Can't Get PPT2007 To Play Presentations Until ...

J

JHStone

This is a weird one, so will try to explain as best I can, and tell you what
I've done so far to try to figure out/resolve.

Whenever I receive a Powerpoint presentation now in email and try to run it,
either directly or after saving it to my hard drive, when I try to run (open)
it, it shows some sort of aberated slide that looks kind of like it goes with
the presentation, but then everything stops. I then have to click the close
button (X), and THEN the presentation will play -- but without any music, if
music was included.

However, if I just save the presentation, right-click it and select New so
it will open the actual show, I can then hit the slide show button, and the
presentation will play perfectly -- including the music (if any)!

I have run the Office Diagnostics, which came up with nothing. I then used
the Add-Remove softare button, clicked Change, and chose Repair. It went
through that without incident as well, but neither fixed my problem.

Thisp problem started about two weeks ago, and I have no issues with any
other Office apps. Also, if I creat a presentation myself, it seems to work
fine as either a slide show or as a show/presentation, in either 2007 or
earlier mode.

Any ideas what the heck is going on? I know I could probably just
uninstall/reinstall the Office product, and that might resolve the issue, and
it might come down to that. But I would love to learn what is causing this
before I go to the sledge-hammer route -- and it might help anyone else
suffering this problem as well.

Any ideas?

Thanks much ...

JHStone
 
M

Michael Koerner

What happened about two weeks ago? Did you add new software, make changes to
your computer? Which version of PowerPoint are we talking about?

--
Michael Koerner
MS MVP - PowerPoint


This is a weird one, so will try to explain as best I can, and tell you what
I've done so far to try to figure out/resolve.

Whenever I receive a Powerpoint presentation now in email and try to run it,
either directly or after saving it to my hard drive, when I try to run
(open)
it, it shows some sort of aberated slide that looks kind of like it goes
with
the presentation, but then everything stops. I then have to click the close
button (X), and THEN the presentation will play -- but without any music, if
music was included.

However, if I just save the presentation, right-click it and select New so
it will open the actual show, I can then hit the slide show button, and the
presentation will play perfectly -- including the music (if any)!

I have run the Office Diagnostics, which came up with nothing. I then used
the Add-Remove softare button, clicked Change, and chose Repair. It went
through that without incident as well, but neither fixed my problem.

Thisp problem started about two weeks ago, and I have no issues with any
other Office apps. Also, if I creat a presentation myself, it seems to work
fine as either a slide show or as a show/presentation, in either 2007 or
earlier mode.

Any ideas what the heck is going on? I know I could probably just
uninstall/reinstall the Office product, and that might resolve the issue,
and
it might come down to that. But I would love to learn what is causing this
before I go to the sledge-hammer route -- and it might help anyone else
suffering this problem as well.

Any ideas?

Thanks much ...

JHStone
 
E

Echo S

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