Can a hard disk shrink? Or did ****USA steal my HD?

F

frankg

I don't often call other names but in your case "hopeless" describes
you nicely without four letter words. It's obvious you want to argue.
I don't.

Ok you win !!!!
 
R

Rod Speed

I don't often call other names but in your case "hopeless" describes
you nicely without four letter words. It's obvious you want to argue.
I don't.
Ok you win !!!!

Even you should be able to bullshit your way out
of your predicament better than that pathetic effort.
 
F

frankg

Even you should be able to bullshit your way out
of your predicament better than that pathetic effort.

Even you should be able to bullshit your way out
of your predicament better than that pathetic effort.
 
R

Rod Speed

frankg said:
Even you should be able to bullshit your way out
of your predicament better than that pathetic effort.

Even you should be able to bullshit your way out
of your predicament better than that pathetic effort.
 
M

Marke DB Johnston

George L. said:
**** Post for FREE via your newsreader at post.usenet.com ****

Do computer repair centers ever replace HDs with smaller ones
and not tell customers? I took my Compaq equipped with
80 gig HD to ****USA but got back a 40 gig. My data wasn't
lost, but the drive is definitely smaler, according to the BIOS
and the label on the HD.

Um, a bios change 'might' make the computer report a smaller hard drive
size than actual.

have you cracked the case open and looked at the hard drive?
checked the serial number?
 
F

frankg

Even you should be able to bullshit your way out
of your predicament better than that pathetic effort.

Even you should be able to bullshit your way out
of your predicament better than that pathetic effort.
 
R

Rod Speed

frankg said:
Even you should be able to bullshit your way out
of your predicament better than that pathetic effort.

Even you should be able to bullshit your way out
of your predicament better than that pathetic effort.
 
F

frankg

Even you should be able to bullshit your way out
of your predicament better than that pathetic effort.

For the sake of server space and others sanity...
**** The End ****

(if you reply, I won't)
 
R

Rod Speed

frankg said:
For the sake of server space and others sanity...
**** The End ****

(if you reply, I won't)

Even you should be able to bullshit your way out
of your predicament better than that pathetic effort.
 
D

dizzy

Even you should be able to bullshit your way out
of your predicament better than that pathetic effort.

Even you should be able to bullshit your way out
of your predicament better than that pathetic effort.
 
S

Star

Ok - most of the replys I've seen were close, but it's evident
that people don't fully retain the facts.
Take your "proof" to the Manager first, and explain the situation.
Make it clear that you are not just going to let it 'slide'.
Give him the understanding that you know your recourses.
( explain in a non-threating manner that you don't want to be
forced to go to the BBB, the local court system, and the press )
Don't present it as a "you ripped me off" but rather as an " I understand
that it may not be intentional, BUT... ) Give them an oppertunity to make
it right, as the dealer cost between the 40 and 80 gig is next to squat -
he'll probly make good just to make YOU happy.
Be nice. Be Non-Threatening. Be FIRM. ( tact required ).
Don't be afraid to carry through if he declines, as most courts will side
with the consumer. I was once sued by an individual customer who claimed
I breeched our sales agreement by not teaching them to run the computer
they purchased. ( I did my best to help, they wouldn't listen! )
The judge 'nudged' me into refunding the ENTIRE purchase price,
even though they had used the machine for a year before bringing suit.
( I was holding out for some type of 'depreciation' or ... ) The judge felt
that for 'customer relation' reasons I should return the full price.
( a far cry from the 15,000 they were suing for - they also wanted me
to pay for the remodeling they did to accomodate the computer ! )...
Good Luck
 
B

Bill Funk

Ok - most of the replys I've seen were close, but it's evident
that people don't fully retain the facts.
Take your "proof" to the Manager first, and explain the situation.
Make it clear that you are not just going to let it 'slide'.

What "proof"?
The OP has no proof of what drive was in the system when he took it to
CompUSA.
The receipt he has is for the drive in question, which could have been
put into any system. The fact that he has a receipt does not mean the
drive was in THAT system.
You still haven't addressed the question of why they would clone a
drive and replace it without charging for it. Mistake? Why clone it in
the first place?
 
R

Rod Speed

What "proof"?
The OP has no proof of what drive was in
the system when he took it to CompUSA.

You clearly dont have a clue about how the small claims system works.
The receipt he has is for the drive in question,
which could have been put into any system.

You dont even know that.
The fact that he has a receipt does not
mean the drive was in THAT system.

You dont even know that. The receipt might
specify what system he paid to have it installed in.
You still haven't addressed the question of why they
would clone a drive and replace it without charging for it.

Others have tho.
Mistake? Why clone it in the first place?

Because the power supply had already been swapped once,
that made no difference. The hard drive is one possible cause
of the hang or bsod every couple of days and is rather easier
to try a swap than say the motherboard.
 
B

Bill Funk

You clearly dont have a clue about how the small claims system works.

Really? What makes you say that?
I've been in small claims many times as a busines sowner. And won each
time.
You dont even know that.

I do know tha, because it's what the OP said.
You dont even know that. The receipt might
specify what system he paid to have it installed in.

See above.
Others have tho.

No, they haven't.
They speculated that it may have been a mistake. How do you clone a
drive by mistake?
They certainly don't need to clone the drive to check to see if
another drive will solve the problem, and wouldn't, as it's a
time-taking procedure, and having a generic drive at hand is much
faster, easier, and less expensive.
Because the power supply had already been swapped once,
that made no difference. The hard drive is one possible cause
of the hang or bsod every couple of days and is rather easier
to try a swap than say the motherboard.
Yes, that's so.
But cloning isn't needed, and would, in any case, be charged for as
part of the diagnostic, which wasn't done.
 
R

Rod Speed


Yes, really.
What makes you say that?

Your silly stuff on 'proof' above. You clearly aint even noticed
that civil claims operate on the balance of probabilitys, NOT
the much more rigorous proof beyond reasonable doubt that
applys with criminal matteres.
I've been in small claims many times as a busines sowner.
And won each time.

You clearly aint gotta clue about the standard of 'proof' required.
I do know tha,

Like hell you do.
because it's what the OP said.

Like hell he did. You dont know for example
whether the receipt he has for the hard drive
includes installation into that particular system etc.
See above.

Completely useless.
No, they haven't.

Corse they have.
They speculated that it may have been a mistake.

Not on swapping the drive they didnt. They JUST said that
that may have been tried and the mistake involved not
putting the original 80GB drive back when that trial swap
had no effect on the freeze or bsod every couple of days.
How do you clone a drive by mistake?

No one ever said that.
They certainly don't need to clone the drive to check
to see if another drive will solve the problem,

Wrong with a freeze or bsod every couple of days.

If you dont clone the drive, you havent included the
OS config which might well be what was causing that.
Clearly if the swap plus clone still saw the freeze or
bsod every couple of days, the thing to try woudl be
a clean OS install on that 40GB drive to see if it was
the stuffed OS config that was causing those symptoms.
and wouldn't, as it's a time-taking procedure,

Like hell it is if you know what you are doing. And
the easy check had already been done, swapping
the power supply, and made no difference.
and having a generic drive at hand is
much faster, easier, and less expensive.

And doesnt test whether the OS config is the problem.
The clone step is a trivial part of the debugging of the problem.
Yes, that's so.
But cloning isn't needed,
Wrong.

and would, in any case, be charged for as
part of the diagnostic, which wasn't done.

Wrong again. If he had purchased the system from them, and
had paid for a hard drive upgrade later, and the system was now
freezing or bsoding every couple of days, its a warranty claim.

Which they eventually decided was a dud power supply.
 
B

Bill Funk

Yes, really.


Your silly stuff on 'proof' above. You clearly aint even noticed
that civil claims operate on the balance of probabilitys, NOT
the much more rigorous proof beyond reasonable doubt that
applys with criminal matteres.

Amazing that you would say that some one who's been thru the system
several times doesn't know how it works.
Are you that threatened by some one who has a different reading on
what's happening than you do?
Is that why you go on the attack so readily?
You clearly aint gotta clue about the standard of 'proof' required.

Sure, that's why I win. Becaus I don't know what I'm doing.
Like hell you do.


Like hell he did. You dont know for example
whether the receipt he has for the hard drive
includes installation into that particular system etc.

"I have the receipt for
the original HD (was an upgrade) and registered its serial
no., but the repair center says that it's not enough proof."

The hard drive was bought seperately from the system.
From the OP's original post.
Completely useless.



Corse they have.


Not on swapping the drive they didnt. They JUST said that
that may have been tried and the mistake involved not
putting the original 80GB drive back when that trial swap
had no effect on the freeze or bsod every couple of days.


No one ever said that.


Wrong with a freeze or bsod every couple of days.

Not so.
ANY hard drive that will boot will work, and any repair center wiorth
anything (and wanting to maximize profits) will have at least one
sitting around.
If you dont clone the drive, you havent included the
OS config which might well be what was causing that.
Clearly if the swap plus clone still saw the freeze or
bsod every couple of days, the thing to try woudl be
a clean OS install on that 40GB drive to see if it was
the stuffed OS config that was causing those symptoms.

But you don't need to duplicate the drive's content to see if the
drive is the problem.
Like hell it is if you know what you are doing. And
the easy check had already been done, swapping
the power supply, and made no difference.

Really? How short a time can this be done?
It shouldn't be to difficult to figure out, using a simple max speed
of the drives involved.
Oops! It takes more time that would be considered negligible when
you're charging by time. IOW, the shop would charge for it as
diagnostics.
And doesnt test whether the OS config is the problem.
The clone step is a trivial part of the debugging of the problem.

You're right. But that's not t5he first thing that would be checked ,
is it? Of course not. Why waste the time if the drive can be replaced
with a known good drive for much less time?

Easy to say. I note that you give nothing to back up your theory.
Wrong again. If he had purchased the system from them, and
had paid for a hard drive upgrade later, and the system was now
freezing or bsoding every couple of days, its a warranty claim.

Where did the OP say any of that?
Did you actually *READ* the original post?
"I took my Compaq equipped with
80 gig HD to ****USA but got back a 40 gig."
I don't think CompUSA does warranty work on Compaqs.
In fact, I know they don't.

Come back when you've actually read the OP.
 

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