opening multiple attachments

[AntiqueStreetRacer]

Have Vista Home Prem w/SP1, using Windows Mail.
Use Webroot Desktop Firewall, and Spysweeper with Antivirus - both
applications set to allow traffic.
For business, I regularly recieve an email with one pdf and three MS Word
files.
I can open any one file, and then must close the Mail app and reopen for
each attachment.
This was not always the case.
Can't find this exact problem in recent discussions.
Any help appreciated.
Thanks,
Bill K

 

[Guest]

Have Vista Home Prem w/SP1, using Windows Mail.
Use Webroot Desktop Firewall, and Spysweeper with Antivirus - both
applications set to allow traffic.
For business, I regularly recieve an email with one pdf and three MS Word
files.
I can open any one file, and then must close the Mail app and reopen for
each attachment.
This was not always the case.
Can't find this exact problem in recent discussions.
Any help appreciated.
Thanks,
Bill K

Here's an older message I saw that applies to you:

From: Frank Saunders MS-MVP IE,OE,WM
To: microsoft.public.windows.vista.mail
Subject: Re: Emails recieved but won't send.

I found I had to go to tools and go through the exercise with advanced etc
and the 465 each time I sent an e-mail.

It might be a security program blocking the Registry change it needs to
make. A few, but not all, of the programs now doing this are:
Ad-aware's Ad-Watch
IBM Access Connections
Kaspersky
McAfee VirusScan and/or Antispyware
Norton AV
Spyware Blaster
Spybot> Tools> IE Tweaks
Spybot- Teatimer
Spysweeper
Spyware Doctor
Windows Defender
Zone Alarm (free) 6.5 Reported to be fixed in later versions.

In the case of Zone Alarm 6.5 or Norton 2007 it actually has to be
uninstalled. Make sure the Windows Firewall is turned on until you
reinstall Zone Alarm.

Boot into Safe Mode with Networking and try the change.