Hi Bill
First use this to get rid of the Toolbar,
ToolbarCop
http://www.majorgeeks.com/downloadget.php?id=4126&file=10&evp=161f1ddc1d3919e9bb9524f2094d2b64
then clean your system of other scumware that may also be hiding:
WARNING>>>> Backup all documents and files before removing any spyware!!
First, Go to Start | Run and type CMD
In the command window type
netsh winsock reset
Then download and install BHODemon from
http://www.definitivesolutions.com/bhodemon.htm
Your problem may be caused by a bad BHO.
If this does not resolve the problem, the do the following. Run all programs
in Safe Mode:
Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm
What You Should Know About Spyware
http://www.microsoft.com/athome/security/spyware/devioussoftware.mspx
What you can do about spyware and other unwanted software
http://www.microsoft.com/athome/security/spyware/spywarewhat.mspx
Most importantly, be sure to run CWShredder here
http://www.majorgeeks.com/download3019.html
Also this program searches for hidden .dlls that recreate the malware.
About Buster:
http://www.majorgeeks.com/download4289.html
Then visit these two sites to test for parasites and help basic cleaning:
On-Line Check
http://aumha.org/a/noads.htm
and
Quick-Fix Protocol.
http://aumha.org/a/quickfix.php
Basically, throw everything here at your "infection".
Also download and install HiJackThis -
How to download and install HiJackThis:
http://www.bleepingcomputer.com/forums/topict309.html
Please DO NOT post your log to this newsgroup. It is important that you go
to one of the HiJackThis Support Forums below and allow the experts there
to analyze it for youPlease DO NOT post your log to this newsgroup. It is
important that you go to one of the HiJackThis Support Forums below and
allow the experts there to analyze it for you.::
AumHa HiJackThis Forum
http://forum.aumha.org/viewforum.php?f=30
or Bleeping Computer Forum
http://www.bleepingcomputer.com/forums/forum22.html
to allow the experts there to evaluate your log and advise you of any
necessary steps to clean your system.
(Note: You will have to Register before posting on these Forums. Please
follow all posting instructions carefully to avoid having your log deleted
or ignored.
CAUTION!!!!! Before you try to remove spyware using any of the programs
below, download a copy of LSPFIX from any of the following sites:
http://www.cexx.org/lspfix.htm
http://www.spychecker.com/program/winsockxpfix.html
(if your OS is Win2k or XP) The process of removing certain malware may kill
your internet connection. If this should occur, this program, LSPFIX, will
enable you to regain your connection.
You should also get a copy of WINSOCKXPFIX available at:
http://www.spychecker.com/program/winsockxpfix.html
and
WinsockXP Fix- WinXP
http://www.spychecker.com/program/winsockxpfix.html
with instructions, at
http://www.iup.edu/house/resnet/winfix.shtm
also... From LavaSoft- all versions of Windows-
http://digital-solutions.co.uk/lavasoft/whndnfix.zip
(NOTE: It is reported that in XP SP2, the command netsh winsock reset
will fix this problem without the need for these programs.)
or Winsock Fix Utility
http://www.dfwonline.net/files/WinsockFix.zip
Hope this helps
Jan
Smiles are meant to be shared,
that's why they're so contagious.
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