Can this news group Help ?Service Pack

[Jess]

Perhaps this newsgroup can help
I'm running Win2k SP3 - when I try to install the
download full version of SP4, I get a "Service Pack Setup
Error: The core system file (kernel) used to start this
computer is not a Microsoft Windows file." It refers me to
the Knowledge Base to find out what's happening. The
Knowledge Base does not find any reference to this error.

Need help/direction to resolving this problem

 

[Steven L Umbach]

That does not sound good. I would do a virus scan on your computer ASAP with the
latest definitions. If everything checks out, try running System File Checker -sfc
/scannow on your computer that may require you to use your install cdrom. See the
links below for more details.--- Steve

http://support.microsoft.com/default.aspx?scid=kb;EN-US;222471
http://www.microsoft.com/security/protect/