cant send email

D

davisj

i can recieve but not send email. i am using windows mail/vista and my isp is
penn tele data. ptd says its an email scanner in my webroot antivirus, i cant
find that anywhere and tech support is useless for webroot. i have turned off
all firewalls and i can easily send emails when i turn off the antivirus
 
J

JUDY Van Unnik

davisj said:
i can recieve but not send email. i am using windows mail/vista and my isp is
penn tele data. ptd says its an email scanner in my webroot antivirus, i cant
find that anywhere and tech support is useless for webroot. i have turned off
all firewalls and i can easily send emails when i turn off the antivirus
 
G

Gary VanderMolen

Seems like your solution is obvious. Uninstall your antivirus.
Replace it with a more compatible antivirus.
Of the free antivirus programs, the ones that are compatible
with Windows Mail are:

AVG free edition:
http://free.grisoft.com/doc/5390/us/frt/0?prd=aff
or
Avast free edition:
http://www.avast.com/eng/download-avast-home.html

However, with either of those, during the install phase you must select
'custom' install, and then deselect the email scanning module so it won't install.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Similar Threads

Can't send emails 3
send email 4
Sending Outlook email file size 3
cant send emails 16
cant send mail another one sorry 7
opening multiple attachments 1
CANT SEND EMAIL 1
cannot receive mail 1

Top