Can't get online

[ZingyMarathoner]

Due to a series of missteps, I have a Toshiba laptop with XP media center
edition that got badly infected with a rootkit. I've cleared out the
infections, but now, when I boot up the computer, I can see that the wireless
network is connected, but neither Firefox nor IE will go online. I just get
a blank screen. I can go to the command line and ping yahoo.com
successfully, so networking is up, and ipconfig/all shows a good connection,
so it doesn't seem to be at that level.

Any help would be appreciated.

 

[Randall Flagg]

Due to a series of missteps, I have a Toshiba laptop with XP media center
edition that got badly infected with a rootkit. I've cleared out the
infections, but now, when I boot up the computer, I can see that the wireless
network is connected, but neither Firefox nor IE will go online. I just get
a blank screen. I can go to the command line and ping yahoo.com
successfully, so networking is up, and ipconfig/all shows a good connection,
so it doesn't seem to be at that level.

Any help would be appreciated.

Boot to the recovery disc and return the system to out-of-the-box
condition.

 

[ZingyMarathoner]

I really didn't want to have to do that and devote the hours required to get
it back to working condition. Anything less drastic?

 

[Patrick Keenan]

I really didn't want to have to do that and devote the hours required to
get
it back to working condition. Anything less drastic?

Sometimes this *is* the fastest and most reliable way to recover, especially
if you have all the basic installation disks on hand. And the
installations to a large degree do not require constant attention.

As it stands, you will now spend several of the hours a reinstall would
require just trying to get the network connection to work, and you won't be
sure that the system actually is reliable or what else is possibly wrong.
And so, you may wind up having to start over anyway.

I'd suggest that the reliable approach is to back up all your data to
another system, delete the partition, and use the recovery disks to start
over.

HTH
-pk

 

[Elmo]

Due to a series of missteps, I have a Toshiba laptop with XP media center
edition that got badly infected with a rootkit. I've cleared out the
infections, but now, when I boot up the computer, I can see that the wireless
network is connected, but neither Firefox nor IE will go online. I just get
a blank screen. I can go to the command line and ping yahoo.com
successfully, so networking is up, and ipconfig/all shows a good connection,
so it doesn't seem to be at that level.

Any help would be appreciated.

Open Internet Options, Connections tab, click the Lan Settings button,
deselect all.

Also try these:

Flush DNS

Click Start, Run, type:

IPConfig /FlushDNS [Press Enter key]

NETSH

Click Start, Run, type:

netsh winsock reset

Press Enter key

Restart the system

You can also try this software download from a working machine:

LSP-Fix
http://www.cexx.org/lspfix.htm

 

[Kelly]

Run the bottom three tools from this link:

HijackThis
LSP Fix
Winsock Fix

Line 393 - Right Hand Side: http://www.kellys-korner-xp.com/xp_tweaks.htm

Or see: http://www.kellys-korner-xp.com/xp_s.htm#spy


--

All the Best and Happy Mardi Gras,
Kelly (MS-MVP/DTS&XP)

Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm

 

[Kelly]

Also: Run/CMD

ipconfig /release
ipconfig /renew
ipconfig /registerdns

--

All the Best and Happy Mardi Gras,
Kelly (MS-MVP/DTS&XP)

Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm

Due to a series of missteps, I have a Toshiba laptop with XP media center
edition that got badly infected with a rootkit. I've cleared out the
infections, but now, when I boot up the computer, I can see that the
wireless
network is connected, but neither Firefox nor IE will go online. I just
get
a blank screen. I can go to the command line and ping yahoo.com
successfully, so networking is up, and ipconfig/all shows a good
connection,
so it doesn't seem to be at that level.

Any help would be appreciated.

Open Internet Options, Connections tab, click the Lan Settings button,
deselect all.

Also try these:

Flush DNS

Click Start, Run, type:

IPConfig /FlushDNS [Press Enter key]

NETSH

Click Start, Run, type:

netsh winsock reset

Press Enter key

Restart the system

You can also try this software download from a working machine:

LSP-Fix
http://www.cexx.org/lspfix.htm