can't get browser to work

[ta]

I have Windows XP and Internet Explorer 6.0. When I try
to open Internet Explorer, it comes up with a "Cannot
find server or DNS error" even though I am signed onto
AOL. Also, unless I am using a high speed connection, my
napster or windows media programs will not work. What
have I done!! Please someone help.

 

[Frank Saunders, MS-MVP]

I have Windows XP and Internet Explorer 6.0. When I try
to open Internet Explorer, it comes up with a "Cannot
find server or DNS error" even though I am signed onto
AOL. Also, unless I am using a high speed connection, my
napster or windows media programs will not work. What
have I done!! Please someone help.

Open the Internet Options applet in Control Panel
Uncheck "Enable third-party browser extensions" on the Advanced tab.

Then eliminate any scumware.
See
Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

Note that AdAware and SpyBot S & D will each catch some things the other
won't. Also, each needs to be updated before every use, even when just
downloaded. There's also a lot more to do than just those two programs.
CWShredder is also available here:
http://www.kellys-korner-xp.com/regs_edits/cwshredder.zip
**Post your HijackThis log to
http://forums.spywareinfo.com/ or the Spyware forum at
http://forum.aumha.org/ for expert analysis, not here.**
Alternative download pages for Ad-Aware, Spybot, HijackThis and CWShredder
may be found on this page:
http://aumha.org/a/parasite.htm.
If trying everything at that site does not fix the problem please post back
in the same thread.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/

 

[ta]

-----Original Message-----


Open the Internet Options applet in Control Panel
Uncheck "Enable third-party browser extensions" on the Advanced tab.

Then eliminate any scumware.
See
Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

Note that AdAware and SpyBot S & D will each catch some things the other
won't. Also, each needs to be updated before every use, even when just
downloaded. There's also a lot more to do than just those two programs.
CWShredder is also available here:
http://www.kellys-korner-xp.com/regs_edits/cwshredder.zip
**Post your HijackThis log to
http://forums.spywareinfo.com/ or the Spyware forum at
http://forum.aumha.org/ for expert analysis, not here.**
Alternative download pages for Ad-Aware, Spybot, HijackThis and CWShredder
may be found on this page:
http://aumha.org/a/parasite.htm.
If trying everything at that site does not fix the problem please post back
in the same thread.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/


.
I tried all of the above and still not working. It's

strange because I have internet access through AOL but do
not have internet access through Internet Explorer.

 

[Frank Saunders, MS-MVP]

strange because I have internet access through AOL but do
not have internet access through Internet Explorer.

Try the Internet Options applet again and this time change the Home Page to
about:blank

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/