CD R-RW Code 41

[Barry]

Updated Norton Internet Security 2008 and System Works, requiring the removal
of both before updating. Now Internal CD R-RW and USB CD R-RW cannot be
found, Code 41. Some external USB harddrives cannot be found. Installed a
different Internal CD R-RW, same results. CD R-RW will run in DOS during
start up. CMOS and Bios settings appear okay.

 

[JS]

"You can no longer access the CD drive or the DVD drive, or you receive an
error message" (Error codes: 19, 31, 32, 39 or 41)
http://support.microsoft.com/default.aspx/kb/314060/en-us

If no joy then I would suggest un-stalling the driver, removing the cable
from the CD-Rom and CDRW, and then reboot Windows.
Shut down Windows, turn off the PC and re-connect the cable to the CD-Rom
and CD-RW.

Now Power up and let Windows re-discover the devices and install the
drivers.

JS

 

[Barry]

Thanks..Guided Help did the trick.
--

"You can no longer access the CD drive or the DVD drive, or you receive an
error message" (Error codes: 19, 31, 32, 39 or 41)
http://support.microsoft.com/default.aspx/kb/314060/en-us

If no joy then I would suggest un-stalling the driver, removing the cable
from the CD-Rom and CDRW, and then reboot Windows.
Shut down Windows, turn off the PC and re-connect the cable to the CD-Rom
and CD-RW.

Now Power up and let Windows re-discover the devices and install the
drivers.

JS

 

[JS]

You're welcome.

JS

Thanks..Guided Help did the trick.