can't install fax--file copy error

[RJ]

I had this file copy error before when I tried overinstalling xp and
everyone said it's a hardware problem. But then I reformatted and did a
clean install and everything was ok, and I could overinstall after that. So
it's apparently a software problem. I'm just giving this background info so
no one jumps to the conclusion that it's a hardware problem. Well, I tried
adding the fax software from Add/Remove Windows components and it prompted
for the disk. I put in the disk and it went to the i386 folder but gave a
file copy error. I extracted the files to my hard disk with Winzip but still
not able to copy. How do I figure what's causing it?

 

[Guest]

Try opening event viewer,chk thru to the time of non-installation,in
a event/warning click on the url,this opens kb help/support in xp usually
with a fix...

 

[RJ]

I looked at event viewer. There was a red flag on the efax printer driver
which wasn't installed but it kept trying to read from it even though I
wasn't trying to print or fax. I uninstalled efax and deleted all registry
entries that referenced it and rebooted but that didn't solve the problem.
Any other suggestions, links or tips anyone?

 

[RJ]

I guess there is no answer to this..I tried googling it from every
angle...one of those unanswered questions I'll have to take to the grave.