I am using McAfee protection and I am able to send emails through
windows mail (Vista) using my comcast account but I cannot receive any
emails. I have tried to email myself a few times and nada. I am not
receiving any error message infact everything seems to be working fine
except that I am not getting any of the emails coming in. I am quite
perplexed. Any thoughts? Thanks so much.
Most versions of the McAfee antivirus program are known to occasionally
cause problems in Windows Mail. Just disabling the McAfee program
seldom helps; you usually have to uninstall it instead. You then often need
to run this cleanup program to take care of what the uninstall left behind:
<
http://service.mcafee.com/FAQDocument.aspx?id=107083&lc=4105&partner=McAfee&type=TS&ia=1>
You may then even need to remove your email account under Windows
Mail, then restart Windows Mail and add the account again.
If this solves your problem, you may want a replacement antivirus
program that doesn't cause problems in Windows Mail. Most versions
of the Norton antivirus program and a recent version of the Trend
antivirus program are bad choices; they cause problems in Windows
Mail too. I recommend either avast! or AVG, either one with a custom
install where you tell it to leave out the part that scans email. If you
need or want to use a paid version instead, I've seen CA Anti-Virus
recommended.
http://www.avast.com/eng/avast_4_home.html
http://free.grisoft.com/ww.download?prd=afe
http://shop.ca.com/virus/antivirus.aspx
