Computer reboots after starting safe mode

H

Howieg

When I start my computer I continually reboot. I can see memory test
complete ok then runs through the drives. I try to go to safe mode but
the computer reboots.

I've taken out all the pci cards with no sucess.
 
R

Ron Martell

Howieg said:
When I start my computer I continually reboot. I can see memory test
complete ok then runs through the drives. I try to go to safe mode but
the computer reboots.

I've taken out all the pci cards with no sucess.

Disconnected all of of the non-essential peripherals, such as
printers, scanners, all USB items?

If you have a USB keyboard and/or mouse try changing to a ps/2 device.

A long-shot chance is that this may be the result of hard drive data
corruption such as an Unmountable_Boot_Volume error.

Four possibilities for the next step:

1. If you have a Windows XP Installation CD (not a computer
manufacturer's "System Recovery" disk or disks) then boot with that
and choose the Repair (Recovery Console) option.

2. If your computer is a fairly recent HP/Compaq machine watch the
startup carefully. There could be a startup menu that flashes for
just a second or two, with two choices on it - Start Windows Normally
(default) or Recovery Console. If you can catch it at this stage
change to the Recovery Console option.

3. If both your problem computer and your functioning computer have a
3.5 inch diskette drive then download the 6 diskette boot set from
http://support.microsoft.com?kbid=310994 , create the diskettes, and
use these to boot the problem computer.

4. Download Bart's PE Builder from http://www.nu2.nu/pebuilder/ and
create a bootable CD. Boot the problem computer with this and open a
Command Prompt window.


When you have the problem computer booted to a Command Prompt by one
of the four methods above enter the following command:

CHKDSK C: /R

This might repeat might fix the problem, if it is in fact being caused
by hard drive data structure errors. However there are a vast number
of other error conditions and problems that could cause your computer
to reboot as you describe so this may not work.

If it doesn't then your next best option is to do a Repair Install as
per the instructions at
http://michaelstevenstech.com/XPrepairinstall.htm

Note that many computers that came with preinstalled Windows XP OEM
versions may not have the ability to do a Repair Install because this
requires a full installation CD rather than the System Recovery disk
usually provided with OEM versions. However some OEMs do include
options that are equivalent to a Repair Install as part of their
recovery process but other do not. You will have to check the
documentation that came with your computer (if you have an OEM version
of Windows XP) to see what options your System Recovery procedure
provides for.

Good luck

Ron Martell Duncan B.C. Canada
--
Microsoft MVP (1997 - 2006)
On-Line Help Computer Service
http://onlinehelp.bc.ca
Syberfix Remote Computer Repair

"Anyone who thinks that they are too small to make a difference
has never been in bed with a mosquito."
 

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