Blank rows in Address Book

[Russ Valentine [MVP-Outlook]]

Brian's solution is correct. Forgive me, but the information you've posted
is more often wrong than right. State what you actually tried and what
happened. This is not an "attitude." It is simple reality.
--
Russ Valentine
[MVP-Outlook]

This http://www.helpfeeds.com/showthread.php?t=24939 is the same issue I
am having. I get the same "invalid ENTRYID was passed in" error when I
try to select Properties. Brian's solution on the thread does not resolve
the issue for me. I first noticed the problem shortly after installing
the activesync software that came with my PocketPC phone. I'm not sure if
it is related to the issue but might be. I will uninstall the software
and see if it makes a difference.

-m

I made a mistake. I said Outlook Address book did not exist under "view
or change..." I think I was looking at "View or change existing email
accounts" instead of "view or change existing directories or address
books". Stupid oversight on my part. I appologize. When I go to "view or
change existing dirs.." and select "outlook address book" I have one
address book listed. "Contacts: Mailobox - mike" Show names by First
Last (John Smith) is selected.

Does this help?

Thanks,
m

But you said you got a list of your Contacts. If so, then you would have
to be using the Outlook Address Book, yet now you claim you are not.
Can you at least tell us exactly what list you are displaying? You need
to be accurate when conveying information.
--
Russ Valentine
[MVP-Outlook]
Russ,
Please. The attitude is not necessary. To be clear, I said "When I
click the Address Book button on the Outlook 2003 toolbar, I get a list
of my Contacts." This is 100% correct and I'm not attempting to send
anybody on a "wild goose chase." As I indicated and linked to
previously, I'm clicking the address book icon in the outlook 2003
toolbar. When I do this it pulls up a window with the title "Address
Book" as you can see at the link from my earlier post here:
http://thepcparamedics.com/default_files/addrissue.htm

Thanks for your time,
mi


Then its high time you at least tell us what address book you are
using instead of leading us on this wild goose chase. You said you
were using the Address Book in Outlook that showed your Contacts
Folder. Obviously you are not.
--
Russ Valentine
[MVP-Outlook]
I was using OE as an EXAMPLE only. Obviously, it is a different
program and has nothing to do with my Outlook 2003 issue.

I don't have Outlook address book listed under "View or change...",
just Microsoft Exchange Server.

-m

Of course there is. OE has nothing to do with this. This is Outlook
you are asking about, right? Just look:
Go to Tools > E-mail accounts > View or change existing directories
or address books > Outlook Address Book > Change. >
What is your sort order?

--
Russ Valentine
[MVP-Outlook]
I see no method in the address book to sort by field.
Clicking on 'Name', 'Display Name', 'E-mail Address', etc. does not
sort like your typical grid view.
For example, the outlook express address book alows you to click on
a colum header to set sorting but the address book applet
instantiated by the Outlook 2003 toolbar button doesn't have that
functionality.

-m



Determine the sort field you set for the Outlook Address Book.
Look for Contacts in which that field is blank.
--
Russ Valentine
[MVP-Outlook]
Okay. So how do I get rid of the empty rows? I have no apparent
empty Contacts in the contacts folder.

-m


message The Address Book view contains no data is not an interface in
which you should ever try to edit or manipulate data. You only
do that in the Contacts Folder where the data resides.
--
Russ Valentine
[MVP-Outlook]
When I click the Address Book button on the Outlook 2003
toolbard, I get a list of my Contacts. At the top, there are 6
blank rows before my first contact is displayed. I've tried to
delete the rows by hitting the Del button while having one or
more of these blank rows displayed. When I do this, a "Are you
sure that you want to..." dialog box appears, so I click Yes
but nothing is deleted.

What be up with Dat? How do I get rid of the empty rows?


Thanks,

-m

 

[Mike]

Hey Russ,
I'm not sure if you are taking reality altering drugs but by my score I've
made one inacurate statement based on an honest mistake. I clicked the
wrong radio button. You can be sure I won't be bothering you for any
additional "help".

Best of luck,
m

Brian's solution is correct. Forgive me, but the information you've posted
is more often wrong than right. State what you actually tried and what
happened. This is not an "attitude." It is simple reality.
--
Russ Valentine
[MVP-Outlook]

This http://www.helpfeeds.com/showthread.php?t=24939 is the same issue I
am having. I get the same "invalid ENTRYID was passed in" error when I
try to select Properties. Brian's solution on the thread does not
resolve the issue for me. I first noticed the problem shortly after
installing the activesync software that came with my PocketPC phone. I'm
not sure if it is related to the issue but might be. I will uninstall
the software and see if it makes a difference.

-m

I made a mistake. I said Outlook Address book did not exist under "view
or change..." I think I was looking at "View or change existing email
accounts" instead of "view or change existing directories or address
books". Stupid oversight on my part. I appologize. When I go to "view
or change existing dirs.." and select "outlook address book" I have one
address book listed. "Contacts: Mailobox - mike" Show names by First
Last (John Smith) is selected.

Does this help?

Thanks,
m

But you said you got a list of your Contacts. If so, then you would
have to be using the Outlook Address Book, yet now you claim you are
not.
Can you at least tell us exactly what list you are displaying? You need
to be accurate when conveying information.
--
Russ Valentine
[MVP-Outlook]
Russ,
Please. The attitude is not necessary. To be clear, I said "When I
click the Address Book button on the Outlook 2003 toolbar, I get a
list of my Contacts." This is 100% correct and I'm not attempting to
send anybody on a "wild goose chase." As I indicated and linked to
previously, I'm clicking the address book icon in the outlook 2003
toolbar. When I do this it pulls up a window with the title "Address
Book" as you can see at the link from my earlier post here:
http://thepcparamedics.com/default_files/addrissue.htm

Thanks for your time,
mi


Then its high time you at least tell us what address book you are
using instead of leading us on this wild goose chase. You said you
were using the Address Book in Outlook that showed your Contacts
Folder. Obviously you are not.
--
Russ Valentine
[MVP-Outlook]
I was using OE as an EXAMPLE only. Obviously, it is a different
program and has nothing to do with my Outlook 2003 issue.

I don't have Outlook address book listed under "View or change...",
just Microsoft Exchange Server.

-m

Of course there is. OE has nothing to do with this. This is Outlook
you are asking about, right? Just look:
Go to Tools > E-mail accounts > View or change existing directories
or address books > Outlook Address Book > Change. >
What is your sort order?

--
Russ Valentine
[MVP-Outlook]
I see no method in the address book to sort by field.
Clicking on 'Name', 'Display Name', 'E-mail Address', etc. does
not sort like your typical grid view.
For example, the outlook express address book alows you to click
on a colum header to set sorting but the address book applet
instantiated by the Outlook 2003 toolbar button doesn't have that
functionality.

-m



message Determine the sort field you set for the Outlook Address Book.
Look for Contacts in which that field is blank.
--
Russ Valentine
[MVP-Outlook]
Okay. So how do I get rid of the empty rows? I have no
apparent empty Contacts in the contacts folder.

-m


message The Address Book view contains no data is not an interface in
which you should ever try to edit or manipulate data. You only
do that in the Contacts Folder where the data resides.
--
Russ Valentine
[MVP-Outlook]
When I click the Address Book button on the Outlook 2003
toolbard, I get a list of my Contacts. At the top, there are
6 blank rows before my first contact is displayed. I've tried
to delete the rows by hitting the Del button while having one
or more of these blank rows displayed. When I do this, a "Are
you sure that you want to..." dialog box appears, so I click
Yes but nothing is deleted.

What be up with Dat? How do I get rid of the empty rows?


Thanks,

-m

 

[Mike]

By the way, the solution has nothing to do with the "File As" field being
blank which was Russ Valentine's big contribution to the solution. There
seems to be a bug where even if your contact entry has a legit 'Full Name',
'File as' and 'Email...' data it will show up as blank in the Address Book.
I went through all of the contacts and added a bogus phone number
(555-555-5555) to each contact that did not have one and this is what fixed
the issue. So if you consider no phone number an 'ill-defined entry' then I
guess you could say that Brian's advise at
http://www.helpfeeds.com/showthread.php?t=24939 helped.

Thanks,
m

Brian's solution is correct. Forgive me, but the information you've posted
is more often wrong than right. State what you actually tried and what
happened. This is not an "attitude." It is simple reality.
--
Russ Valentine
[MVP-Outlook]

This http://www.helpfeeds.com/showthread.php?t=24939 is the same issue I
am having. I get the same "invalid ENTRYID was passed in" error when I
try to select Properties. Brian's solution on the thread does not
resolve the issue for me. I first noticed the problem shortly after
installing the activesync software that came with my PocketPC phone. I'm
not sure if it is related to the issue but might be. I will uninstall
the software and see if it makes a difference.

-m

I made a mistake. I said Outlook Address book did not exist under "view
or change..." I think I was looking at "View or change existing email
accounts" instead of "view or change existing directories or address
books". Stupid oversight on my part. I appologize. When I go to "view
or change existing dirs.." and select "outlook address book" I have one
address book listed. "Contacts: Mailobox - mike" Show names by First
Last (John Smith) is selected.

Does this help?

Thanks,
m

But you said you got a list of your Contacts. If so, then you would
have to be using the Outlook Address Book, yet now you claim you are
not.
Can you at least tell us exactly what list you are displaying? You need
to be accurate when conveying information.
--
Russ Valentine
[MVP-Outlook]
Russ,
Please. The attitude is not necessary. To be clear, I said "When I
click the Address Book button on the Outlook 2003 toolbar, I get a
list of my Contacts." This is 100% correct and I'm not attempting to
send anybody on a "wild goose chase." As I indicated and linked to
previously, I'm clicking the address book icon in the outlook 2003
toolbar. When I do this it pulls up a window with the title "Address
Book" as you can see at the link from my earlier post here:
http://thepcparamedics.com/default_files/addrissue.htm

Thanks for your time,
mi


Then its high time you at least tell us what address book you are
using instead of leading us on this wild goose chase. You said you
were using the Address Book in Outlook that showed your Contacts
Folder. Obviously you are not.
--
Russ Valentine
[MVP-Outlook]
I was using OE as an EXAMPLE only. Obviously, it is a different
program and has nothing to do with my Outlook 2003 issue.

I don't have Outlook address book listed under "View or change...",
just Microsoft Exchange Server.

-m

Of course there is. OE has nothing to do with this. This is Outlook
you are asking about, right? Just look:
Go to Tools > E-mail accounts > View or change existing directories
or address books > Outlook Address Book > Change. >
What is your sort order?

--
Russ Valentine
[MVP-Outlook]
I see no method in the address book to sort by field.
Clicking on 'Name', 'Display Name', 'E-mail Address', etc. does
not sort like your typical grid view.
For example, the outlook express address book alows you to click
on a colum header to set sorting but the address book applet
instantiated by the Outlook 2003 toolbar button doesn't have that
functionality.

-m



message Determine the sort field you set for the Outlook Address Book.
Look for Contacts in which that field is blank.
--
Russ Valentine
[MVP-Outlook]
Okay. So how do I get rid of the empty rows? I have no
apparent empty Contacts in the contacts folder.

-m


message The Address Book view contains no data is not an interface in
which you should ever try to edit or manipulate data. You only
do that in the Contacts Folder where the data resides.
--
Russ Valentine
[MVP-Outlook]
When I click the Address Book button on the Outlook 2003
toolbard, I get a list of my Contacts. At the top, there are
6 blank rows before my first contact is displayed. I've tried
to delete the rows by hitting the Del button while having one
or more of these blank rows displayed. When I do this, a "Are
you sure that you want to..." dialog box appears, so I click
Yes but nothing is deleted.

What be up with Dat? How do I get rid of the empty rows?


Thanks,

-m

 

[Russ Valentine [MVP-Outlook]]

I think there's a conspiracy working against us here, Mike. Indeed, you did
only post one mistake, but it took things in a completely different
direction and unfortunately Microsoft's news servers are not well synched
right not and I never saw your correction. So I still never knew what
information store or addressing service you were using--hence, my question.

I'm still puzzled by the resolution you've discovered. You are 100% correct
that a Contact should not have to have a phone number to appear correctly in
the Outlook Address Book. I know of no such "bug." Any electronic address
that is resolved will be sufficient to create an entry in the Outlook
Address Book. I have another theory. There are a number of things that can
break the resolution between a name and its electronic address: importing or
synchronizing Contacts are the most common. When that happens, simply
opening and saving that Contact will usually re-establish the resolution and
allow that Contact to appear correctly in the address book view. It may be
that opening and saving the Contact Record is what fixed this, not adding
the phone number. Removing and re-adding the addressing service will
accomplish the same thing if you have several Contacts involved. Did you try
that? That's the suggestion of Brian's that I said should work.
--
Russ Valentine
[MVP-Outlook]

Hey Russ,
I'm not sure if you are taking reality altering drugs but by my score I've
made one inacurate statement based on an honest mistake. I clicked the
wrong radio button. You can be sure I won't be bothering you for any
additional "help".

Best of luck,
m

Brian's solution is correct. Forgive me, but the information you've
posted is more often wrong than right. State what you actually tried and
what happened. This is not an "attitude." It is simple reality.
--
Russ Valentine
[MVP-Outlook]

This http://www.helpfeeds.com/showthread.php?t=24939 is the same issue I
am having. I get the same "invalid ENTRYID was passed in" error when I
try to select Properties. Brian's solution on the thread does not
resolve the issue for me. I first noticed the problem shortly after
installing the activesync software that came with my PocketPC phone.
I'm not sure if it is related to the issue but might be. I will
uninstall the software and see if it makes a difference.

-m

I made a mistake. I said Outlook Address book did not exist under "view
or change..." I think I was looking at "View or change existing email
accounts" instead of "view or change existing directories or address
books". Stupid oversight on my part. I appologize. When I go to "view
or change existing dirs.." and select "outlook address book" I have one
address book listed. "Contacts: Mailobox - mike" Show names by First
Last (John Smith) is selected.

Does this help?

Thanks,
m

But you said you got a list of your Contacts. If so, then you would
have to be using the Outlook Address Book, yet now you claim you are
not.
Can you at least tell us exactly what list you are displaying? You
need to be accurate when conveying information.
--
Russ Valentine
[MVP-Outlook]
Russ,
Please. The attitude is not necessary. To be clear, I said "When I
click the Address Book button on the Outlook 2003 toolbar, I get a
list of my Contacts." This is 100% correct and I'm not attempting to
send anybody on a "wild goose chase." As I indicated and linked to
previously, I'm clicking the address book icon in the outlook 2003
toolbar. When I do this it pulls up a window with the title "Address
Book" as you can see at the link from my earlier post here:
http://thepcparamedics.com/default_files/addrissue.htm

Thanks for your time,
mi


Then its high time you at least tell us what address book you are
using instead of leading us on this wild goose chase. You said you
were using the Address Book in Outlook that showed your Contacts
Folder. Obviously you are not.
--
Russ Valentine
[MVP-Outlook]
I was using OE as an EXAMPLE only. Obviously, it is a different
program and has nothing to do with my Outlook 2003 issue.

I don't have Outlook address book listed under "View or change...",
just Microsoft Exchange Server.

-m

Of course there is. OE has nothing to do with this. This is
Outlook you are asking about, right? Just look:
Go to Tools > E-mail accounts > View or change existing
directories or address books > Outlook Address Book > Change. >
What is your sort order?

--
Russ Valentine
[MVP-Outlook]
I see no method in the address book to sort by field.
Clicking on 'Name', 'Display Name', 'E-mail Address', etc. does
not sort like your typical grid view.
For example, the outlook express address book alows you to click
on a colum header to set sorting but the address book applet
instantiated by the Outlook 2003 toolbar button doesn't have that
functionality.

-m



message Determine the sort field you set for the Outlook Address Book.
Look for Contacts in which that field is blank.
--
Russ Valentine
[MVP-Outlook]
Okay. So how do I get rid of the empty rows? I have no
apparent empty Contacts in the contacts folder.

-m


message The Address Book view contains no data is not an interface in
which you should ever try to edit or manipulate data. You only
do that in the Contacts Folder where the data resides.
--
Russ Valentine
[MVP-Outlook]
When I click the Address Book button on the Outlook 2003
toolbard, I get a list of my Contacts. At the top, there are
6 blank rows before my first contact is displayed. I've
tried to delete the rows by hitting the Del button while
having one or more of these blank rows displayed. When I do
this, a "Are you sure that you want to..." dialog box
appears, so I click Yes but nothing is deleted.

What be up with Dat? How do I get rid of the empty rows?


Thanks,

-m

 

[Brian Tillman]

I don't have Outlook address book listed under "View or change...",
just Microsoft Exchange Server.

Then you are most likely selecting the "View or change existnig e-mail
accounts" radio button instead of the "View or change existing directories
or address books" radio button. Exchange will not show up if you chose the
correct radio button.

 

[Brian Tillman]

By the way, the solution has nothing to do with the "File As" field
being blank which was Russ Valentine's big contribution to the
solution.

Well, I said that.

There seems to be a bug where even if your contact entry
has a legit 'Full Name', 'File as' and 'Email...' data it will show
up as blank in the Address Book. I went through all of the contacts
and added a bogus phone number (555-555-5555) to each contact that
did not have one and this is what fixed the issue. So if you
consider no phone number an 'ill-defined entry' then I guess you
could say that Brian's advise at
http://www.helpfeeds.com/showthread.php?t=24939 helped.

Most likely just modifying any field and resaving the contact (for example,
changing a character in the name to the same character) would have helped.
I don't think the presence or absence of a phone number specifically is the
issue.