message name is not in italics.

How to fix this problem?

I usually have Word set as e-mail editor. To see if that was causing
the
problem, I changed that, so Word was not the e-mail editor, but the
problem
persists. I noticed that "Work Offline" was checked, so I unchecked
it, to
see if that was the problem. No, it persists.

You mention that .Net addins can cause problems. I'm not sure what a .Net
addin is. I did recently install an add-in, which I haven't used, I don't
know if it is a .Net add-in. I recently installed the OneNote demo,
although
I really haven't tried using it yet. (I see you are a OneNote MVP as
well.)
I saw there was an outlook add-in to facilitate transfer of info
between
the
two programs, so I installed that as well. (Not having used OneNote
yet, I
also haven't used that add-in.) Could that be causing this e-mail sending
problem? Why?

Was the message bolded and in italics? Do you ever have this problem
if
you
don't look in the Outbox? We know some .Net addins cause problems -
the
message icon is the opened one, not the closed one and the font is
not
italicized as it should be

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/


No icon. Just the plus or minus sign. It is like a list of e-mail
by
date,
like a category. You can open or close the list with the plus or minus.
If
it's in the list called "Today", it will send. If it's in the list
called
"None", it won't, it's stuck there. And strangely enough, e-mail
can
even
move from "Today" to "None". I had one e-mail in "Today" and the other
in
"None". (I have no idea why. Both were sent normally, clicking on
the
"Send"
button when the e-mail was complete.) I deleted the one in "None"
(of
course
after copying the text in it to the clipboard, so that I could
re-create
the
e-mail, and hope it would send right the next time). After deleting the
e-mail listed as "None", the e-mail that was in "Today" moved to
"None".
Then it would not send either.

With one e-mail today I kept trying over and over. I kept deleting
it
from
the Outbox (listed as Date:None) when it would not send. Then
started
another new e-mail message, pasted the text from the other one
(that I
had
copied from the clipboard) into it, addressed and titled it, etc. Again
it
went into "None" and would not send. Several times. Finally I
created
the
e-mail message in Outlook Express instead, and it sent.

What's going on with Outlook 2003 E-mail, and messages in the
Outbox
that
do
not send?



What icon is displayed when it says none?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/


Using Outlook 2003 (all of Office 2003), latest updates, with
Windows
XP
SP1, latest updates to that.

Sometimes e-mail gets stuck in the Outbox and will not send, not
matter
how
many times one initiates "Send and Receive", it just stays in
the
Outbox
and
doesn't send.

I've noticed that when that happens, that e-mail is listed in
the
Outbox
under a category:

Date:None

Why does that happen? Why does e-mail get listed in that
category,
and
then
will not send?

 

[Diane Poremsky [MVP]]

Do you have BCM installed?
Did you check the addins lists at tools, options, other, advanced, addins?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

I have exactly the same problem but no add-ins installed so can't use the
previous solution.

If I send an email but DO NOT view it in the outbox before sending it
sends ok.
However if I attach a 'word' document (125kb) it will not send, even if I
do not open or view it in the outbox.
The email sends first time with outlook express?

any ideas?

No idea if it's going to be fixed or which app is responsible.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

OK, I'll do that.

Is anyone going to fix that add-in?

As I said, I haven't yet tried OneNote, but if I try it and like it,
Outlook
compatibility would sure be important before buying it. If that add-in
is
needed to transfer information between the programs, they sure better
fix
the add-in, so it doesn't mess up Outlook mail.

Thanks again for your help.

B-I-N-G-O... it's the OneNote addin. Tools, options, other, advanced,
com
addins and remove the check from beside that addin.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/


I just wrote (and clicked "Send" on) a test e-mail message to check.

Once more, it is in Outbox, but under "Date:None", which I now know
means
it
won't send. (Before it was happening sometimes, but it looks like it
might
be happening all the time now. I may have to send all mail through
OE.)

Now I notice there is an icon. Not by the "Date:None", which just has
the
minus sign by it. But there is an icon by the message itself. Yes, as
you
say, the icon looks like it is an open piece of mail. (As the only
piece
of
mail in the Outbox, I have not others to compare it with. I usually
haven't
paid any attention to those icons.) The envelope picture looks open,
and
it
looks like a piece of message paper in front of the envelope.

Also, the message name is not in italics.

How to fix this problem?

I usually have Word set as e-mail editor. To see if that was causing
the
problem, I changed that, so Word was not the e-mail editor, but the
problem
persists. I noticed that "Work Offline" was checked, so I unchecked
it,
to
see if that was the problem. No, it persists.

You mention that .Net addins can cause problems. I'm not sure what a
.Net
addin is. I did recently install an add-in, which I haven't used, I
don't
know if it is a .Net add-in. I recently installed the OneNote demo,
although
I really haven't tried using it yet. (I see you are a OneNote MVP as
well.)
I saw there was an outlook add-in to facilitate transfer of info
between
the
two programs, so I installed that as well. (Not having used OneNote
yet,
I
also haven't used that add-in.) Could that be causing this e-mail
sending
problem? Why?

Was the message bolded and in italics? Do you ever have this problem
if
you
don't look in the Outbox? We know some .Net addins cause problems -
the
message icon is the opened one, not the closed one and the font is
not
italicized as it should be

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/


No icon. Just the plus or minus sign. It is like a list of e-mail
by
date,
like a category. You can open or close the list with the plus or
minus.
If
it's in the list called "Today", it will send. If it's in the list
called
"None", it won't, it's stuck there. And strangely enough, e-mail
can
even
move from "Today" to "None". I had one e-mail in "Today" and the
other
in
"None". (I have no idea why. Both were sent normally, clicking on
the
"Send"
button when the e-mail was complete.) I deleted the one in "None"
(of
course
after copying the text in it to the clipboard, so that I could
re-create
the
e-mail, and hope it would send right the next time). After
deleting
the
e-mail listed as "None", the e-mail that was in "Today" moved to
"None".
Then it would not send either.

With one e-mail today I kept trying over and over. I kept deleting
it
from
the Outbox (listed as Date:None) when it would not send. Then
started
another new e-mail message, pasted the text from the other one
(that
I
had
copied from the clipboard) into it, addressed and titled it, etc.
Again
it
went into "None" and would not send. Several times. Finally I
created
the
e-mail message in Outlook Express instead, and it sent.

What's going on with Outlook 2003 E-mail, and messages in the
Outbox
that
do
not send?



What icon is displayed when it says none?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/


Using Outlook 2003 (all of Office 2003), latest updates, with
Windows
XP
SP1, latest updates to that.

Sometimes e-mail gets stuck in the Outbox and will not send,
not
matter
how
many times one initiates "Send and Receive", it just stays in
the
Outbox
and
doesn't send.

I've noticed that when that happens, that e-mail is listed in
the
Outbox
under a category:

Date:None

Why does that happen? Why does e-mail get listed in that
category,
and
then
will not send?

 

[Mike Ware-Lane]

What is BCM?
I checked the addins list, there were two items checked in the com addins 1.
Norton anti-spam outlook plugin and 2 PDF Converter 2.0 outlook addin. Both
of these were unchecked and outlook restarted before I tried to resend the
email. As a matter of interest I also have 'exchange extension property
page' checked under addin manager.

Do you have BCM installed?
Did you check the addins lists at tools, options, other, advanced, addins?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

I have exactly the same problem but no add-ins installed so can't use the
previous solution.

If I send an email but DO NOT view it in the outbox before sending it
sends ok.
However if I attach a 'word' document (125kb) it will not send, even if I
do not open or view it in the outbox.
The email sends first time with outlook express?

any ideas?

No idea if it's going to be fixed or which app is responsible.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/


OK, I'll do that.

Is anyone going to fix that add-in?

As I said, I haven't yet tried OneNote, but if I try it and like it,
Outlook
compatibility would sure be important before buying it. If that add-in
is
needed to transfer information between the programs, they sure better
fix
the add-in, so it doesn't mess up Outlook mail.

Thanks again for your help.

B-I-N-G-O... it's the OneNote addin. Tools, options, other, advanced,
com
addins and remove the check from beside that addin.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/


I just wrote (and clicked "Send" on) a test e-mail message to check.

Once more, it is in Outbox, but under "Date:None", which I now know
means
it
won't send. (Before it was happening sometimes, but it looks like it
might
be happening all the time now. I may have to send all mail through
OE.)

Now I notice there is an icon. Not by the "Date:None", which just
has
the
minus sign by it. But there is an icon by the message itself. Yes,
as
you
say, the icon looks like it is an open piece of mail. (As the only
piece
of
mail in the Outbox, I have not others to compare it with. I usually
haven't
paid any attention to those icons.) The envelope picture looks open,
and
it
looks like a piece of message paper in front of the envelope.

Also, the message name is not in italics.

How to fix this problem?

I usually have Word set as e-mail editor. To see if that was causing
the
problem, I changed that, so Word was not the e-mail editor, but the
problem
persists. I noticed that "Work Offline" was checked, so I unchecked
it,
to
see if that was the problem. No, it persists.

You mention that .Net addins can cause problems. I'm not sure what a
.Net
addin is. I did recently install an add-in, which I haven't used, I
don't
know if it is a .Net add-in. I recently installed the OneNote demo,
although
I really haven't tried using it yet. (I see you are a OneNote MVP as
well.)
I saw there was an outlook add-in to facilitate transfer of info
between
the
two programs, so I installed that as well. (Not having used OneNote
yet,
I
also haven't used that add-in.) Could that be causing this e-mail
sending
problem? Why?

Was the message bolded and in italics? Do you ever have this
problem if
you
don't look in the Outbox? We know some .Net addins cause problems -
the
message icon is the opened one, not the closed one and the font is
not
italicized as it should be

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/


No icon. Just the plus or minus sign. It is like a list of e-mail
by
date,
like a category. You can open or close the list with the plus or
minus.
If
it's in the list called "Today", it will send. If it's in the
list
called
"None", it won't, it's stuck there. And strangely enough, e-mail
can
even
move from "Today" to "None". I had one e-mail in "Today" and the
other
in
"None". (I have no idea why. Both were sent normally, clicking on
the
"Send"
button when the e-mail was complete.) I deleted the one in "None"
(of
course
after copying the text in it to the clipboard, so that I could
re-create
the
e-mail, and hope it would send right the next time). After
deleting
the
e-mail listed as "None", the e-mail that was in "Today" moved to
"None".
Then it would not send either.

With one e-mail today I kept trying over and over. I kept
deleting it
from
the Outbox (listed as Date:None) when it would not send. Then
started
another new e-mail message, pasted the text from the other one
(that
I
had
copied from the clipboard) into it, addressed and titled it, etc.
Again
it
went into "None" and would not send. Several times. Finally I
created
the
e-mail message in Outlook Express instead, and it sent.

What's going on with Outlook 2003 E-mail, and messages in the
Outbox
that
do
not send?



What icon is displayed when it says none?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart
Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/


Using Outlook 2003 (all of Office 2003), latest updates, with
Windows
XP
SP1, latest updates to that.

Sometimes e-mail gets stuck in the Outbox and will not send,
not
matter
how
many times one initiates "Send and Receive", it just stays in
the
Outbox
and
doesn't send.

I've noticed that when that happens, that e-mail is listed in
the
Outbox
under a category:

Date:None

Why does that happen? Why does e-mail get listed in that
category,
and
then
will not send?

 

[Sue Mosher [MVP-Outlook]]

BCM is installed in HKLM, not HKCU, so it won't show up in that list. Nor
will some other add-ins. Mike can check for such addins by running Regedit
and going to the HKLM\Software\Microsoft\Office\Outlook\Addins\ key.
--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

Do you have BCM installed?
Did you check the addins lists at tools, options, other, advanced, addins?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

I have exactly the same problem but no add-ins installed so can't use the
previous solution.

If I send an email but DO NOT view it in the outbox before sending it
sends ok.
However if I attach a 'word' document (125kb) it will not send, even if I
do not open or view it in the outbox.
The email sends first time with outlook express?

any ideas?

No idea if it's going to be fixed or which app is responsible.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/


OK, I'll do that.

Is anyone going to fix that add-in?

As I said, I haven't yet tried OneNote, but if I try it and like it,
Outlook
compatibility would sure be important before buying it. If that add-in
is
needed to transfer information between the programs, they sure better
fix
the add-in, so it doesn't mess up Outlook mail.

Thanks again for your help.

B-I-N-G-O... it's the OneNote addin. Tools, options, other, advanced,
com
addins and remove the check from beside that addin.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/


I just wrote (and clicked "Send" on) a test e-mail message to check.

Once more, it is in Outbox, but under "Date:None", which I now know
means
it
won't send. (Before it was happening sometimes, but it looks like it
might
be happening all the time now. I may have to send all mail through
OE.)

Now I notice there is an icon. Not by the "Date:None", which just
has
the
minus sign by it. But there is an icon by the message itself. Yes,
as
you
say, the icon looks like it is an open piece of mail. (As the only
piece
of
mail in the Outbox, I have not others to compare it with. I usually
haven't
paid any attention to those icons.) The envelope picture looks open,
and
it
looks like a piece of message paper in front of the envelope.

Also, the message name is not in italics.

How to fix this problem?

I usually have Word set as e-mail editor. To see if that was causing
the
problem, I changed that, so Word was not the e-mail editor, but the
problem
persists. I noticed that "Work Offline" was checked, so I unchecked
it,
to
see if that was the problem. No, it persists.

You mention that .Net addins can cause problems. I'm not sure what a
.Net
addin is. I did recently install an add-in, which I haven't used, I
don't
know if it is a .Net add-in. I recently installed the OneNote demo,
although
I really haven't tried using it yet. (I see you are a OneNote MVP as
well.)
I saw there was an outlook add-in to facilitate transfer of info
between
the
two programs, so I installed that as well. (Not having used OneNote
yet,
I
also haven't used that add-in.) Could that be causing this e-mail
sending
problem? Why?

Was the message bolded and in italics? Do you ever have this
problem if
you
don't look in the Outbox? We know some .Net addins cause problems -
the
message icon is the opened one, not the closed one and the font is
not
italicized as it should be

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/


No icon. Just the plus or minus sign. It is like a list of e-mail
by
date,
like a category. You can open or close the list with the plus or
minus.
If
it's in the list called "Today", it will send. If it's in the
list
called
"None", it won't, it's stuck there. And strangely enough, e-mail
can
even
move from "Today" to "None". I had one e-mail in "Today" and the
other
in
"None". (I have no idea why. Both were sent normally, clicking on
the
"Send"
button when the e-mail was complete.) I deleted the one in "None"
(of
course
after copying the text in it to the clipboard, so that I could
re-create
the
e-mail, and hope it would send right the next time). After
deleting
the
e-mail listed as "None", the e-mail that was in "Today" moved to
"None".
Then it would not send either.

With one e-mail today I kept trying over and over. I kept
deleting it
from
the Outbox (listed as Date:None) when it would not send. Then
started
another new e-mail message, pasted the text from the other one
(that
I
had
copied from the clipboard) into it, addressed and titled it, etc.
Again
it
went into "None" and would not send. Several times. Finally I
created
the
e-mail message in Outlook Express instead, and it sent.

What's going on with Outlook 2003 E-mail, and messages in the
Outbox
that
do
not send?



What icon is displayed when it says none?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart
Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/


Using Outlook 2003 (all of Office 2003), latest updates, with
Windows
XP
SP1, latest updates to that.

Sometimes e-mail gets stuck in the Outbox and will not send,
not
matter
how
many times one initiates "Send and Receive", it just stays in
the
Outbox
and
doesn't send.

I've noticed that when that happens, that e-mail is listed in
the
Outbox
under a category:

Date:None

Why does that happen? Why does e-mail get listed in that
category,
and
then
will not send?

 

[Diane Poremsky [MVP]]

The new Business Contact Manager for Outlook 2003.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

What is BCM?
I checked the addins list, there were two items checked in the com addins
1. Norton anti-spam outlook plugin and 2 PDF Converter 2.0 outlook addin.
Both of these were unchecked and outlook restarted before I tried to
resend the email. As a matter of interest I also have 'exchange extension
property page' checked under addin manager.

Do you have BCM installed?
Did you check the addins lists at tools, options, other, advanced,
addins?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

I have exactly the same problem but no add-ins installed so can't use the
previous solution.

If I send an email but DO NOT view it in the outbox before sending it
sends ok.
However if I attach a 'word' document (125kb) it will not send, even if
I do not open or view it in the outbox.
The email sends first time with outlook express?

any ideas?

No idea if it's going to be fixed or which app is responsible.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/


OK, I'll do that.

Is anyone going to fix that add-in?

As I said, I haven't yet tried OneNote, but if I try it and like it,
Outlook
compatibility would sure be important before buying it. If that add-in
is
needed to transfer information between the programs, they sure better
fix
the add-in, so it doesn't mess up Outlook mail.

Thanks again for your help.

B-I-N-G-O... it's the OneNote addin. Tools, options, other, advanced,
com
addins and remove the check from beside that addin.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/


I just wrote (and clicked "Send" on) a test e-mail message to
check.

Once more, it is in Outbox, but under "Date:None", which I now know
means
it
won't send. (Before it was happening sometimes, but it looks like
it
might
be happening all the time now. I may have to send all mail through
OE.)

Now I notice there is an icon. Not by the "Date:None", which just
has
the
minus sign by it. But there is an icon by the message itself. Yes,
as
you
say, the icon looks like it is an open piece of mail. (As the only
piece
of
mail in the Outbox, I have not others to compare it with. I usually
haven't
paid any attention to those icons.) The envelope picture looks
open, and
it
looks like a piece of message paper in front of the envelope.

Also, the message name is not in italics.

How to fix this problem?

I usually have Word set as e-mail editor. To see if that was
causing the
problem, I changed that, so Word was not the e-mail editor, but the
problem
persists. I noticed that "Work Offline" was checked, so I unchecked
it,
to
see if that was the problem. No, it persists.

You mention that .Net addins can cause problems. I'm not sure what
a
.Net
addin is. I did recently install an add-in, which I haven't used, I
don't
know if it is a .Net add-in. I recently installed the OneNote demo,
although
I really haven't tried using it yet. (I see you are a OneNote MVP
as
well.)
I saw there was an outlook add-in to facilitate transfer of info
between
the
two programs, so I installed that as well. (Not having used OneNote
yet,
I
also haven't used that add-in.) Could that be causing this e-mail
sending
problem? Why?

Was the message bolded and in italics? Do you ever have this
problem if
you
don't look in the Outbox? We know some .Net addins cause
problems - the
message icon is the opened one, not the closed one and the font is
not
italicized as it should be

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/


No icon. Just the plus or minus sign. It is like a list of
e-mail by
date,
like a category. You can open or close the list with the plus or
minus.
If
it's in the list called "Today", it will send. If it's in the
list
called
"None", it won't, it's stuck there. And strangely enough, e-mail
can
even
move from "Today" to "None". I had one e-mail in "Today" and the
other
in
"None". (I have no idea why. Both were sent normally, clicking
on the
"Send"
button when the e-mail was complete.) I deleted the one in
"None" (of
course
after copying the text in it to the clipboard, so that I could
re-create
the
e-mail, and hope it would send right the next time). After
deleting
the
e-mail listed as "None", the e-mail that was in "Today" moved to
"None".
Then it would not send either.

With one e-mail today I kept trying over and over. I kept
deleting it
from
the Outbox (listed as Date:None) when it would not send. Then
started
another new e-mail message, pasted the text from the other one
(that
I
had
copied from the clipboard) into it, addressed and titled it,
etc.
Again
it
went into "None" and would not send. Several times. Finally I
created
the
e-mail message in Outlook Express instead, and it sent.

What's going on with Outlook 2003 E-mail, and messages in the
Outbox
that
do
not send?



What icon is displayed when it says none?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart
Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/


Using Outlook 2003 (all of Office 2003), latest updates, with
Windows
XP
SP1, latest updates to that.

Sometimes e-mail gets stuck in the Outbox and will not send,
not
matter
how
many times one initiates "Send and Receive", it just stays in
the
Outbox
and
doesn't send.

I've noticed that when that happens, that e-mail is listed in
the
Outbox
under a category:

Date:None

Why does that happen? Why does e-mail get listed in that
category,
and
then
will not send?

 

[Mike Ware-Lane]

The only registered addin I can see is
HKLM\Software\Microsoft\Office\Outlook\Addins\Microsoft VBA for Outlook
Addin

I have noticed that there are a number of posts from other users
experiencing a similar problem with unsent email left in the outbox but with
slight variations

BCM is installed in HKLM, not HKCU, so it won't show up in that list. Nor
will some other add-ins. Mike can check for such addins by running Regedit
and going to the HKLM\Software\Microsoft\Office\Outlook\Addins\ key.
--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

Do you have BCM installed?
Did you check the addins lists at tools, options, other, advanced,
addins?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

I have exactly the same problem but no add-ins installed so can't use the
previous solution.

If I send an email but DO NOT view it in the outbox before sending it
sends ok.
However if I attach a 'word' document (125kb) it will not send, even if
I do not open or view it in the outbox.
The email sends first time with outlook express?

any ideas?

No idea if it's going to be fixed or which app is responsible.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/


OK, I'll do that.

Is anyone going to fix that add-in?

As I said, I haven't yet tried OneNote, but if I try it and like it,
Outlook
compatibility would sure be important before buying it. If that add-in
is
needed to transfer information between the programs, they sure better
fix
the add-in, so it doesn't mess up Outlook mail.

Thanks again for your help.

B-I-N-G-O... it's the OneNote addin. Tools, options, other, advanced,
com
addins and remove the check from beside that addin.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/


I just wrote (and clicked "Send" on) a test e-mail message to
check.

Once more, it is in Outbox, but under "Date:None", which I now know
means
it
won't send. (Before it was happening sometimes, but it looks like
it
might
be happening all the time now. I may have to send all mail through
OE.)

Now I notice there is an icon. Not by the "Date:None", which just
has
the
minus sign by it. But there is an icon by the message itself. Yes,
as
you
say, the icon looks like it is an open piece of mail. (As the only
piece
of
mail in the Outbox, I have not others to compare it with. I usually
haven't
paid any attention to those icons.) The envelope picture looks
open, and
it
looks like a piece of message paper in front of the envelope.

Also, the message name is not in italics.

How to fix this problem?

I usually have Word set as e-mail editor. To see if that was
causing the
problem, I changed that, so Word was not the e-mail editor, but the
problem
persists. I noticed that "Work Offline" was checked, so I unchecked
it,
to
see if that was the problem. No, it persists.

You mention that .Net addins can cause problems. I'm not sure what
a
.Net
addin is. I did recently install an add-in, which I haven't used, I
don't
know if it is a .Net add-in. I recently installed the OneNote demo,
although
I really haven't tried using it yet. (I see you are a OneNote MVP
as
well.)
I saw there was an outlook add-in to facilitate transfer of info
between
the
two programs, so I installed that as well. (Not having used OneNote
yet,
I
also haven't used that add-in.) Could that be causing this e-mail
sending
problem? Why?

Was the message bolded and in italics? Do you ever have this
problem if
you
don't look in the Outbox? We know some .Net addins cause
problems - the
message icon is the opened one, not the closed one and the font is
not
italicized as it should be

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/


No icon. Just the plus or minus sign. It is like a list of
e-mail by
date,
like a category. You can open or close the list with the plus or
minus.
If
it's in the list called "Today", it will send. If it's in the
list
called
"None", it won't, it's stuck there. And strangely enough, e-mail
can
even
move from "Today" to "None". I had one e-mail in "Today" and the
other
in
"None". (I have no idea why. Both were sent normally, clicking
on the
"Send"
button when the e-mail was complete.) I deleted the one in
"None" (of
course
after copying the text in it to the clipboard, so that I could
re-create
the
e-mail, and hope it would send right the next time). After
deleting
the
e-mail listed as "None", the e-mail that was in "Today" moved to
"None".
Then it would not send either.

With one e-mail today I kept trying over and over. I kept
deleting it
from
the Outbox (listed as Date:None) when it would not send. Then
started
another new e-mail message, pasted the text from the other one
(that
I
had
copied from the clipboard) into it, addressed and titled it,
etc.
Again
it
went into "None" and would not send. Several times. Finally I
created
the
e-mail message in Outlook Express instead, and it sent.

What's going on with Outlook 2003 E-mail, and messages in the
Outbox
that
do
not send?



What icon is displayed when it says none?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart
Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/


Using Outlook 2003 (all of Office 2003), latest updates, with
Windows
XP
SP1, latest updates to that.

Sometimes e-mail gets stuck in the Outbox and will not send,
not
matter
how
many times one initiates "Send and Receive", it just stays in
the
Outbox
and
doesn't send.

I've noticed that when that happens, that e-mail is listed in
the
Outbox
under a category:

Date:None

Why does that happen? Why does e-mail get listed in that
category,
and
then
will not send?

 

[Joe D.]

B-I-N-G-O... it's the OneNote addin. Tools, options, other, advanced, com
addins and remove the check from beside that addin.

It's interesting, I frequently have this problem in Outlook 2002. I
hit "send" on a message and it goes to Outbox, but with no date and
not italicized. It obviously never gets sent out that way. If I
reopen it and manually select the "send from" account, it usually
fixes the problem and adds a date in the item in the Outbox. I have
gotten in the habit of alway doing "send from" before sending, but
that still does not prevent the problem from happening. I do have one
of my three e-mail accounts set up as default.

Really strange, it's only happened the last 2-3 months. I don't have
OneNote. I have been running Outlook 2002 since it first came out.
(Been using Outlook since the 1998 version came out...heh.) Under
add-ins, I have:

- Exchange extensions property pages
- Windows CE Support (for my handheld)

Any suggestions to preventing the minor but annoying problem would be
appreciated.

Thanks!

Joe

 

[Diane Poremsky [MVP]]

The OneNote addin cause applies only to Outlook 2003 AFAIK. Do you have any
..net applications installed?

look in HKEY_CURRENT_USER\Software\Microsoft\Office\Outlook\Addins
and HKEY_LOCAL_MACHINE\Software\Microsoft\Office\Outlook\Addins - how many
are listed?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

 

[Joe D.]

The OneNote addin cause applies only to Outlook 2003 AFAIK. Do you have any
.net applications installed?

look in HKEY_CURRENT_USER\Software\Microsoft\Office\Outlook\Addins
and HKEY_LOCAL_MACHINE\Software\Microsoft\Office\Outlook\Addins - how many
are listed?

In the registry, there was not an addin folder under the current user
Outlook section. However, there is one addin under the local machine
Outlook section:

Microsoft.VbaAddinForOutlook.1

Is that a potential candidate for this problem? If I recall, I had
the .net installed a while back, but I believe I removed it a few
months ago.

Thanks!

Joe D.