Can't change a service Logon to use This Account???

[Disciple]

XP Home sp2 w/all patches and critical updates.

In trying to get NovaBACKUP to work with my NAS drive I was told to change
a service it installs to logon as my administrator user account instead of
the Local System. I do all the steps necessary but when I go to restart the
service I get:

Error 1069: The service did not start due to a Logon Failure.

I have searched the MS KB using the error number but nothing turned up that
helped. I hope some one here can explain what is going on and how to
correct this.

TIA for your time and help.

 

[Steven L Umbach]

The account you use needs the user right for logon as a service. Normally
that is done via Local Security Policy which XP Home does not have. The only
way I know of do that otherwise is to use the command line tool NTrights.
Just beware that the privilege you list with NTrights is case sensitive. The
links below may help. --- Steve

http://www.petri.co.il/download_free_reskit_tools.htm --- NTrights is
available at this link.
http://support.microsoft.com/?kbid=315276 --- NTrights syntax

ntrights -u username +r SeServiceLogonRight

 

[Disciple]

The account you use needs the user right for logon as a service. Normally
that is done via Local Security Policy which XP Home does not have. The only
way I know of do that otherwise is to use the command line tool NTrights.
Just beware that the privilege you list with NTrights is case sensitive. The
links below may help. --- Steve

http://www.petri.co.il/download_free_reskit_tools.htm --- NTrights is
available at this link.
http://support.microsoft.com/?kbid=315276 --- NTrights syntax

Thanks I downloaded and read the KB article.

ntrights -u username +r SeServiceLogonRight

I did this within the cmd window, substituting my user name, it said
successful. But I am still getting the error message, I may do an
uninstall/re-install to see what will happen.

On a positive note, the NovaBACKUP support people are working with me on
this. I have exchanged emails and supplied requested info. Maybe one day
.

 

[Steven L Umbach]

Hmm. Typically that is the problem with lack of user right for logon as
service. It is hard to troubleshoot in XP Home because you can not enable
advanced logging such as auditing for privilege user failure like you can in
XP Pro to see if the problem is due to lack of other user rights. It still
may help to review the application/system/security logs to see if any other
warnings/errors are recorded that may provide a clue. There is a free tool
called dumpsec from Somarsoft that you can use that will show the user
rights under report/ dump rights on a computer and then you can check to see
if that user account shows with user right to logon as a service or not. I
would also run the command ntrights -u username -r SeDenyServiceLogonRight
just in case but use administrators, users, and everyone in place of
username in case any of those groups have deny logon as a service user right
which XP Pro does not have as a default but I don't know what they did for
that user right in XP Home. A deny user right overrides the corresponding
allow user right. --- Steve

http://www.somarsoft.com/ --- link to dumpsec

 

[Disciple]

Hmm. Typically that is the problem with lack of user right for logon as
service. It is hard to troubleshoot in XP Home because you can not enable
advanced logging such as auditing for privilege user failure like you can in
XP Pro to see if the problem is due to lack of other user rights. It still
may help to review the application/system/security logs to see if any other
warnings/errors are recorded that may provide a clue. There is a free tool
called dumpsec from Somarsoft that you can use that will show the user
rights under report/ dump rights on a computer and then you can check to see
if that user account shows with user right to logon as a service or not. I
would also run the command ntrights -u username -r SeDenyServiceLogonRight
just in case but use administrators, users, and everyone in place of
username in case any of those groups have deny logon as a service user right
which XP Pro does not have as a default but I don't know what they did for
that user right in XP Home. A deny user right overrides the corresponding
allow user right. --- Steve

http://www.somarsoft.com/ --- link to dumpsec

Sorry it took me so long to get back to this, the wife had to have a kidney
stone broken up and she take precedence.

Any way I followed your suggestion about ntrights, but that did not help.
The following link is to a screenshot of the dumpsec > rights dump screen.

Not knowing what I am looking for, except I did not see
SeDenyServiceLogonRight listed, I think every thing is as it should be.
Yes/No??

I am beginning to think I should just find a reasonably priced copy of Pro
and install it. Unless you can think of something else, that would be
greatly appreciated I don't want to go through the hassle of reinstalling
all of my programs.

Thanks for the help, so far.