Anti virus program crashes in XP

[Alan Franzi]

To whom it may concern;

I am running Windows XP home Edition, SP2, On a Toshiba satellite notebook,
PIV 3.06gig, 1 GB of RAM.

I get repeated blue screen crashes. Afterwards. The windows event viewer
show a system failure "The Panda anti dialer service failed to start for the
following reason: A device attached to the system is not functioning. When
the report tool does give feedback it points to a bad driver or the Anti
virus or fiewall software.

I am using Panda Titanium internet security -silver box, Staples edition.I
have removed Symantec software using the Norton removal tool from syamantec
(a common request from Panda when I encounter these problems). Ar there any
suggestions as to what I can do here.

Please help if you can.

Alan Franzi

 

[Malke]

To whom it may concern;

I am running Windows XP home Edition, SP2, On a Toshiba satellite
notebook, PIV 3.06gig, 1 GB of RAM.

I get repeated blue screen crashes. Afterwards. The windows event
viewer show a system failure "The Panda anti dialer service failed to
start for the following reason: A device attached to the system is not
functioning. When the report tool does give feedback it points to a
bad driver or the Anti virus or fiewall software.

I am using Panda Titanium internet security -silver box, Staples
edition.I have removed Symantec software using the Norton removal tool
from syamantec (a common request from Panda when I encounter these
problems). Ar there any suggestions as to what I can do here.

First, write down the Stop Error that appears on the blue screen. Then
research it here:

http://www.aumha.org/win5/kbestop.htm

If you are getting crashes because of your modem (which is what it
sounds like from your post), then troubleshoot from that direction.

Malke