Can't send e-mail

S

sylvia peterson

i can't send e-mail it keeps coming up error ocurred Help think i set up
wrong
 
G

Gary VanderMolen

Right-click on your error message, copy, then paste it into a reply here.
We can't do much troubleshooting without the complete error message.
 
R

RHINO

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'Re: love',
Account: 'Gmail', Server: 'smtp.gmail.com', Protocol: SMTP, Server Response:
'530 5.7.0 Must issue a STARTTLS command first. 5sm2149245eyf.9', Port: 587,
Secure(SSL): No, Server Error: 530, Error Number: 0x800CCC78
 
T

t-4-2

Rhino,
Your settings are way off.
Here is the link for gmail account settings.
http://mail.google.com/support/bin/answer.py?answer=86382
To summarize :
1. Tools > Accounts > your gmail acct > Properties > Servers. Under
Out-going Mail Server, put a checkmark on " My server requires
authentication "
2. Tools > Accounts > your gmail acct > Properties > Advanced. .......
a.) change smtp port # to 465 NOT 587
b.) put a checkmark on " This server requires a secure connection (SSL)
Read the link I gave you.

t-4-2

RHINO said:
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'Re: love',
Account: 'Gmail', Server: 'smtp.gmail.com', Protocol: SMTP, Server
Response:
'530 5.7.0 Must issue a STARTTLS command first. 5sm2149245eyf.9', Port:
587,
Secure(SSL): No, Server Error: 530, Error Number: 0x800CCC78

Gary VanderMolen said:
Right-click on your error message, copy, then paste it into a reply here.
We can't do much troubleshooting without the complete error message.
 

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