Cannot load software for HP scanjet 4670

[Guest]

I keep getting error messages when I try to install software for my HP 4670
scanjet from the manufacturer CD. The first error message reads: "reg debug
failed to set scsi found status". The second error only occurs when I attempt
to Install the device with drivers that were downloaded (not directly
intalled) from the HP website, reads as follows: " error 1606: could not
access network location \digital imaging". This scanner has installed
properly on previous occasion prior to SP2 upgrade. I have attempted the
install with anti-virus and firewall disabled, but to no avail.

 

[Cari \(MS-MVP\)]

Is the scanner already attached to the PC?

How does it connect to the PC? SCSI? LPT? USB?

 

[Guest]

It is connected via USB, and I have it already attached. The device manager
is detecting it.

 

[Cari \(MS-MVP\)]

With a USB device, the software must be installed BEFORE the device is
connected. Uninsall the software and then uninstall (and disconnect) the
device. Reboot the PC. Ensure it is no longer present in Device Manager.

Then install the software.. it will tell you when to connect the scanner to
the PC.