Blank rows in Address Book

[Mike]

When I click the Address Book button on the Outlook 2003 toolbard, I get a
list of my Contacts. At the top, there are 6 blank rows before my first
contact is displayed. I've tried to delete the rows by hitting the Del
button while having one or more of these blank rows displayed. When I do
this, a "Are you sure that you want to..." dialog box appears, so I click
Yes but nothing is deleted.

What be up with Dat? How do I get rid of the empty rows?


Thanks,

-m

 

[Diane Poremsky [MVP]]

Did you try resetting the view?

 

[Russ Valentine [MVP-Outlook]]

The Address Book view contains no data is not an interface in which you
should ever try to edit or manipulate data. You only do that in the Contacts
Folder where the data resides.

 

[Mike]

Okay. So how do I get rid of the empty rows? I have no apparent empty
Contacts in the contacts folder.

-m

The Address Book view contains no data is not an interface in which you
should ever try to edit or manipulate data. You only do that in the
Contacts Folder where the data resides.
--
Russ Valentine
[MVP-Outlook]

When I click the Address Book button on the Outlook 2003 toolbard, I get
a list of my Contacts. At the top, there are 6 blank rows before my
first contact is displayed. I've tried to delete the rows by hitting the
Del button while having one or more of these blank rows displayed. When
I do this, a "Are you sure that you want to..." dialog box appears, so I
click Yes but nothing is deleted.

What be up with Dat? How do I get rid of the empty rows?


Thanks,

-m

 

[Mike]

Yes.

Did you try resetting the view?

 

[Brian Tillman]

Okay. So how do I get rid of the empty rows? I have no apparent
empty Contacts in the contacts folder.

Do you have any contacts whose "File as" field is blank?

 

[Russ Valentine [MVP-Outlook]]

Determine the sort field you set for the Outlook Address Book. Look for
Contacts in which that field is blank.
--
Russ Valentine
[MVP-Outlook]

Okay. So how do I get rid of the empty rows? I have no apparent empty
Contacts in the contacts folder.

-m

The Address Book view contains no data is not an interface in which you
should ever try to edit or manipulate data. You only do that in the
Contacts Folder where the data resides.
--
Russ Valentine
[MVP-Outlook]

When I click the Address Book button on the Outlook 2003 toolbard, I get
a list of my Contacts. At the top, there are 6 blank rows before my
first contact is displayed. I've tried to delete the rows by hitting
the Del button while having one or more of these blank rows displayed.
When I do this, a "Are you sure that you want to..." dialog box appears,
so I click Yes but nothing is deleted.

What be up with Dat? How do I get rid of the empty rows?


Thanks,

-m

 

[Mike]

No. None of the "File as" fields are blank.

-m

 

[Mike]

I see no method in the address book to sort by field.
Clicking on 'Name', 'Display Name', 'E-mail Address', etc. does not sort
like your typical grid view.
For example, the outlook express address book alows you to click on a colum
header to set sorting but the address book applet instantiated by the
Outlook 2003 toolbar button doesn't have that functionality.

-m

Determine the sort field you set for the Outlook Address Book. Look for
Contacts in which that field is blank.
--
Russ Valentine
[MVP-Outlook]

Okay. So how do I get rid of the empty rows? I have no apparent empty
Contacts in the contacts folder.

-m

The Address Book view contains no data is not an interface in which you
should ever try to edit or manipulate data. You only do that in the
Contacts Folder where the data resides.
--
Russ Valentine
[MVP-Outlook]
When I click the Address Book button on the Outlook 2003 toolbard, I
get a list of my Contacts. At the top, there are 6 blank rows before
my first contact is displayed. I've tried to delete the rows by
hitting the Del button while having one or more of these blank rows
displayed. When I do this, a "Are you sure that you want to..." dialog
box appears, so I click Yes but nothing is deleted.

What be up with Dat? How do I get rid of the empty rows?


Thanks,

-m

 

[Mike]

Screenshots of the issue can be found at here.


Thanks,
m

Determine the sort field you set for the Outlook Address Book. Look for
Contacts in which that field is blank.
--
Russ Valentine
[MVP-Outlook]

Okay. So how do I get rid of the empty rows? I have no apparent empty
Contacts in the contacts folder.

-m

The Address Book view contains no data is not an interface in which you
should ever try to edit or manipulate data. You only do that in the
Contacts Folder where the data resides.
--
Russ Valentine
[MVP-Outlook]
When I click the Address Book button on the Outlook 2003 toolbard, I get
a list of my Contacts. At the top, there are 6 blank rows before my
first contact is displayed. I've tried to delete the rows by hitting
the Del button while having one or more of these blank rows displayed.
When I do this, a "Are you sure that you want to..." dialog box appears,
so I click Yes but nothing is deleted.

What be up with Dat? How do I get rid of the empty rows?


Thanks,

-m

 

[Diane Poremsky [MVP]]

outlook is not OE and in some versions, the address book view is not sortable. The blank lines you see are from blank contacts - do you have some with email addresses but other fields blank? if not, then you have a corrupted address book or contacts folder.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/






Screenshots of the issue can be found at here.


Thanks,
m

Determine the sort field you set for the Outlook Address Book. Look for
Contacts in which that field is blank.
--
Russ Valentine
[MVP-Outlook]

Okay. So how do I get rid of the empty rows? I have no apparent empty
Contacts in the contacts folder.

-m

The Address Book view contains no data is not an interface in which you
should ever try to edit or manipulate data. You only do that in the
Contacts Folder where the data resides.
--
Russ Valentine
[MVP-Outlook]
When I click the Address Book button on the Outlook 2003 toolbard, I get
a list of my Contacts. At the top, there are 6 blank rows before my
first contact is displayed. I've tried to delete the rows by hitting
the Del button while having one or more of these blank rows displayed.
When I do this, a "Are you sure that you want to..." dialog box appears,
so I click Yes but nothing is deleted.

What be up with Dat? How do I get rid of the empty rows?


Thanks,

-m

 

[Russ Valentine [MVP-Outlook]]

Of course there is. OE has nothing to do with this. This is Outlook you are
asking about, right? Just look:
Go to Tools > E-mail accounts > View or change existing directories or
address books > Outlook Address Book > Change. >
What is your sort order?

--
Russ Valentine
[MVP-Outlook]

I see no method in the address book to sort by field.
Clicking on 'Name', 'Display Name', 'E-mail Address', etc. does not sort
like your typical grid view.
For example, the outlook express address book alows you to click on a
colum header to set sorting but the address book applet instantiated by
the Outlook 2003 toolbar button doesn't have that functionality.

-m

Determine the sort field you set for the Outlook Address Book. Look for
Contacts in which that field is blank.
--
Russ Valentine
[MVP-Outlook]

Okay. So how do I get rid of the empty rows? I have no apparent empty
Contacts in the contacts folder.

-m


The Address Book view contains no data is not an interface in which you
should ever try to edit or manipulate data. You only do that in the
Contacts Folder where the data resides.
--
Russ Valentine
[MVP-Outlook]
When I click the Address Book button on the Outlook 2003 toolbard, I
get a list of my Contacts. At the top, there are 6 blank rows before
my first contact is displayed. I've tried to delete the rows by
hitting the Del button while having one or more of these blank rows
displayed. When I do this, a "Are you sure that you want to..." dialog
box appears, so I click Yes but nothing is deleted.

What be up with Dat? How do I get rid of the empty rows?


Thanks,

-m

 

[Mike]

Thanks,
What do you do to repair a corrupted address book or contacts folder?
outlook is not OE and in some versions, the address book view is not sortable. The blank lines you see are from blank contacts - do you have some with email addresses but other fields blank? if not, then you have a corrupted address book or contacts folder.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/






Screenshots of the issue can be found at here.


Thanks,
m

Determine the sort field you set for the Outlook Address Book. Look for
Contacts in which that field is blank.
--
Russ Valentine
[MVP-Outlook]

Okay. So how do I get rid of the empty rows? I have no apparent empty
Contacts in the contacts folder.

-m

The Address Book view contains no data is not an interface in which you
should ever try to edit or manipulate data. You only do that in the
Contacts Folder where the data resides.
--
Russ Valentine
[MVP-Outlook]
When I click the Address Book button on the Outlook 2003 toolbard, I get
a list of my Contacts. At the top, there are 6 blank rows before my
first contact is displayed. I've tried to delete the rows by hitting
the Del button while having one or more of these blank rows displayed.
When I do this, a "Are you sure that you want to..." dialog box appears,
so I click Yes but nothing is deleted.

What be up with Dat? How do I get rid of the empty rows?


Thanks,

-m

 

[Mike]

I was using OE as an EXAMPLE only. Obviously, it is a different program and
has nothing to do with my Outlook 2003 issue.

I don't have Outlook address book listed under "View or change...", just
Microsoft Exchange Server.

-m

Of course there is. OE has nothing to do with this. This is Outlook you
are asking about, right? Just look:
Go to Tools > E-mail accounts > View or change existing directories or
address books > Outlook Address Book > Change. >
What is your sort order?

--
Russ Valentine
[MVP-Outlook]

I see no method in the address book to sort by field.
Clicking on 'Name', 'Display Name', 'E-mail Address', etc. does not sort
like your typical grid view.
For example, the outlook express address book alows you to click on a
colum header to set sorting but the address book applet instantiated by
the Outlook 2003 toolbar button doesn't have that functionality.

-m

Determine the sort field you set for the Outlook Address Book. Look for
Contacts in which that field is blank.
--
Russ Valentine
[MVP-Outlook]
Okay. So how do I get rid of the empty rows? I have no apparent empty
Contacts in the contacts folder.

-m


The Address Book view contains no data is not an interface in which
you should ever try to edit or manipulate data. You only do that in
the Contacts Folder where the data resides.
--
Russ Valentine
[MVP-Outlook]
When I click the Address Book button on the Outlook 2003 toolbard, I
get a list of my Contacts. At the top, there are 6 blank rows before
my first contact is displayed. I've tried to delete the rows by
hitting the Del button while having one or more of these blank rows
displayed. When I do this, a "Are you sure that you want to..."
dialog box appears, so I click Yes but nothing is deleted.

What be up with Dat? How do I get rid of the empty rows?


Thanks,

-m

 

[Russ Valentine [MVP-Outlook]]

Then its high time you at least tell us what address book you are using
instead of leading us on this wild goose chase. You said you were using the
Address Book in Outlook that showed your Contacts Folder. Obviously you are
not.
--
Russ Valentine
[MVP-Outlook]

I was using OE as an EXAMPLE only. Obviously, it is a different program
and has nothing to do with my Outlook 2003 issue.

I don't have Outlook address book listed under "View or change...", just
Microsoft Exchange Server.

-m

Of course there is. OE has nothing to do with this. This is Outlook you
are asking about, right? Just look:
Go to Tools > E-mail accounts > View or change existing directories or
address books > Outlook Address Book > Change. >
What is your sort order?

--
Russ Valentine
[MVP-Outlook]

I see no method in the address book to sort by field.
Clicking on 'Name', 'Display Name', 'E-mail Address', etc. does not sort
like your typical grid view.
For example, the outlook express address book alows you to click on a
colum header to set sorting but the address book applet instantiated by
the Outlook 2003 toolbar button doesn't have that functionality.

-m



Determine the sort field you set for the Outlook Address Book. Look for
Contacts in which that field is blank.
--
Russ Valentine
[MVP-Outlook]
Okay. So how do I get rid of the empty rows? I have no apparent
empty Contacts in the contacts folder.

-m


The Address Book view contains no data is not an interface in which
you should ever try to edit or manipulate data. You only do that in
the Contacts Folder where the data resides.
--
Russ Valentine
[MVP-Outlook]
When I click the Address Book button on the Outlook 2003 toolbard, I
get a list of my Contacts. At the top, there are 6 blank rows
before my first contact is displayed. I've tried to delete the rows
by hitting the Del button while having one or more of these blank
rows displayed. When I do this, a "Are you sure that you want to..."
dialog box appears, so I click Yes but nothing is deleted.

What be up with Dat? How do I get rid of the empty rows?


Thanks,

-m

 

[Mike]

Russ,
Please. The attitude is not necessary. To be clear, I said "When I click
the Address Book button on the Outlook 2003 toolbar, I get a list of my
Contacts." This is 100% correct and I'm not attempting to send anybody on a
"wild goose chase." As I indicated and linked to previously, I'm clicking
the address book icon in the outlook 2003 toolbar. When I do this it pulls
up a window with the title "Address Book" as you can see at the link from my
earlier post here: http://thepcparamedics.com/default_files/addrissue.htm

Thanks for your time,
mi

Then its high time you at least tell us what address book you are using
instead of leading us on this wild goose chase. You said you were using
the Address Book in Outlook that showed your Contacts Folder. Obviously
you are not.
--
Russ Valentine
[MVP-Outlook]

I was using OE as an EXAMPLE only. Obviously, it is a different program
and has nothing to do with my Outlook 2003 issue.

I don't have Outlook address book listed under "View or change...", just
Microsoft Exchange Server.

-m

Of course there is. OE has nothing to do with this. This is Outlook you
are asking about, right? Just look:
Go to Tools > E-mail accounts > View or change existing directories or
address books > Outlook Address Book > Change. >
What is your sort order?

--
Russ Valentine
[MVP-Outlook]
I see no method in the address book to sort by field.
Clicking on 'Name', 'Display Name', 'E-mail Address', etc. does not
sort like your typical grid view.
For example, the outlook express address book alows you to click on a
colum header to set sorting but the address book applet instantiated by
the Outlook 2003 toolbar button doesn't have that functionality.

-m



Determine the sort field you set for the Outlook Address Book. Look
for Contacts in which that field is blank.
--
Russ Valentine
[MVP-Outlook]
Okay. So how do I get rid of the empty rows? I have no apparent
empty Contacts in the contacts folder.

-m


The Address Book view contains no data is not an interface in which
you should ever try to edit or manipulate data. You only do that in
the Contacts Folder where the data resides.
--
Russ Valentine
[MVP-Outlook]
When I click the Address Book button on the Outlook 2003 toolbard,
I get a list of my Contacts. At the top, there are 6 blank rows
before my first contact is displayed. I've tried to delete the
rows by hitting the Del button while having one or more of these
blank rows displayed. When I do this, a "Are you sure that you want
to..." dialog box appears, so I click Yes but nothing is deleted.

What be up with Dat? How do I get rid of the empty rows?


Thanks,

-m

 

[Russ Valentine [MVP-Outlook]]

But you said you got a list of your Contacts. If so, then you would have to
be using the Outlook Address Book, yet now you claim you are not.
Can you at least tell us exactly what list you are displaying? You need to
be accurate when conveying information.
--
Russ Valentine
[MVP-Outlook]

Russ,
Please. The attitude is not necessary. To be clear, I said "When I click
the Address Book button on the Outlook 2003 toolbar, I get a list of my
Contacts." This is 100% correct and I'm not attempting to send anybody on
a "wild goose chase." As I indicated and linked to previously, I'm
clicking the address book icon in the outlook 2003 toolbar. When I do
this it pulls up a window with the title "Address Book" as you can see at
the link from my earlier post here:
http://thepcparamedics.com/default_files/addrissue.htm

Thanks for your time,
mi

Then its high time you at least tell us what address book you are using
instead of leading us on this wild goose chase. You said you were using
the Address Book in Outlook that showed your Contacts Folder. Obviously
you are not.
--
Russ Valentine
[MVP-Outlook]

I was using OE as an EXAMPLE only. Obviously, it is a different program
and has nothing to do with my Outlook 2003 issue.

I don't have Outlook address book listed under "View or change...", just
Microsoft Exchange Server.

-m

Of course there is. OE has nothing to do with this. This is Outlook you
are asking about, right? Just look:
Go to Tools > E-mail accounts > View or change existing directories or
address books > Outlook Address Book > Change. >
What is your sort order?

--
Russ Valentine
[MVP-Outlook]
I see no method in the address book to sort by field.
Clicking on 'Name', 'Display Name', 'E-mail Address', etc. does not
sort like your typical grid view.
For example, the outlook express address book alows you to click on a
colum header to set sorting but the address book applet instantiated
by the Outlook 2003 toolbar button doesn't have that functionality.

-m



Determine the sort field you set for the Outlook Address Book. Look
for Contacts in which that field is blank.
--
Russ Valentine
[MVP-Outlook]
Okay. So how do I get rid of the empty rows? I have no apparent
empty Contacts in the contacts folder.

-m


The Address Book view contains no data is not an interface in which
you should ever try to edit or manipulate data. You only do that in
the Contacts Folder where the data resides.
--
Russ Valentine
[MVP-Outlook]
When I click the Address Book button on the Outlook 2003 toolbard,
I get a list of my Contacts. At the top, there are 6 blank rows
before my first contact is displayed. I've tried to delete the
rows by hitting the Del button while having one or more of these
blank rows displayed. When I do this, a "Are you sure that you
want to..." dialog box appears, so I click Yes but nothing is
deleted.

What be up with Dat? How do I get rid of the empty rows?


Thanks,

-m

 

[Mike]

I made a mistake. I said Outlook Address book did not exist under "view or
change..." I think I was looking at "View or change existing email
accounts" instead of "view or change existing directories or address books".
Stupid oversight on my part. I appologize. When I go to "view or change
existing dirs.." and select "outlook address book" I have one address book
listed. "Contacts: Mailobox - mike" Show names by First Last (John Smith)
is selected.

Does this help?

Thanks,
m

But you said you got a list of your Contacts. If so, then you would have
to be using the Outlook Address Book, yet now you claim you are not.
Can you at least tell us exactly what list you are displaying? You need to
be accurate when conveying information.
--
Russ Valentine
[MVP-Outlook]

Russ,
Please. The attitude is not necessary. To be clear, I said "When I
click the Address Book button on the Outlook 2003 toolbar, I get a list
of my Contacts." This is 100% correct and I'm not attempting to send
anybody on a "wild goose chase." As I indicated and linked to
previously, I'm clicking the address book icon in the outlook 2003
toolbar. When I do this it pulls up a window with the title "Address
Book" as you can see at the link from my earlier post here:
http://thepcparamedics.com/default_files/addrissue.htm

Thanks for your time,
mi

Then its high time you at least tell us what address book you are using
instead of leading us on this wild goose chase. You said you were using
the Address Book in Outlook that showed your Contacts Folder. Obviously
you are not.
--
Russ Valentine
[MVP-Outlook]
I was using OE as an EXAMPLE only. Obviously, it is a different program
and has nothing to do with my Outlook 2003 issue.

I don't have Outlook address book listed under "View or change...",
just Microsoft Exchange Server.

-m

Of course there is. OE has nothing to do with this. This is Outlook
you are asking about, right? Just look:
Go to Tools > E-mail accounts > View or change existing directories or
address books > Outlook Address Book > Change. >
What is your sort order?

--
Russ Valentine
[MVP-Outlook]
I see no method in the address book to sort by field.
Clicking on 'Name', 'Display Name', 'E-mail Address', etc. does not
sort like your typical grid view.
For example, the outlook express address book alows you to click on a
colum header to set sorting but the address book applet instantiated
by the Outlook 2003 toolbar button doesn't have that functionality.

-m



Determine the sort field you set for the Outlook Address Book. Look
for Contacts in which that field is blank.
--
Russ Valentine
[MVP-Outlook]
Okay. So how do I get rid of the empty rows? I have no apparent
empty Contacts in the contacts folder.

-m


The Address Book view contains no data is not an interface in
which you should ever try to edit or manipulate data. You only do
that in the Contacts Folder where the data resides.
--
Russ Valentine
[MVP-Outlook]
When I click the Address Book button on the Outlook 2003
toolbard, I get a list of my Contacts. At the top, there are 6
blank rows before my first contact is displayed. I've tried to
delete the rows by hitting the Del button while having one or
more of these blank rows displayed. When I do this, a "Are you
sure that you want to..." dialog box appears, so I click Yes but
nothing is deleted.

What be up with Dat? How do I get rid of the empty rows?


Thanks,

-m

 

[Mike]

This http://www.helpfeeds.com/showthread.php?t=24939 is the same issue I am
having. I get the same "invalid ENTRYID was passed in" error when I try to
select Properties. Brian's solution on the thread does not resolve the
issue for me. I first noticed the problem shortly after installing the
activesync software that came with my PocketPC phone. I'm not sure if it is
related to the issue but might be. I will uninstall the software and see if
it makes a difference.

-m

I made a mistake. I said Outlook Address book did not exist under "view or
change..." I think I was looking at "View or change existing email
accounts" instead of "view or change existing directories or address
books". Stupid oversight on my part. I appologize. When I go to "view or
change existing dirs.." and select "outlook address book" I have one
address book listed. "Contacts: Mailobox - mike" Show names by First Last
(John Smith) is selected.

Does this help?

Thanks,
m

But you said you got a list of your Contacts. If so, then you would have
to be using the Outlook Address Book, yet now you claim you are not.
Can you at least tell us exactly what list you are displaying? You need
to be accurate when conveying information.
--
Russ Valentine
[MVP-Outlook]

Russ,
Please. The attitude is not necessary. To be clear, I said "When I
click the Address Book button on the Outlook 2003 toolbar, I get a list
of my Contacts." This is 100% correct and I'm not attempting to send
anybody on a "wild goose chase." As I indicated and linked to
previously, I'm clicking the address book icon in the outlook 2003
toolbar. When I do this it pulls up a window with the title "Address
Book" as you can see at the link from my earlier post here:
http://thepcparamedics.com/default_files/addrissue.htm

Thanks for your time,
mi


Then its high time you at least tell us what address book you are using
instead of leading us on this wild goose chase. You said you were using
the Address Book in Outlook that showed your Contacts Folder. Obviously
you are not.
--
Russ Valentine
[MVP-Outlook]
I was using OE as an EXAMPLE only. Obviously, it is a different
program and has nothing to do with my Outlook 2003 issue.

I don't have Outlook address book listed under "View or change...",
just Microsoft Exchange Server.

-m

Of course there is. OE has nothing to do with this. This is Outlook
you are asking about, right? Just look:
Go to Tools > E-mail accounts > View or change existing directories
or address books > Outlook Address Book > Change. >
What is your sort order?

--
Russ Valentine
[MVP-Outlook]
I see no method in the address book to sort by field.
Clicking on 'Name', 'Display Name', 'E-mail Address', etc. does not
sort like your typical grid view.
For example, the outlook express address book alows you to click on
a colum header to set sorting but the address book applet
instantiated by the Outlook 2003 toolbar button doesn't have that
functionality.

-m



Determine the sort field you set for the Outlook Address Book. Look
for Contacts in which that field is blank.
--
Russ Valentine
[MVP-Outlook]
Okay. So how do I get rid of the empty rows? I have no apparent
empty Contacts in the contacts folder.

-m


message The Address Book view contains no data is not an interface in
which you should ever try to edit or manipulate data. You only do
that in the Contacts Folder where the data resides.
--
Russ Valentine
[MVP-Outlook]
When I click the Address Book button on the Outlook 2003
toolbard, I get a list of my Contacts. At the top, there are 6
blank rows before my first contact is displayed. I've tried to
delete the rows by hitting the Del button while having one or
more of these blank rows displayed. When I do this, a "Are you
sure that you want to..." dialog box appears, so I click Yes but
nothing is deleted.

What be up with Dat? How do I get rid of the empty rows?


Thanks,

-m

 

[Mike]

Removing Activesync made no difference. The issue still exists.

-m

This http://www.helpfeeds.com/showthread.php?t=24939 is the same issue I
am having. I get the same "invalid ENTRYID was passed in" error when I
try to select Properties. Brian's solution on the thread does not resolve
the issue for me. I first noticed the problem shortly after installing
the activesync software that came with my PocketPC phone. I'm not sure if
it is related to the issue but might be. I will uninstall the software
and see if it makes a difference.

-m

I made a mistake. I said Outlook Address book did not exist under "view
or change..." I think I was looking at "View or change existing email
accounts" instead of "view or change existing directories or address
books". Stupid oversight on my part. I appologize. When I go to "view or
change existing dirs.." and select "outlook address book" I have one
address book listed. "Contacts: Mailobox - mike" Show names by First
Last (John Smith) is selected.

Does this help?

Thanks,
m

But you said you got a list of your Contacts. If so, then you would have
to be using the Outlook Address Book, yet now you claim you are not.
Can you at least tell us exactly what list you are displaying? You need
to be accurate when conveying information.
--
Russ Valentine
[MVP-Outlook]
Russ,
Please. The attitude is not necessary. To be clear, I said "When I
click the Address Book button on the Outlook 2003 toolbar, I get a list
of my Contacts." This is 100% correct and I'm not attempting to send
anybody on a "wild goose chase." As I indicated and linked to
previously, I'm clicking the address book icon in the outlook 2003
toolbar. When I do this it pulls up a window with the title "Address
Book" as you can see at the link from my earlier post here:
http://thepcparamedics.com/default_files/addrissue.htm

Thanks for your time,
mi


Then its high time you at least tell us what address book you are
using instead of leading us on this wild goose chase. You said you
were using the Address Book in Outlook that showed your Contacts
Folder. Obviously you are not.
--
Russ Valentine
[MVP-Outlook]
I was using OE as an EXAMPLE only. Obviously, it is a different
program and has nothing to do with my Outlook 2003 issue.

I don't have Outlook address book listed under "View or change...",
just Microsoft Exchange Server.

-m

Of course there is. OE has nothing to do with this. This is Outlook
you are asking about, right? Just look:
Go to Tools > E-mail accounts > View or change existing directories
or address books > Outlook Address Book > Change. >
What is your sort order?

--
Russ Valentine
[MVP-Outlook]
I see no method in the address book to sort by field.
Clicking on 'Name', 'Display Name', 'E-mail Address', etc. does not
sort like your typical grid view.
For example, the outlook express address book alows you to click on
a colum header to set sorting but the address book applet
instantiated by the Outlook 2003 toolbar button doesn't have that
functionality.

-m



Determine the sort field you set for the Outlook Address Book.
Look for Contacts in which that field is blank.
--
Russ Valentine
[MVP-Outlook]
Okay. So how do I get rid of the empty rows? I have no apparent
empty Contacts in the contacts folder.

-m


message The Address Book view contains no data is not an interface in
which you should ever try to edit or manipulate data. You only
do that in the Contacts Folder where the data resides.
--
Russ Valentine
[MVP-Outlook]
When I click the Address Book button on the Outlook 2003
toolbard, I get a list of my Contacts. At the top, there are 6
blank rows before my first contact is displayed. I've tried to
delete the rows by hitting the Del button while having one or
more of these blank rows displayed. When I do this, a "Are you
sure that you want to..." dialog box appears, so I click Yes
but nothing is deleted.

What be up with Dat? How do I get rid of the empty rows?


Thanks,

-m