Can not delete file

[Guest]

I have a "com3.sra" file in my system32 folder that Norton has picked up as a
trojan. It states that it can't delete it. So I tried to do it manually. I
can find it through My Computer=>Windows=>System32 but when I click on
delete, it says "The system can not find the file specified." I have tried
- Booting up with an NTFS boot disk
- Booting up with the Windows CD and going through the recovery console
- Booting up in Safe Mode and Safe mode with Command prompt
- Hooking the hard drive to a different computer
- Backing up the System32 folder and deleting it
- Using a third party unlock tool
- Removing the read-only attribute
Anything I have tried gives me the same error. The properties for the
file say 0 bytes but the details through My computer say 146Kb. Thanks for
the suggetions so far. but nothing is working. What is this file, and how
can I get rid of it?

 

[DatabaseBen]

a: really, you should get support from Norton

b: maybe you should disable norton and use another
anitvirus because there are so many of them avail

c: maybe you should search the microsoft newsgroup dedicated to virus's
for posting and resolutions for this file; as this one is general help

 

[Guest]

a: really, you should get support from Norton

Already have. No reply yet

b: maybe you should disable norton and use another
anitvirus because there are so many of them avail

We use norton on all our machines. I'm required to use it.

c: maybe you should search the microsoft newsgroup dedicated to virus's
for posting and resolutions for this file; as this one is general help

Didn't know there was one dedicated to viruses, but I'll look for
it. Thanks.

 

[DatabaseBen]

i think its
microsoft.public.security.virus

and there is another one like it but
contains the word "discussion"

 

[Rock]

I have a "com3.sra" file in my system32 folder that Norton has picked up as a
trojan. It states that it can't delete it. So I tried to do it manually. I
can find it through My Computer=>Windows=>System32 but when I click on
delete, it says "The system can not find the file specified." I have tried
- Booting up with an NTFS boot disk
- Booting up with the Windows CD and going through the recovery console
- Booting up in Safe Mode and Safe mode with Command prompt
- Hooking the hard drive to a different computer
- Backing up the System32 folder and deleting it
- Using a third party unlock tool
- Removing the read-only attribute
Anything I have tried gives me the same error. The properties for the
file say 0 bytes but the details through My computer say 146Kb. Thanks for
the suggetions so far. but nothing is working. What is this file, and how
can I get rid of it?

You posted this same question yesterday. Stay in the same thread.