Entering Safe Mode

B

B. Parker

I'm running XP Pro, SP3 with all critical updates installed.

When I try to boot up into Safe Mode the computer reboots properly and
begins the process of loading Safe Mode, but after loading the driver
HPDSKFLT.sys, it goes to a blue screen, then reboots itself.

Any suggestions?
 
R

R. McCarty

This is a fairly common issue. HP adds this driver to the "base" set of
Safe Mode drivers. ( Which sort of defeats the premise of Safe Mode ).

Check with HP's support forums. There are a lot of posts concerning
this issue. The top level forum is found here:
http://h30434.www3.hp.com/psg/
 
J

Jose

I'm running XP Pro, SP3 with all critical updates installed.

When I try to boot up into Safe Mode the computer reboots properly and
begins the process of loading Safe Mode, but after loading the driver
HPDSKFLT.sys, it goes to a blue screen, then reboots itself.

Any suggestions?

I went to that referenced HP support forums link and searched the
forum for HPDSKFLT.sys and for lots of posts concerning the issue and
found one post that does not concern the issue - maybe I am not
looking in the right place. I certainly hope you have better luck and
can find an answer.

In th meantime...

The thing about what you see on the screen when Safe Mode will not
boot is that it is usually not the last thing you see on the screen
that is the problem, it is what comes after it that you can't see that
causes your hang or crash. I don't have an HP computer, or I would
look and tell you what normally comes next.

You did not say what kind of computer you have, if you can boot into
normal mode or not, the issue that prompts you to want to boot into
boot in Safe Mode (it should work), have you ever been able to boot
into Safe Mode before, or any history - like a power interruption
(pressing the power button while Windows is running).

After some other reading, I would start by running chkdsk /r from the
a bootable XP Recovery Console CD or from a genuine bootable XP
installation CD (which you may not have).

Do you need instructions to make a bootable XP Recovery Console CD to
run chkdsk /r?
 
L

Lem

R. McCarty said:
This is a fairly common issue. HP adds this driver to the "base" set of
Safe Mode drivers. ( Which sort of defeats the premise of Safe Mode ).

Check with HP's support forums. There are a lot of posts concerning
this issue. The top level forum is found here:
http://h30434.www3.hp.com/psg/

B. Parker said:
I'm running XP Pro, SP3 with all critical updates installed.

When I try to boot up into Safe Mode the computer reboots properly and
begins the process of loading Safe Mode, but after loading the driver
HPDSKFLT.sys, it goes to a blue screen, then reboots itself.

Any suggestions?

As Jose indicates, the messages are not in the hp *consumer* forums to
which that link goes. Rather, they're in the hp "business support
forums." The easiest way to find them is via Google with domain
restricted to hp.com --> http://lmgtfy.com/?q=HPDSKFLT+site:hp.com
 
B

B. Parker

Thank you everyone for your answers.

I will try booting off my XP Disc. I'm trying to fix the fact that CHKDSK
freezes on stage 4 after completing about 24% of the file scan. (See entry
on 01/24/10).

I'll also do some reading on both forums.
 

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