computer crashed - i need help!!!

[HAYLEY]

ummmm yesterday i was on my computer perfectly fine but
then i uninstalled an annoying web tool bar and it
prompted me to restart my computer to finish the
uninstallation. when i tried to get back on my computer
it took me to the welcome screen is where my icon is that
says hayley. i clicked on it, it took me to my desktop
picture and then it took me right back to the welcome
screen and said i was being logged off.

i tried repairing my xp professional but i don't know the
administrator password so i can;t get passed that step.
then i tried to re-install xp and i got some manifest
error saying one of the files needed to complete the
installation was missing.

i have a back up ghost version of my harddrive but i
really don't want to use this because all of my files
will be erased. and it will take months to get it all
back. is there a way to access ms DOS and try and save
some of my files? or is there a way to get the
administrator password? ANY HELP WOULD BE APPRECIATED. I
HAVE EXAMS COMING UP IN ABOUT A WEEK, AND THERE WAS STUFF
ON THERE I REALLY NEED TO ACCESS.

 

[Bill Summers]

Did you try a restore back before this problem occurred? Bill

 

[hayley]

ummm yes.

-----Original Message-----
Did you try a restore back before this problem occurred? Bill




.

 

[Guest]

actually, i'm not completely sure. i've tried so many
things. how do you do a restore back?

 

[Guest]

Hi Hayley
Start your system in "safe" mode (usally pressing F8 several times during boot up),once you are in safe mode go to start>all programs>accessories>system tools and select system restore.from there just follow the prompts and be sure to pick a date before this happened
Good luc


----- (e-mail address removed) wrote: ----

actually, i'm not completely sure. i've tried so many
things. how do you do a restore back