Auto Archive doesn't work

[CAMC1]

We have auto-archive anything older then 6months, archiving back to exchange
server drive. But it doesn't seem to work. I manually try to run from
outlook, it shows it is running, but when I open my Archive.pst files, all
folders there but no e-mails archived. I know I have e-mails older then a
year, I verified my archive path is correct, I can drag and drop e-mails to
archive folder no problem.

Why, anyone has seen this issue?
Thanks

MC

 

[John M]

did you check your path and make sure you can create/modify files there?

 

[John M]

also the auto-archive path and the manual archive path are not the same
setting always..

 

[Judy Gleeson \(MVP Outlook\)]

Have seen it way too many times - I suggest to my clients that Auto-Archive
doesn't seem to work reliably so they should manually archive.

 

[Milly Staples [MVP - Outlook]]

Archiving works on the last modified date so if you have moved, opened,
accessed the items in any way, the modified date changes to the current date
and will not archive.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, CAMC1 asked:

| We have auto-archive anything older then 6months, archiving back to
| exchange server drive. But it doesn't seem to work. I manually try to
| run from outlook, it shows it is running, but when I open my
| Archive.pst files, all folders there but no e-mails archived. I know
| I have e-mails older then a year, I verified my archive path is
| correct, I can drag and drop e-mails to archive folder no problem.
|
| Why, anyone has seen this issue?
| Thanks
|
| MC

 

[Ajakibs]

O.K. You are right that archiving works on the last modified date of
E-mail message.

But - on the other hand - I have heard (from another MVP-Outlook) that
the the date
is strictly concerned with the date of *importing* the message from
some sources
(another E-mail clients etc.).

Thus, I am not sure that if I simply open the message - it will have
any impact to
the archivization date considered. If it was the case, it would mean
that Microsoft made
a big bug when elaborating such kind of archivization.

So, could you please delivering any Microsoft sources (e.g. from MS
Knowledge Base)
- supporting your opinion ?

Greetings, Ajakibs (Poland)

U¿ytkownik "Milly Staples [MVP - Outlook]"

 

[Brian Tillman]

Thus, I am not sure that if I simply open the message - it will have
any impact to
the archivization date considered. If it was the case, it would mean
that Microsoft made
a big bug when elaborating such kind of archivization.

Opening a message doesn't update the modified date (I just tried it), but,
for example, viewing the options and scrolling the headers will cause
Outlook to ask if you want to save the message, even though no changes
occurred. Moving from one folder to another, in some cases, also updates
the modified date. You may want to read this:
http://support.microsoft.com/kb/295657/en-us

 

[Kewals]

Good point!

Greetings.

 

[CAMC1]

That may explain why, auto archive issue.
We had moved from groupwise system to outlook, but after the move, all
e-mails delivery date kept intact. So it is written as modified, but where
do I see modification date?
If outlook considers all these old messages from old system as new, then
where does it put the date stamp, is it visible, if not, then how will I
know what to archive.

MC

"Milly Staples [MVP - Outlook]"

 

[CAMC1]

Ok got the modified date.
Thanks
mc

"Milly Staples [MVP - Outlook]"

 

[Ajakibs]

Opening a message doesn't update the modified date (I just tried
it), but, for example, viewing the options and scrolling the headers
will cause Outlook to ask if you want to save the message, even
though no changes occurred. Moving from one folder to another, in
some cases, also updates the modified date. You may want to read
this: http://support.microsoft.com/kb/295657/en-us

Many thanks Brian - for your comment and especially for the related
link to Microsoft Support Area.
Nevertheless, in my opinion - the problem is complicated. Microsoft
should undertake
some action to fix this archivization issue.
Greetnigs from Poland (Warsaw),
Ajakibs

 

[Brian Tillman]

Nevertheless, in my opinion - the problem is complicated. Microsoft
should undertake some action to fix this archivization issue.

Many of us do not see it as an issue.

 

[Brian Tillman]

That may explain why, auto archive issue.
We had moved from groupwise system to outlook, but after the move, all
e-mails delivery date kept intact. So it is written as modified, but
where do I see modification date?

Use Field Chooser to add the modification date to the header line.