cryptographic service

[Marcel]

I can't install any updates on my XP system because I keep
receiving the error message 'the system could not verify
the integrity of the file. Make sure the Cryptographic
service is running on this computer'. Does anybody know a
way around renaming the %Systemroot%\System32\Catroot2
folder from the CMD prompt? I follow the instructions in
the KB, but I keep getting an ACCESS DENIED message.

 

[Jupiter Jones [MVP]]

Marcel;
Install this to prevent this issue from occurring in the future:
http://support.microsoft.com/?kbid=817287

Try these one at a time.
Please post back with the solution that resolved it for you.

1. http://www.kellys-korner-xp.com/regs_edits/xp_cryptofix.vbs

2. Perform Disk Clean-up checking all boxes except "Compress old
files"
Start/All Programs/Accessories/System Tools/Disk Clean-up

3. Go to Internet Options in the Control Panel:
Delete Cookies
Delete Files (check box "Delete all offline content")
Clear History

4. Reboot, login to an Administrator account.
Double click My Computer.
Double click C drive.
Double click Windows file.
Double click System32 file.
Right click catroot2, click rename, type "catroot2old"
ENTER
Otherwise:
Start the Administrative Tools utility in Control Panel.
Double-click Services.
Right-click Cryptographic Services, and then click Properties.
Click Automatic for Startup type, and then click Start.

5. If Cryptographic Services is already set to Automatic, disable it,
reboot, then go back and set to Automatic.
Reboot

6. Start/Run
Type "msconfig" ENTER
Select "Normal Start-up"
Click OK, follow prompts and reboot

7. Start/Run
Type "cmd" ENTER

a.
Type "net stop cryptsvc" ENTER.
Type "net start cryptsvc" ENTER.
b.
Type "regsvr32 softpub.dll" ENTER.
Type "regsvr32 wintrust.dll" ENTER.
c.
Type "regsvr32 initpki.dll" ENTER.
Type "regsvr32 dssenh.dll" ENTER.
d.
Type "regsvr32 rsaenh.dll" ENTER.
Type "regsvr32 cryptdlg.dll" ENTER.

e.
Type "regsvr32 gpkcsp.dll" ENTER
Type "regsvr32 sccbase.dll" ENTER
Type "regsvr32 slbcsp.dll" ENTER

Close the box and install the patch.

8. Otherwise:
Check for missing/damaged System files:
Start/Run
Type "cmd" ENTER
Type "sfc /scannow" ENTER
Have Windows XP CD nearby.
Reboot when completed.

 

[Larry Samuels MS-MVP XP \(Shell/User\)]

How To Fix The Cryptographic Service Error
Special thanks to Marc Liron for the following:
Are YOU getting the following error when you try to install Windows XP
Service Pack 1?
"Service Pack 1 Setup Error:
Setup could not verify the integrity of the file Update.inf. Make sure the
Cryptographic service is running on this computer"
Or
YOU are trying to install the Windows XP security patch 823980 - in
response to the msblast.exe worm and you are getting a similar error
message.

Instructions at:
http://www.updatexp.com/cryptographic-service.html

Kelly also has a fix for this problem on her site
http://www.kellys-korner-xp.com/regs_edits/xp_cryptofix.vbs

--
Larry Samuels MS-MVP (Windows-Shell/User)
Associate Expert
Unofficial FAQ for Windows Server 2003 at
http://home.earthlink.net/~larrysamuels/WS2003FAQ.htm
Expert Zone -

 

[Marcel]

I'm giving up for the nite, but I'll give it a try
tomorrow. Thanks for the help JJ.