Can't open word documents sent as e-mail attachments

[jmjaeb]

Anyone else have this problem? When I try to open a .doc file sent as an
e-mail attachment I get an error message that says "this file does not have
a program associated with it for performing this action. Create an
association in the Set Associations control panel."

I've gone in and checked and all my associations are set correctly, but the
only way I can open the file is if I save it to my hard drive and then open
it from there. Any help would be appreciated. I am using Windows Mail in
Vista on my inspiron 1525 laptop. Verizon is my ISP.

 

[Gary VanderMolen [MVP]]

Use this fix:
http://www.winhelponline.com/blog/unable-to-open-doc-attachments-windows-mail-or-wlm/

 

[jmjaeb]

Gary your suggestion worked. Thank you so much....
Michele

 

[Gary VanderMolen [MVP]]

You're very welcome. Thanks for reporting back.