Can not delete file

G

Guest

I have a "com3.sra" file in my system32 folder that Norton has picked up as a
trojan. It states that it can't delete it. So I tried to do it manually. I
can find it through My Computer=>Windows=>System32 but when I click on
delete, it says "The system can not find the file specified." I have tried
booting up with an NTFS boot disk and hooking the hard drive to a different
computer, but it gives me the same error both ways. The properties for the
file say 0 bytes but the details through My computer say 146Kb. What is this
file, and how can I get rid of it?
 
G

Guest

Have you tried booting up in to safe mode and then deleting that file?

Press F8 when you turn on your PC and select safe mode.....

Thanks
 
G

Guest

Thanks for the suggestion. Sorry I forgot to mention that I had already
tried that too. In Safe Mode and Safe Mode with Command prompt
 
D

DatabaseBen

log into recovery console, log in,
locate that file and use the dos delete command..
 

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