Can't send or receive emails

[bcarman]

I can't send or receive emails. I get this message everytime. This has
happened all of a sudden. No problems with webmail.

The connection to the server has failed. Subject 'test', Account:
'mail.optusnet.com.au', Server: 'mail.optusnet.com.au', Protocol: SMTP, Port:
25, Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E

 

[mac]

I can't send or receive emails. I get this message everytime. This has
happened all of a sudden. No problems with webmail.

The connection to the server has failed. Subject 'test', Account:
'mail.optusnet.com.au', Server: 'mail.optusnet.com.au', Protocol: SMTP,
Port:
25, Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E

Check your settings against your server help page here:
http://help.optuszoo.com.au/help/dial/connected/windows/winmail


Try removing the account completely, close and re-open WM, rebuild the
account again.

 

[Gary VanderMolen]

That error message pertains only to sending.
When you got that error message, were you sending from home,
or on a laptop away from home?

 

[jbwhitmer]

Gary,

I am having the exact same problem as bcarman. When I send/receive, Windows
mail gives me the following message:

"Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity. Subject 'test', Account: 'Windows Mail ATT', Server:
'smtp.att.yahoo.com', Protocol: SMTP, Port: 465, Secure(SSL): Yes, Error
Number: 0x800CCC0F"

"Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity. Account: 'Windows Mail ATT', Server: 'pop.att.yahoo.com',
Protocol: POP3, Port: 995, Secure(SSL): Yes, Error Number: 0x800CCC0F"

I've been surfing the Net and have not found a working solutino yet. I DID
delete my ATT email account from Windows Mail and rebuilt it per ATT's
instructions from their website, but the problem persists. I have a Toshiba
Satellite L305 with Vista (which I think is overall a great OS) and have no
problems except this issue.

I appreciate any insight you have on this issue.

Sincerely,

Jon Whitmer

 

[Gary VanderMolen]

Your settings are correct.
"Unexpected" termination is almost always caused by interference
from an antivirus program. Which antivirus are you running?
As a minimum, email scanning in the antivirus must be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

Email scanning in any antivirus must be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

If no improvement after disabling email scanning, consider upgrading
to Windows Live Mail, because it is less prone to suffering bad effects
from overly intrusive antivirus programs:
http://download.live.com/wlmail