Can't Google or do my banking

[Guest]

About 2 weeks ago (I've been talking to my banks's IT guys, Dellconnect, my
ISP and Dell again in that time) the link to access my bank account (an https
site) from the bank's homepage quit working. All of the other links on the
page work, and that particular link still works on the 2 other devices in the
house that share the same broadbandwireless router. At or about that same
time, I began to get a "Cannot find server or DNS Errort" message when I
tried to access Google. A call to my bank verified my SSL and TLS settings
were correct, and on "Auto Detect Proxy Settings". I'm on Windows XP Home SP
2 with cipher-128, IE 6, McAfee Security. DellConnect was unable to rectify
the problem and pointed me to my ISP who was unable to help. My laptop is
still under warranty, so the Windows IE Help pointed my back to Dell. I've
tried upgrading to I 7, loaded all of the fixes that I thought sounded
remotely related from the Windows site, and eventually, did so much to the OS
that I had to so a complete PC Restore Monday am. Now, I've finally gotten
everything back to where it was when I had the original problem. Duiring all
of this, if I signed on to AOL, I could still get to Google, but still
couldn't get to my bank acciount. I can get to other https sites like my eBay
sign-on, etc.
Today,when I sign on to Google via IE, after a long period of time, I'm
still getting "Cannot find server or DNS Error". I've tried google's site as
my defualt when IE opens, the address bar is blank and I get the "Web Site
Found,waiting for reply" message and then it times out. IF I make www.msn.com
my defualt, it opens fine.
Any suggestions as to how to fix this would be so appreciated, especially
with the banking problem. Thanks!

 

[NewScience]

Have you tried turning off ALL McAfee Security and seeing if it works. If
so, then check the Allowed/Deny Cookies setup for the PC.

Also check what you have setup for blocking in McAfee.

 

[Guest]

I had tried disabling al of my McAfee before, and that didn't help, I even
un-installed McAfee altogether. I just tried disabling McAfee again and no
change. My pop-up blockers are off and "Override Automatic Cookie Handling"
is unchecked.

 

[WB]

Have you tried turning off ALL McAfee Security and seeing if it works. If
so, then check the Allowed/Deny Cookies setup for the PC.

Also check what you have setup for blocking in McAfee.

Unable to Connect to Secure Web Page Using Internet Explorer
http://support.microsoft.com/?kbid=181147

 

[Guest]

Thank you, I followed the link, and my SSL and TLS boxes are already checked.
I don't, however, even have a PCT connection to check/uncheck?

 

[WB]

Thank you, I followed the link, and my SSL and TLS boxes are already
checked.
I don't, however, even have a PCT connection to check/uncheck?

Troubleshoot:
http://support.microsoft.com/?kbid=813444
Some of these steps you've already performed.
I suggest you start from the bottom of the article. For starters ignore
creating a second account and start by registering the .dll files

 

[Guest]

I registered the .dlls with no problem, but now during the sfc /scannow I'm
getting this message: "Files that are required for Windows to run properly
must be copied to the DLL cache. Insert your Windows XP Home Edition CD now".
Of course, I don't have that CD, because I'm working on a Dell that I bought
with the software already loaded......I guess I have to go BACK to them now
with this info....thanks!

 

[WB]

I registered the .dlls with no problem, but now during the sfc /scannow I'm
getting this message: "Files that are required for Windows to run properly
must be copied to the DLL cache. Insert your Windows XP Home Edition CD
now".
Of course, I don't have that CD, because I'm working on a Dell that I
bought
with the software already loaded......I guess I have to go BACK to them
now
with this info....thanks!

This may not have a bearing on why you can't access secure sites.
You may skip this step and continue with the rest.
On the other hand, it is to your advantage to request an installation CD.

 

[Guest]

Thanks! I'll start in on the rest of the troubleshooting Monday; I'm headed
out of town soon.....I'll kep you "posted"! Again, thanks for the help!