CONNECT BROADBAND USING USER NAME/PASSWORD GRAYED OUT

G

Guest

I cannot add a broadband connection that requires a username and password
because the option is GRAYED OUT.

How can this be fixed?
 
R

Ron Lowe

SmartSurf said:
I cannot add a broadband connection that requires a username and password
because the option is GRAYED OUT.

How can this be fixed?
Click to expand...


This is the usual reason:

You Cannot Create a Network Connection After You Restore Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;329441

The usual fix is to re-apply your current service pack ( SP1 or 2 )

But also check this:

Dial-up Modem or PPPoE Option in New Connection Wizard Is Unavailable
http://support.microsoft.com/default.aspx?scid=KB;EN-US;320558
 

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