Book On Software Revisited By Author

[John]

Hello:

Thank you all for answering my thread yesterday on Microsoft News Groups.
I am trying to take advantage of this opportunity and readdressing my thread
once more. I have some old computers that I could use to test this idea that
I am trying to reexpain. Outside of this online A+ Certification course I've
taken these are my experiences in software.

With one of my old computers that I have I found myself calling the
manufactuer for tech support. The computer kept crashing, programs had to be
add and removed and settings needed to be constantly changed. As bad as an
experience as it was I found it to be a interesting experience for a first
computer.

I also have a used laptop computer which would not sign onto internet.
It needed a wireless network card. This card was purchsed and was installed
the next day. This still made things interesting.

So these techs had to start somewhere. Some how there is a big picture.
So as I explained these are my experiences. Could someone suggest a book
that I could research at a large bookstore that I could get hands on
experiences. In taking this next step just by starting with a suggested hands
guide. I could continue to work with my computers and from there research my
next step in learning. Thanks again. John

 

[Shenan Stanley]

Thank you all for answering my thread yesterday on Microsoft News
Groups. I am trying to take advantage of this opportunity and
readdressing my thread once more. I have some old computers that I
could use to test this idea that I am trying to reexpain. Outside
of this online A+ Certification course I've taken these are my
experiences in software.

With one of my old computers that I have I found myself calling
the manufactuer for tech support. The computer kept crashing,
programs had to be add and removed and settings needed to be
constantly changed. As bad as an experience as it was I found it
to be a interesting experience for a first computer.

I also have a used laptop computer which would not sign onto
internet.
It needed a wireless network card. This card was purchsed and was
installed the next day. This still made things interesting.

So these techs had to start somewhere. Some how there is a big
picture. So as I explained these are my experiences. Could
someone suggest a book that I could research at a large bookstore
that I could get hands on experiences. In taking this next step
just by starting with a suggested hands guide. I could continue to
work with my computers and from there research my next step in
learning. Thanks again. John

Most of the excellent technical support and problem-solving type people I
know did not get their abilities from books. They did things. They got a
computer and took it apart, they put it back together, they formatted it and
installed different operating systems on it. What they didn't understand -
they did Internet searches for and they worked until they figured it out.
When someone had a problem, they took it over and figured it out.

Most of the so-so (if you want to go that far) technical support and
probelm-solving type people I know have rooms full of books and are always
referencing them. They don't just play around and research things on the
Internet. They know one or two things and yes - they may know those things
really well - but they take a long time to solve new problems. This is
because you are speaking of technology. 20 years ago, technology was much
different than it is now - and it has continued its speedy change.

Those really good at what they do won't likely have any books to recommend
to you. Those 'so-so' will, but do you want to know them?

Truthfully - if you are not programming but are wanting to troubleshoot
problems (software-related issues) you will be best served by reading the
newsgroups - where the latest problems are posted about and solved along
with playing around and installing things on your own system. Get a virtual
system up and running - play with the settings. See if you cannot tweak it
to run better, change a setting to make things look/feel different in some
unusual way.