G
Guest
When my friend switches on her computer she gets the following message:-
STOP: c0000135 {unable to locate the component}
This application has failed to start bexause winsrv was not found.
Re-installing the application may fix the problem.
We found article ID 885523 on the Windows knowledge base which explains how
to deal with this, but we cannot follow the instructions given as the message
keeps appearing before the log on screen appears.
We have tried starting the computer in
"Last known good configuration"
Safe mode
Safe mode with command prompt
We have tried to do a repair reinstall of Windows XP but we cannot do this
as we cannot get past the blue screen
can anyone suggest how we can overcome this problem?
Thanking you in anticipation
STOP: c0000135 {unable to locate the component}
This application has failed to start bexause winsrv was not found.
Re-installing the application may fix the problem.
We found article ID 885523 on the Windows knowledge base which explains how
to deal with this, but we cannot follow the instructions given as the message
keeps appearing before the log on screen appears.
We have tried starting the computer in
"Last known good configuration"
Safe mode
Safe mode with command prompt
We have tried to do a repair reinstall of Windows XP but we cannot do this
as we cannot get past the blue screen
can anyone suggest how we can overcome this problem?
Thanking you in anticipation