CD/DVD drivers missing or corrupt

[ASTRO]

I have presario 5330us w/xp home.
My cd burning had been acting up recently.
Now the system doesen't list either CDR or DVD drive.
Device Mgr. says "missing or corrupt driver".
I removed and installed with same nessage.
I took drivers out of windows>system32>drivers and the
system reloaded them there with same message.
I checked for viruses, Norton on Tue, Thur, and McAfee On
M, W, F.
I can't remove "Roxio" either, it asks for files on the
disk.

 

[Nathan McNulty]

Did you remove the drives in Device Manager and reboot or did you remove
them and reinstall them right then and there? The drivers used for
these optical drives should be included with XP and should not require
any kind of installation. What drivers did you say you deleted? Where
did you delete them from? Most system files are protected and will be
replaced upon deletion from the dllcache folder.

 

[astro]

-----Original Message-----
Did you remove the drives in Device Manager and reboot or did you remove
them and reinstall them right then and there? The drivers used for
these optical drives should be included with XP and should not require
any kind of installation. What drivers did you say you deleted? Where
did you delete them from? Most system files are protected and will be
replaced upon deletion from the dllcache folder.

I removed ( uninstalled ) from device manager.
I Deleted drivers from where they had been listed.
I removed CDROM, IMAPI, REDBOOK and storprop.dll.
i shut down and disconnected both drives. Started,
restarted, shut down and connected them.
At start up, windows installed them with same drivers and
same message in device Mgr.

Thanks for fast reply...

 

[Nathan McNulty]

I am going to give you a few links, but I can't say for sure what the
problem is. Unfortunately, at this point, I am still learning quite a
bit and haven't come across this one yet. Try:
http://support.microsoft.com/default.aspx?kbid=321641

And I know this is for missing drives after installing XP, but try this too:
http://support.microsoft.com/default.aspx?scid=kb;en-us;320553