Computer not shutting down or restarting

G

Guest

When I try to either shutdown or restart my computer using the dialogue box
via start-turn off computer I have to go through the process twice, as the
first push of these buttons only seems to close my antivirus program. The
computer dpes not hang and is fully functional. I have tried everthing I can
think of including setting up new users. Has anyone else had this problem?
Comp Specs: Pent 4 2.6ghz, 1.5gb ram, 80gb HDD, radeon 9550, window xp.
 
R

Rock

When I try to either shutdown or restart my computer using the dialogue
box
via start-turn off computer I have to go through the process twice, as the
first push of these buttons only seems to close my antivirus program. The
computer dpes not hang and is fully functional. I have tried everthing I
can
think of including setting up new users. Has anyone else had this problem?
Comp Specs: Pent 4 2.6ghz, 1.5gb ram, 80gb HDD, radeon 9550, window xp.
Click to expand...

WINDOWS XP SHUTDOWN & RESTART TROUBLESHOOTING

http://aumha.org/win5/a/shtdwnxp.htm
 

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