Content of files automatically deleted

[Anna]

From time to time I experience the following strange behaviour:

I have worked on a file and saved it to the appropriate folder. I go to
Outlook, select the file from the list, attach it and mail it off to a
client. He mails me back saying that the attachment I sent him is empty. I
check and it is true- I have indeed sent a blank file!
If I send the file through my Gmail account, it arrives with all its
contents intact.
To avoid this, I have started to send files directly from the document,
File>Send to> Mail recipient, and this works( both if I the document is sent
in the body of the message and if I select the option" mail as attachment".

Also, while working on a document, Word will suddenly notify me "Word could
not recover an automatically saved document from the last session". If I
click on Save/Ctrl+S I am able to continue to work, but is Word closes
unexpectedly( which happens ). all my work is deleted and the file I worked
on is blank ( the file name still listed, though).
I am working on Windows Xp with Office 2000Standard and Outlook.
Thank you for your advice.
Anna

 

[Brian Tillman [MVP - Outlook]]

From time to time I experience the following strange behaviour:

I have worked on a file and saved it to the appropriate folder. I go to
Outlook, select the file from the list, attach it and mail it off to a
client. He mails me back saying that the attachment I sent him is empty. I
check and it is true- I have indeed sent a blank file!
If I send the file through my Gmail account, it arrives with all its
contents intact.
To avoid this, I have started to send files directly from the document,
File>Send to> Mail recipient, and this works( both if I the document is
sent
in the body of the message and if I select the option" mail as
attachment".

Also, while working on a document, Word will suddenly notify me "Word
could
not recover an automatically saved document from the last session". If I
click on Save/Ctrl+S I am able to continue to work, but is Word closes
unexpectedly( which happens ). all my work is deleted and the file I
worked
on is blank ( the file name still listed, though).
I am working on Windows Xp with Office 2000Standard and Outlook.

The first thing I'd do is empty all temp folders, both the Windows temp
folder (accessed via the %temp% environment variable) and the Outlook Secure
Temp folder (see this:
http://www.howto-outlook.com/faq/securetemp.htm).