computer crashed - in desperate need of help

H

HAYLEY

ummmm yesterday i was on my computer perfectly fine but
then i uninstalled an annoying web tool bar and it
prompted me to restart my computer to finish the
uninstallation. when i tried to get back on my computer
it took me to the welcome screen is where my icon is that
says hayley. i clicked on it, it took me to my desktop
picture and then it took me right back to the welcome
screen and said i was being logged off.

i tried repairing my xp professional but i don't know the
administrator password so i can;t get passed that step.
then i tried to re-install xp and i got some manifest
error saying one of the files needed to complete the
installation was missing.

i have a back up ghost version of my harddrive but i
really don't want to use this because all of my files
will be erased. and it will take months to get it all
back. is there a way to access ms DOS and try and save
some of my files? or is there a way to get the
administrator password? ANY HELP WOULD BE APPRECIATED. I
HAVE EXAMS COMING UP IN ABOUT A WEEK, AND THERE WAS STUFF
ON THERE I REALLY NEED TO ACCESS.
 
A

austinpctech

Possibly. Have you tried booting up into safe mode? If
not, reboot your computer and start tapping your F8 key
about once a second until you see the Boot Menu. You may
get a screen that says hit F8 for Windows Advanced
Options so hit F8 one more time. Then choose Safe Mode.
It will then ask you what Windows operating system you
want to boot to which is probably just choice 1. If so,
hit 1. It will then ask you for an administrator
password, even if a password was not set. Just hit enter
at the password prompt and see if that lets you in. If a
password was set, you will not be able to get in this way
unless you can figure out what the password is. If you
are unable to get past the password prompt then post
another reply and I will describe to you another option.
 

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