Cannot open https sites

[Peter Brause]

Hello,
I have Windows XP Home mit SP 1 and IE 6 with 128bit encryption, SP1 and
Q330994 update. With IE 6 I can't open secure sites (https:// ...) , and the
automatic Windows update fails ("INF installation failed."). I've tried it
with "low" security settings in IE 6, but nothing goes.
TIA
Peter
[BTW, Opera opens the secure sites, but this doesn't help with automatic
updates.]

 

[Frank Saunders, MS-MVP]

Hello,
I have Windows XP Home mit SP 1 and IE 6 with 128bit encryption, SP1
and Q330994 update. With IE 6 I can't open secure sites (https://
...) , and the automatic Windows update fails ("INF installation
failed."). I've tried it with "low" security settings in IE 6, but
nothing goes.
TIA
Peter
[BTW, Opera opens the secure sites, but this doesn't help with
automatic updates.]

Windows Update Fails:
Disable your anti-virus when obtaining the updates.
Make sure that your firewall is allowing the connection to Windows Update .
This would be on ports 80 and 443.
http://v4.windowsupdate.microsoft.com/en/default.asp
If no joy - http://v4.windowsupdate.microsoft.com/troubleshoot/
Windows Update Checklist
http://www3.telus.net/dandemar/updtcl.htm
This newsgroup is read by MS staff:
news://msnews.microsoft.com/microsoft.public.windowsupdate

Make sure your firewall is not blocking port 443. See also
http://windows-help.net/WindowsXP/troub-10.html
http://www.mvps.org/inetexplorer/answers2.htm#secure_sites
http://www.mvps.org/inetexplorer/data/jjblack.htm
HOW TO: Troubleshoot Situations Where You Cannot Connect to Secure Web Sites
by Using Internet Explorer in Windows XP
http://support.microsoft.com/?kbid=813444
"The Page Cannot Be Displayed" Error Message on a Secure Web Site
http://support.microsoft.com/?kbid=303807

--
Frank Saunders, MS-MVP, IE/OE
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