Blocked Email Attachments

[Steve Cochran]

The Exchange server itself can override the Outlook settings. It sounds as
if Exchange is only set to sent with the tnef (RTF). You might try checking
with whoever administers that server and see if they can turn that off.

steve

 

[Guest]

Frank, I'm not sure your bet would win the money, but I do think there is
something in what you are thinking.

1. Yes, the Email was sent from Outlook, but its text was specifically sent
in HTML
2. And, the Outlook Options Compose Messages Format is set to ensure that
outgoing emails remained in HTML plus their Internet Format option was set to
convert any RTF Emails into HTML before sending (belt-and-braces, or what).

However, I have noticed that my own Windows Mail did not display any of the
incoming text as HTML - forcing everything into Plain Text. This remained the
case even when the WM Options Read Tab was unchecked for "Read all mesages in
plain text", whether or not the email was sent with an attachment, and after
my computer was re-booted (just in case!).

Nevertheless, you were right in that an email specifically sent as plain
text with an attachment (tried both Word & PDF) did come through OK and I was
able to see and save the attachments.

But, I cannot guarantee that my contacts will send only plain text emails to
me - many may use HTML for better formatting their messages.

What do you think?

 

[Frank Saunders, MS-MVP OE/WM]

Frank, I'm not sure your bet would win the money, but I do think there is
something in what you are thinking.

1. Yes, the Email was sent from Outlook, but its text was specifically
sent
in HTML
2. And, the Outlook Options Compose Messages Format is set to ensure that
outgoing emails remained in HTML plus their Internet Format option was set
to
convert any RTF Emails into HTML before sending (belt-and-braces, or
what).

However, I have noticed that my own Windows Mail did not display any of
the
incoming text as HTML - forcing everything into Plain Text. This remained
the
case even when the WM Options Read Tab was unchecked for "Read all mesages
in
plain text", whether or not the email was sent with an attachment, and
after
my computer was re-booted (just in case!).

Nevertheless, you were right in that an email specifically sent as plain
text with an attachment (tried both Word & PDF) did come through OK and I
was
able to see and save the attachments.

But, I cannot guarantee that my contacts will send only plain text emails
to
me - many may use HTML for better formatting their messages.

What do you think?

If you examine the message with Ctrl-F3 while viewing it and any of the
sections contain Content-Type: ms-tnef then it war sent in The Exchange RTF
format. The Exchange server, if there is one, may have converted HTML to
RTF, but the delivered result was the Outlook (Exchange) RTF.

 

[Guest]

Frank, I think we've found the cause:

Some how in Outlook (inspite of defaults being set to HTML) my actual email
address had Properties showing 'Use Outlook RTF' rather than 'Let Outlook
Choose Best Option'.

To see this, the email sender opened a new Mail Message (in their Outlook)
and typed in my email address, then highlighted it and right-clicked to
select Properties.

We don't know how this happened because other email addresses in their
Outlook are not selecting RTF (and overriding their defaults) but mine was.
But, there you are, the source has been traced and now changed.

I can now see Attachments with emails sent using Outlook with message text
formatted as HTML.

Thank you for your patience and persistence!!!

 

[Frank Saunders, MS-MVP OE/WM]

Thanks for the feedback.

 

[Ericka]

Does anyone know how to set up email to send and receive email using my
hotmail account like the old outlook expess?
Please help!!!!

 

[DGuess]

Hotmail is not supported in Windows Mail.

An alternative is Windows Live Mail desktop (still in beta but available for
download and install but you have to convert your Hotmail accout over to the
newer Windows Live Mail (eventually everyone will) and then wait till the
account is activated *up to two weeks).

http://ideas.live.com

 

[Guest]

i have the same problem and i have just unistalled nortons,my computer is
running better after unistalling nortons but i still can not open attachments

 

[Steve Cochran]

Try removing your mail account and then close and reopen WinMail and then
add it back again.

Also make sure you rebooted after getting rid of Norton.

steve

 

[Guest]

Hi All.

I amnew to all this so please bear with me if I am not doing it right!.

I was having this same problem (not been able to receive certain
attachments) and I did what Giselle suggested as below - the email sender (
I sent myself and email from my desktop ) opened a new Mail Message (in their
Outlook) and typed in my email address, then highlighted it and right-clicked
to select Properties. Then changed the Internet Format from Send using
Outlook Rich Text Format to "Let Outlook decide the best sending format".
And I was able to receive the file on my Laptop.

Surely, I should not have to do this every time? And it would be a lot of
mucking around to get everyone to send me an email this way?

Is there a setting I can change on my lpatop (which is Vista Premium using
Windows Mail), so that it receives ALL attachments, no matter how they are
sent? or Would I be better off installing Microsoft Outlook and using that
as my Email Programme?

Any help would be appreciated.

Kylie

 

[Gary VanderMolen]

It is unfortunate that Outlook often sends attachments in an RTF
format which no other email client can understand. This is not
just a Windows Mail weakness. If you have a need to handle
these incoming non-standard Outlook attachments then you
have no choice but to install Outlook.

Gary VanderMolen

 

[Guest]

Hi Gary

Thanks for the response.

Can I set the default on my outlook (which is on my desktop) so it
automatically sends emails using the option "Let Outlook decide the best
sending format"?

Also - I have alot of trouble opening Adobe Acrobat files (pdf) - any
suggestions?

Thanks

Kylie

 

[Gary VanderMolen]

I'm going to pass on most Outlook questions since I don't use it.
Most of the Outlook experts 'hang out' in the newsgroup
microsoft.public.outlook.general.

Is your .pdf question concerning Windows Mail? If so, it is a known
bug that Windows Mail won't open .pdf attachments. You'll have to
save the attachment and then open the saved file.

Gary VanderMolen

 

[Guest]

New user to Windows vista

Attachments in sent box are not being received at other end. Message states
"attchments are ready to be sent"

Liz

 

[Harry in NY]

Is your .pdf question concerning Windows Mail? If so, it is a known
bug that Windows Mail won't open .pdf attachments. You'll have to
save the attachment and then open the saved file.

Gary - is this bug still not fixed (it's December 07 and your note was
posted several months ago). I have a new computer with (Vista) Mail and I've
been trying to send myself pdf files from another computer (that has Outlook
2007). The emails appear in my (Vista) Mail box - but no attachments. (For
what it's worth, I do not use Norton). Is there no fix for this?

Thanks for any help.

 

[Gary VanderMolen]

You're in luck. MVP Ramesh has posted a fix for that problem:
http://www.winhelponline.com/articl...ectly-from-Windows-Mail-in-Windows-Vista.html

 

[Harry in NY]

Thanks, Gary. Ramesh's fix appears to be for inability to open pdf's. For
me, the pdf's won't show up as an attachment at all. I can receive other
attachments. I did unclick the Mail option that blocks "unsafe" files.

Very strange!

Harry

You're in luck. MVP Ramesh has posted a fix for that problem:
http://www.winhelponline.com/articl...ectly-from-Windows-Mail-in-Windows-Vista.html

--
Gary VanderMolen [MS-MVP WLM]

Gary - is this bug still not fixed (it's December 07 and your note was
posted several months ago). I have a new computer with (Vista) Mail and I've
been trying to send myself pdf files from another computer (that has Outlook
2007). The emails appear in my (Vista) Mail box - but no attachments. (For
what it's worth, I do not use Norton). Is there no fix for this?

Thanks for any help.

 

[Gary VanderMolen]

Strange indeed! I have no clue what could cause that, but you might
try uninstalling your antivirus (temporarily) to see if that makes a difference.

--
Gary VanderMolen [MS-MVP WLM]

Thanks, Gary. Ramesh's fix appears to be for inability to open pdf's. For
me, the pdf's won't show up as an attachment at all. I can receive other
attachments. I did unclick the Mail option that blocks "unsafe" files.

Very strange!

Harry

You're in luck. MVP Ramesh has posted a fix for that problem:
http://www.winhelponline.com/articl...ectly-from-Windows-Mail-in-Windows-Vista.html

--
Gary VanderMolen [MS-MVP WLM]

:


Is your .pdf question concerning Windows Mail? If so, it is a known
bug that Windows Mail won't open .pdf attachments. You'll have to
save the attachment and then open the saved file.

Gary - is this bug still not fixed (it's December 07 and your note was
posted several months ago). I have a new computer with (Vista) Mail and I've
been trying to send myself pdf files from another computer (that has Outlook
2007). The emails appear in my (Vista) Mail box - but no attachments. (For
what it's worth, I do not use Norton). Is there no fix for this?

Thanks for any help.

 

[Dale]

I don't have any solutions for you, I am just another person who has the same
problem. I have a Windows Vista Home Edition and Mail will not display PDF
or JPG attachments I send from another computer. I have already done all the
steps that have been suggested to eliminate this problem. McAfee says that
it is not their problem, that it is Windows Defender. So now I am searching
for something that will let me change some option so that safe files can be
viewed.

 

[Gary VanderMolen]

Windows Defender is 100% compatible with Windows Mail.
McAfee is not.