Automatic send/receive not functioning

[Guest]

I have a problem with my outlook 2002, the automatic send/receive is not
functioning and i have to manually hit send/receive despite checking on
send/receive immediately, including all the groups in send/receive for both
online and outline and having a timer setting of 1 minute and also disable
send/receive is NOT enable, how do i resolve this? Please assist.

Arbo

 

[Russ Valentine [MVP-Outlook]]

It is impossible to determine why automatic polling is failing when you do
not post your mail account type, connection type and polling settings. If
automatic polling once worked and now fails, you also need to examine what
changes were made to your setup before automatic polling stopped working.

In general, here are the reasons automatic polling might fail in Outlook:
1. You have created an unrealistic polling interval. Many users set their
polling interval to 1 minute thinking they will be downloading mail
continuously as it arrives. Such settings are not recommended. They put an
unnecessary strain on mail servers and can create conflicting polling
requests that can damage your Send/Receive Group or even your account
settings. 10 minutes is the recommended minimum.
2. While exiting Outlook, you inadvertently set your profile to Work Offline
(this option is immediately above the Exit command in the File menu).
3. You have a damaged Send/Receive Group as documented here:
http://support.microsoft.com/support/kb/articles/q312/3/36.asp
4. You have overridden your Send/Receive Group settings as documented here:
http://support.microsoft.com/support/kb/articles/q320/8/36.asp
5. Your mail account settings are corrupt. Recreate your mail account from
scratch.
6. Firewall software is blocking your transmission. Disable your Firewall
temporarily to see if automatic polling is restored.

 

[Guest]

I have the same problem as stated above. Is there a possibility also that a
large mailbox have anything to do with emails not coming in automatically on
send/receive? I like to save my emails for reference. Is there a maximum
amount that Outlook is able to hold? Would leaving emails on the server cause
problems for sending/receiving mail?

-ChasingDaydreams

It is impossible to determine why automatic polling is failing when you do
not post your mail account type, connection type and polling settings. If
automatic polling once worked and now fails, you also need to examine what
changes were made to your setup before automatic polling stopped working.

In general, here are the reasons automatic polling might fail in Outlook:
1. You have created an unrealistic polling interval. Many users set their
polling interval to 1 minute thinking they will be downloading mail
continuously as it arrives. Such settings are not recommended. They put an
unnecessary strain on mail servers and can create conflicting polling
requests that can damage your Send/Receive Group or even your account
settings. 10 minutes is the recommended minimum.
2. While exiting Outlook, you inadvertently set your profile to Work Offline
(this option is immediately above the Exit command in the File menu).
3. You have a damaged Send/Receive Group as documented here:
http://support.microsoft.com/support/kb/articles/q312/3/36.asp
4. You have overridden your Send/Receive Group settings as documented here:
http://support.microsoft.com/support/kb/articles/q320/8/36.asp
5. Your mail account settings are corrupt. Recreate your mail account from
scratch.
6. Firewall software is blocking your transmission. Disable your Firewall
temporarily to see if automatic polling is restored.
--
Russ Valentine
[MVP-Outlook]

I have a problem with my outlook 2002, the automatic send/receive is not
functioning and i have to manually hit send/receive despite checking on
send/receive immediately, including all the groups in send/receive for
both
online and outline and having a timer setting of 1 minute and also disable
send/receive is NOT enable, how do i resolve this? Please assist.

Arbo