Cannot Download mail from my pop3 account to Windows mail

M

Matt Cabourn

Hello,

I am having trouble downloading mail from my isp pop3 account. Please could
somebody help? I receive the following error message:

Account: '(e-mail address removed)', Server: 'pop3.ntlworld.com', Protocol:
POP3, Server Response: '-ERR invalid user name or password.', Port: 110,
Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92

Up until about 5 days ago I could retrieve mail from this account but I now
cannot

Many thanks in advance

Matthew Cabourn
 
M

mac

Matt Cabourn said:
Hello,

I am having trouble downloading mail from my isp pop3 account. Please
could
somebody help? I receive the following error message:

Account: '(e-mail address removed)', Server: 'pop3.ntlworld.com', Protocol:
POP3, Server Response: '-ERR invalid user name or password.', Port: 110,
Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92

Up until about 5 days ago I could retrieve mail from this account but I
now
cannot

Many thanks in advance

Matthew Cabourn
Click to expand...

Ensure that your settings are as described here first:

http://www.virginmedia.com/help/compatible/index.php#setupwindowsmail
 
P

~ Pamela ~

I'am having the same problem..but I didnt' d/l anything....was in email,
writin a email when this all started... if you get a fix please let me kno.
Thanks
Pamela
 
P

~ Pamela ~

here is my error...
Account: 'pop.suddenlink.net', Server: 'pop.suddenlink.net', Protocol:
POP3, Server Response: '-ERR a user name MUST be entered', Port: 110,
Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC91
 
P

~ Pamela ~

also a box pops up while tryin to authorize asking me for my username and
password, and it won't take it...just keeps popping back up....top of box
says windows security.
 
M

mac

P

~ Pamela ~

did all that already, still the same error...called dell and
suddenlink....dell can't figure it out..and suddenlink said my mail was
broken to where it won't save my p.w. and user name... =( I can however
go to webmail.suddenlink.net and log into my email from there just fine...so
the username and p.w. are correct.
 
M

mac

~ Pamela ~ said:
did all that already, still the same error...called dell and
suddenlink....dell can't figure it out..and suddenlink said my mail was
broken to where it won't save my p.w. and user name... =( I can
however
go to webmail.suddenlink.net and log into my email from there just
fine...so
the username and p.w. are correct.
Click to expand...

Try deleting the Account and rebuilding it from scratch?
Restart your PC after deleting the account.

Remember all your settings for it, or use the link to Suddenlink.
HTH?
 
P

~ Pamela ~

Did the take the account out, restart, make new acct....same problem...Dell
says it is an software issue and wants 250.00 to fix it live....This is just
CRAZY...how can something screw up when all i was doing was in email writing
a email?
 
M

mac

~ Pamela ~ said:
Did the take the account out, restart, make new acct....same
problem...Dell
says it is an software issue and wants 250.00 to fix it live....This is
just
CRAZY...how can something screw up when all i was doing was in email
writing
a email?
Click to expand...

What AV software etc are you using?

(as was asked earlier in the thread, by Dave)
 
P

~ Pamela ~

I had macafee....but it ran out, so yesterday AFTER my problem started, i got
stop sign....(sorry, i'm not very good with all this computer term stuff...so
bare with me) and I do believe anti norton is also there....
 
P

~ Pamela ~

Only other thing i did yesterday online was burned a few cd's from
Roxio.....*sighs*
 
M

mac

~ Pamela ~ said:
I had macafee....but it ran out, so yesterday AFTER my problem started, i
got
stop sign....(sorry, i'm not very good with all this computer term
stuff...so
bare with me) and I do believe anti norton is also there....
Click to expand...

I am baring with you :)

You need to remove all traces of Norton and McAfee from your machine.

Having either of those AV programs installed causes all manner of problems
with WM, having them BOTH ---WOW!!
 
G

Guest

Looks like it's saying a username is missing in one of the places it needs
one. Are you, for example, sending mail with all the addresses on the
Bcc: line? Some email servers require at least one address on the To:
line to handle the mail correctly, so you might as well put your own
address there since anyone who gets the mail will see your address as
the return address anyway.
 
P

~ Pamela ~

Everything was fine til yesterday...I could send/recieve email with no
problem...I just always did the To...and subject line....So I dont' get how
that could create a problem after haven it for 2 months ....... it does
thiswhen i try to recieve my email...and won't send any outgoing
emails....and I get that windows security box askin for my un and pw...and
each time i type it in...it just pops back up..but when i go to my
webmail.suddenlink.net, I log into email just fine and can send/recieve....
 
P

~ Pamela ~

i've had them both all along.....how I don't know...how bout u just come fix
the damn thing for me??? lol...let me remove them..brb! =D
 
P

~ Pamela ~

geesh, blonde momemt, didn't see the MORE button...sorry to repeat
myself...Ok...they both are gone, same problem...any other advice?
 

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