Cannot access a specific website

G

Guest

This is a strange problem in my opinion. I cannot access a specific website
while everyone else here at work can. I have logged in as the administrator,
so admin rights, different profile.... no dice. I have cleared the history,
cookies, temporary internet files, nothing. I installed the latest Java and
IE updates. I even installed IE 7 and it still doesn't work. Does anyone
have any suggestions? Thanks!
 
R

Richard in AZ

What is the error message your get when you try.
Without this information, we would only be guessing!
Have you looked in the HOSTS file for a block?
 
G

Guest

Yeah I guess that might help... "Cannot display this webpage."

I haven't looked in the HOSTS file because the user could access it early
last week and I would have been the only one to mess with her HOST file.
 
D

Don Varnau

Hi,
Windows XP?
Try clearing the DNS Cache
Start> Run> cmd [enter]
ipconfig /flushdns [enter]
Then clear the Temporary Internet Files and restart.

Try disabling the AV, security suite, other security programs. See if a
third-party program is causing the problem.

Hope this helps,
Don
[MS MVP- IE]
 
F

Frank Saunders, MS-MVP OE/WM

Pmart15 said:
This is a strange problem in my opinion. I cannot access a specific
website
while everyone else here at work can. I have logged in as the
administrator,
so admin rights, different profile.... no dice. I have cleared the
history,
cookies, temporary internet files, nothing. I installed the latest Java
and
IE updates. I even installed IE 7 and it still doesn't work. Does anyone
have any suggestions? Thanks!

Running any Norton apps?
 
G

Guest

The computer is running Windows XP SP2. We use McAfee for anti-virus and I
disabled it temporarily. I tried to flush the DNS and delete all temporary
Internet files with no luck. We do not run any Norton apps.
 
G

Guest

Pmart15 said:
This is a strange problem in my opinion. I cannot access a specific website
while everyone else here at work can. I have logged in as the administrator,
so admin rights, different profile.... no dice. I have cleared the history,
cookies, temporary internet files, nothing. I installed the latest Java and
IE updates. I even installed IE 7 and it still doesn't work. Does anyone
have any suggestions? Thanks!


Run disk Clean Up and Defrag in safe mode, then Open run command and type in:
sfc /scannow click [OK]
Note the space between sfc_/

Then Open a run command and re-register these DLLs:
regsvr32 Mshtml.dll
regsvr32 Urlmon.dll
regsvr32 Shdocvw.dll
regsvr32 Msjava.dll
regsvr32 Actxprxy.dll
regsvr32 Oleaut32.dll
regsvr32 Browseui.dll
regsvr32 Shell32.dll

= ... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Taps:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.

[&] HTTP 1.1 Settings
[ ] Use HTTP 1.1 ,= Make sure this checked
[ ] Use HTTP 1.1 through proxy connections
If you using proxy check the proxy one if not check only the first one.

Then under Security Option:
[&] Security
[ ] Use SSL 2.0
[ ] Use SSL 3.0
[ ] Use STL 1.0
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.


= Then Open a run command and type in these DLLs to re-register them:
regsvr32 SOFTPUB.DLL
regsvr32 Wintrust.dll
regsvr32 Mssip32.dll
regsvr32 Initpki.dll
regsvr32 Msjava.dll
regsvr32 Gpkcsp.dll
regsvr32 Sccbase.dll
regsvr32 Slbcsp.dll
regsvr32 Urlmon.dll
regsvr32 Cryptdlg.dll
regsvr32 Dssenh.dll
regsvr32 Rsaenh.dll
Note you can copy the above and paste in a Notepad and Save As on the
Desktop reg.bat file then you can open a run command and type in:
C:\reg.bat click [OK] and then Yes.
Again on the Run command type in:
ipconfig /flushdns click [OK]
ipconfig /renew click [OK]
netsh winsock reset click [OK]
Reboot your machine and see if you can access any website/link easily and
without the cannot connect error message.
Or use this winsock fixer:
http://www.nasstec.co.uk/tools.html
Run it and it will prompt you to Restart, please do so, does it help?.

= Open the Windows
Explorer and locate this path:
C:\Windows\System32\drivers\etc = look in the Right Pane/window for this
file called the HOSTS file but not the one with the extension *.SAM* leave
this as is.
If you can't see it try to click Tools >> Folder Options and select show
Hidden files and folder, then right Click the Hosts file and select open with
Notepad.
There see any reference for that site and remove it, you Hosts file will
looks like this:
# 102.54.94.97 rhino.acme.com # Source server
# 38.25.63.10 x.acme.com # Client Host
127.0.0.1 LocalHost
------------------------------------------
Remove all other References other than those above.
You can also try to assign the web address in the trusted zone on the IE
properties.

=> Before we go further are you connecting by Router or Modem, in either try
to
Power or unplug the Power cord for the Router/Modem for about 40 seconds or
so be generous with it <g> turn the computer OFF and wait for the time to go
by!!.
Then Turn the Router/Modem ON and wait a minute or so then Power ON the
computer and try to establish a connection and try the link, does it work?.

If still then continue the heavy work:
Open windows Explorer and locate the Hosts file and Rename it to Hosts.OLD
Reboot the machine and try, does it work.

If not try this:
search for them by this name *index.dat* and you can delete them
then the on reboot the system will recreate them for you.
Some of them here:
C:\Documents and settings\Administrator\Cookies = index
C:\Documents and Settings\User\Cookies = index
C:\Documents and settings\User\User data = index
C:\Windows\Temp\Cookies =index
C:\Windows\Temp\History = index
C:\Windows\Temp\Temporary Internet Files\Content.IE5 = Index.dat
Reboot your machine and see if this helped.
Check your connection (TCP/IP setting) are set correct and your DNS settings.

If all fails try System Restore to an earlier Date before this happened.
HTH.
Let us know.
nass
===
www.nasstec.co.uk
 
F

Frank Saunders, MS-MVP OE/WM

Pmart15 said:
The computer is running Windows XP SP2. We use McAfee for anti-virus and
I
disabled it temporarily. I tried to flush the DNS and delete all
temporary
Internet files with no luck. We do not run any Norton apps.

Check C:\Windows\System32\Drivers\etc for a file named HOSTS with no
extension. (Not Hosts.sam)
Make sure Windows is set to show hidden files and folders and is NOT set to
hide extensions for known file types.
If HOSTS exists, rename it to HOSTS.OLD
Reboot an try again.

Or, In a Cmd window, enter
ipconfig /flushdns
then clear your TIF also, and re-boot.
 

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