blue screen and speaker deleted

[Lisa]

there was a recent update that popped up, it took out my speakers..... also
my screen is turni g blue with white lines all over it, and I have to close
by power button. And my microsoft keeps going down and not responding....

It also gets overly hot. I have it on a coolong system, they say nothing is
wrong(Best buy, geek squad).

HELP

 

[SG]

Lisa,

It appears you are downloading Drivers from MS through Windows Update. DO
NOT do this. Go to Windows Update, sorry can't remember where the setting is
at the moment and turn off the option for Driver Updates. Always go to the
source for Drivers and only then if you are experiencing trouble with
hardware.

I would recommend a System Restore and choose a date just prior to when you
downloaded those drivers.

--
All the best,
SG

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