ASUS V9999 Ultra / NVidea 6800 Ultra chipset

G

Guest

Hi
First time poster here!
The following is an Email I've sent to ASUS (That hasn't been replied to) no
surprise to me!
Having video card problems and thought I'd drop a note here.


Hi
My primary use of this product (ASUS V9999 Ultra graphics card / NVidia
6800 Ultra chip set) is for the rendering of 3D models (with OpenGL) of homes
drawn with the CAD program, Chief Architect. I'm currently running this
program on several different computers all of which are using NVidia graphics
cards. They range from a Geforce TI4600 to the newer 5950. None of these
other machine are or have ever experienced the problems I'm having with this
ASUS V9999Ultra. I have also placed this card in all the other machines
accompanied with the driver supplied with the card and also tried ASUS's
latest and NVidia's latest drivers with the same results,,,,, the %$^$ card
will not perform.

When I hit the render button in my Cad program the render process
begins, it seems to make it through the shadowing phase all right but when it
hits the smoothing phase, the machines locks up. On a few occasions (while
tapping the escape key) the process stops and I regain control of the system.
More often than not, I get a total blue screen with a message telling me,,,,
The computer is being shut down to protect it.

Then after she restarts, windows error reporting system sometimes send
me to a Microsoft web page telling me the card or driver is screwed up and
has sent itself into a,,, indefinite loop? Goes on to say update driver or
contact board manufacture, you folks, or NVidia for assistance. I have tried
every driver available without any luck. My guess is this card is no good. It
will not work in 4 computers that I own and operate.

This is supposed to be one of the "highest end" cards for mainstream use,,
it should be,,,$500.00 (+-)

Sorry to be so long winded here,

I also need to know how to view your reply, this is not the first time
I've tried to get help from you folks to no avail. All I ever seem to get
from the ASUS support web area is "server busy, try later" and trying to
register as a member for support is totally useless. I've registered 5 times
and have never been recognized upon returning to the support area (that's if
the server wasn't busy after entering all the info to begin with).

Also, is there any way I can get ASUS to take this card back! I've lost
three times the cost of that card in lost wage's trying to get the *&(^#
thing to work.

Phew,,, I feel better now,,, I sure would appreciate some help with this.
 
N

namniar

Return the card or send in for a warranty repair is my suggestion.
Hopefully the seller will take it back.

Goodluck.

r.
 

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