Blank Scan and Summary Screens

[MSASUser]

I am having an issue on one laptop where after I have
installed and updated the antispyware, the scan and summary
screens are blank.

When I launch the program, it takes some time for it to
load. I then try to go in and do a scan, click on Scan
Now, it goes to a blank screen and does nothing.

I have searched these newsgroups to see if I can find some
answers and the only thing I have found is to remove it and
reinstall into another location such as MSAS. I did that
and am still having the problem.

I have installed this to other laptops that use the same
image as the one that is having problems so I cant pinpoint
what the problem is.

Any help would be greatly appreciated.

Thank you!

 

[Andre Da Costa]

Disable Microsoft AntiSpyware in the notification area, right click the
bulls eye icon, click "Shutdown Microsoft AntiSpyware" Go into Control Panel

Ad/Remove Programs and uninstall Microsoft AntiSpyware. Navigate

c:\Program files and delete the Microsoft AntiSpyware folder.

Restart and install Microsoft AntiSpyware to a non-default location such as
c:\MSAS
--
Andre
Extended64 | http://www.extended64.com
Blog | http://www.extended64.com/blogs/andre
http://spaces.msn.com/members/adacosta
FAQ for MS AntiSpy http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm