contacts grayed-out in outlook - office 2000

G

gm

After installing office 2000 on a new PC (Windows XP
Professional 5.1) and importing my old contacts, when I
attempt to send a new email, I cannot select from my
contacts.

In the address book dialog, the list box labeled "Show
names from the:" is blank. Contacts does, however, show
up in the folder list, and if I select the contacts
folder, everything is there.

When I display properties for contacts, on the "Outlook
Address Book" tab, "Contacts" appears in the "Name of the
address book:" box, but the box and the "Show this folder
as an email address book" check-box are both grayed out.

Does anyone have any idea what is going on?

Thanks,
gm
 
R

Russ Valentine [MVP-Outlook]

You haven't added the Outlook Address Book Service to your profile yet.
I shall assume you are using Corp/Workgroup mode.
Go to Tools > Services. Make sure the Outlook Address Book service is
listed. If not, add it. Next, R click on the Contact folder or folders you
want the OAB to display, choose "Properties", go to the Outlook Address Book
tab and check the "Show this folder as an E-mail address book" box. You may
also need to go to Tools > Options > Addressing Tab and choose to show your
Contacts folder.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Similar Threads

Transferred contacts but doesn't show in address book list 1
Using Contacts Properties to add Outlook Address Book Grayed Out 1
Reinstalled Outlook - now email address books are missing. 3
OUTLOOK 2007 - CONTACTS TO ADDRESS BOOK, BOX GRAYED OUT 11
Contacts not an e-mail Address Book 5
Contacts as Outlook 2003 Email Address book 1
Address Book and Contacts 2
Missing CONTACTS in email even thought Contacts are in "MY CONTACT 1

Top